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Switched SIM to old phone and back to newer one, now cell data isn't working.

Yesterday I took my iPhone 8 Plus in for a battery replacement. Since I had to leave my phone and pick it up later, I took my SIM card out and put it in my old iPhone 5s. When I did this, I got a notification on the 5s saying "our network is being upgraded and the cell phone you tried to activate wi

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1.4K

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Blocking a non AT&T iPhone User

If I block a Verizon iPhone from texting my AT&T iPhone, will they know I blocked them? This person is annoyingly persistent and I think that if she knew I blocked her that she would try using a different phone or getting another number just to continue texting me.

Questions

9.2K

1

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AT&T Prepaid phone call history

How can I request a phone call history? I need to check a week in 2017, and my iPhone does not have a history that long ago.

Questions

196

2

0

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Locked phone from Walmart

I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so

Questions

993

2

0

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Switch device before payments are finished?

I’m considering buying an iPhone 12 Pro and just paying for it in full. Through AT&T, I still have payments owed on my iPhone XS. Am I able to switch out my phone and continue to pay the monthly payments due for my iPhone XS (even though I will be using the 12), or do I have to pay the remain

Questions

214

2

0

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Green Screen iPhone 12

My daughter’s iPhone 12 suddenly stopped working. The screen turned greenish - she could still see a little bit of the Home Screen through the light green tint…then it went back to normal for a little bit and then back to green…then eventually it went to a black screen and would not power off. The p

Questions

353

10

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Why is my 5G service so horrible in my home?

I recently got a new iPhone 12 because of the 5G service. Thank goodness I have wifi because the 5G service at my home is ridiculous. I just ran a speed test and I'm getting 6.20 down and 0.42 up. I was down near highway 67 and 20 today and tried a speed test on 5G. I couldn't believe the speed!! 6

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2K

7

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Remove sim restrictions on my iphone

Hello, is there someone who knows the step by step or on what to do to remove sim restrictions on my iphone??? It was given to me and it was bought in America but I live here in the Philippines and wanted to use my GLOBE sim card here but i cannot use it because it was no supported

Questions

211

1

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Unlock pre pay phone

I have asked for my daughters SE to be unlocked so I can add her to our account. Phone has never been activated on any plan or prepay bought phone at WalMart she has just used it for wifi. Att denied my request, said had to have service with them 6months before they can unlock it!! I paid for the ph

Questions

52

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How can I see a list of texts, calls and/or emails on a given phone in my account?

How can I see a list of texts, calls and/or emails on a given phone in my account. I just need to see time, date and who it went to.

Questions

3K

7

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paper bill charges in bill

Hi I don't get paper bill in mail, but wanted to check if I opt for paper bill, how would it show up in my bill.  I.e is it new line item saying "paper bill charges " : $10 or it will be included in monthly wireless plan i.e instead of $75 (with discount ) ,it will show as $85 as a pla

Questions

2.2K

5

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att.com/getstarted failing miserably

So I bought a phone from the apple store. got a SIM from ATT.  I go to /getstarted because "getting started is easy!" according to the card that came with my SIM. On that website it incorrectly lists my IMEI.  How would it know, I bought the phone from Apple.  There is no way to e

Questions

511

1

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What is the difference in Protech for 4Fee and Protect Advantage Insurance for 4 Premium

These are on my bill and an extra $40 for both of these services

Questions

3.6K

4

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AT&T locked my phone that I purchased by myself (not from AT&T)

I purchased a new iPhone12 by myself (my company paid for that) on May 2022. NOT from AT&T. Then I switched my AT&T plan to prepaid plan sometime in June, and started to use my new phone with the prepaid plan. The reason is because I planned to travel to Japan in June 2022, and I want to

Questions

480

9

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New to AT&T and cannot receive texts from short code numbers (verification texts)

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

Questions

1.1K

6

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unlock request problem

i have requested a unlock for my iphone xr. the problem is, there is no email confirmation for almost 48 hrs. then i received it just a few minutes ago , the problem is, it is already expired . i tried requesting again but the unlock portal is saying i have pending unlock request for the phone. so,

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22

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Upgrade/ Trade in charges

I did the upgrade trade in special promotion. On my monthly bill I get $23 credit and charged $28 for the upgrade. It was supposed to be an even trade. What’s   The offset for? I also have two lines and was told my bill would be less after the trade in, new unlimited plan. My bill was $12

Questions

2.6K

12

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My phone says AT&T…1 5Ge

So I have an iPhone on AT&T’s network. And now for some reason I am seeing AT&T…1 5GE at the top of my control center! I understand the 5Ge part( 5Ge is just a faster version of AT&T’s LTE network), but I am still curious as to why my phone says …1 in addition to everything else on my ne

Questions

1.5K

3

0

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Received a text form 410-200-500

Earlier I got a text from 410-200-500 saying FRM:Dana Olson MSG:Get allowance to advertise for our company. Reply with YES if interested Not thinking about the consequences I replied and after realizing what I did I blocked the number and reported them to the FTC, I’m not sure what to do next?

Questions

15.9K

10

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Voice mail forwarding number

What is the number that my calls should be forward to for voice mail are routed to for all my calls. For some reason my calls are going through a 605 615 something number from south Dakota.

Questions

69

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