My phone was recently disconnected because I haven’t been able to pay my bill due to Covid-19 I just recently started working and need assistance with trying to get my service back connected until I am paid but with my phone being off I can’t contact customer support because the call will not go thr

So I have a iPhone XR I bought online but I’m linked to metro PCs so will it cost to unlock it ??

No 5G on iPhone 13 Pro with AT&T while my friend’s AT&T iPhone 13 Pro has 5G everywhere we go.

I had this sim card from my flip phone I got in early 2020, it was an AT&T SIM card and when I put it into my old iPhone 5s it says in the corner “(3 bars) AT&T” but when I call 611 it then tells me to call 611 for customer support, how do I fix this?

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

My iPhones back glass is cracked. The place I wanted to go will repair it but it won’t have the apple logo on it. Wondering if when I turn it in for an upgrade if I will get the full trade in value for it?

I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network

Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my

My daughter’s iPhone 12 suddenly stopped working. The screen turned greenish - she could still see a little bit of the Home Screen through the light green tint…then it went back to normal for a little bit and then back to green…then eventually it went to a black screen and would not power off. The p

Our home wifi system was recently found to have been hijacked. since the incident we have had issues with our phones.  Going from poor to no connection, when we used to have 3-4 bars, not received text messages, especially from each other.  Does Active Armor prevent us/our signal from bei

I currently have a Smartphone Promo credit of $19 on a $20 monthly phone payment (so I'm basically paying $1/month). I want to trade in my iphone XR for a new phone, but I don't want to pay any more than I'm paying now. Is this possible? I can't tell from anything on the upgrade site. Thanks.

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

When I go to Japan, I insert Japan SIM. The consequence of this is I am no longer able to receive voice mail and SMS to my US number. Now, iPhone13Pro is eSIM and the SIM slot is vacant. When I go to Japan next time and get a Japan SIM, can both phone numbers be active? If not, how do I switch betwe

Hello, I have 4 lines (lets call them A, B, C, D). I want to do an iPhone 13 deal for lines A, B, C with a 36 month contract and put line D on some cheap android phone. Now after a year, line A wants to get the iPhone 14 (this time fully paid, unlocked, bought through apple). Is it possible for l

My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate

I have an iPhone SE from 2020. A well meaning friend gifted me an esim that's good for 15 days for a short trip I'll be taking to France soon. However, I've never used an esim before and I've read online that my physical sim card will become obsolete once I activate an esim. This may sound very naiv

I bought a iPhone 13 pro with trade-in my old iPhone XS at an AT&T store. The sales person told me that if I want to get $800 credit for my old phone I have to sign up for DirecTV stream which is about $70/month.  Do they really require this?  He told me I have to either add another l

I’m considering buying an iPhone 12 Pro and just paying for it in full. Through AT&T, I still have payments owed on my iPhone XS. Am I able to switch out my phone and continue to pay the monthly payments due for my iPhone XS (even though I will be using the 12), or do I have to pay the remain

I’m the “owner” on our ATT account and my son and husband have Samsung’s, while my other son and I have iPhones. Is there a way I can “find my (Samsung) phone” on my iPhone? I’d like to know where my young son is because he forgets to tell us where he’s going sometimes! Thank you!

So say I get the Iphone 14 with some trade-in, and I'll pay it back over 3 years w/ the credits from my trade in. Let's say in two years I outright buy an Iphone 16 from the Apple Store and use it on my line, and keep the AT&T locked Iphone 14 as a backup or something. Will I still be able to co