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Safety with ATT

ATT isn't so interested in safety when it comes you. I had to beg, plead and basically threaten their bottom line before I could get them to come out and bury my internet line that was catching on every delivery truck that came into my driveway.  Today I noticed that they left a nightmare of m

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adding splitter to a pace 5268AC gateway

I need more than the 4 existing ethernet ports that are on the Pace 5268AC. Any problems adding a splitter to one of the ports?  Will I need to change any of the Pace's settings?  Thanks in advance.

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Need service on new phone

Need to switch service to new phone

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28

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Overbooked technicians, rescheduled for two weeks out? Unacceptable

We scheduled our installation several weeks before moving into our new home.  Day of we get a text saying the tech wouldn't make it and we need to call to reschedule.  We call in and they tell us they were over booked and the next available time is two weeks later!  This can't happen.  I work from h

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163

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Fiber optic in my neighborhood

Fiber optic is in my neighborhood, but not to 5-6 houses. How do I get it to my house and the other homes? We are so close the boxes. Thank you.

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AT&T Installation Refusal

I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has

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110

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Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

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77

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Trying to get home internet service

I moved into a new build home in an established neighborhood. I've tried to call all the large internet service providers (including ATT) and my address does not show up on their system as available service. I'm sure this is only because this house is new and probably isn't updated into the system y

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ATT / Uvers/ Dish for new Multi-family building

ATT / Uvers/ Dish for new Multi-family building We are building a Muli-family unit in Los Angeles. We wanted to see how many options or packages you offer to the Owners or the tenants. Can you help me?

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20

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Ordered Replacement Equipment - Order Disappeared

I ordered replacement equipment and upgraded my service because my Gateway is completely broken and it messed up my DVR.  I ordered new equipment over chat, got a confirm # and saved the chat to show I ordered it and was promised it by Friday.  However, no one can seem to see this order in the syste

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324

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Sprinkler Wiring Damage

Hi, I had a new AT&T installation done on my property in winter. The tech caused a water line break (which is fixed) and seems to have cut some wires. My sprinklers don't work.I did not try the sprinklers at that time of installation because it was winter. The water line damage was visible and was f

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I would like (need) Internet, Please!

I've been trying to get Internet installed at my house for over a year now.  On a weekly basis, I chat with customer support and its the same answers: sign up for updates regarding Internet in your area (I've have not received any emails regarding any type of status), purchased an hotspot device a f

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292

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port number from Verizon to my att&t account

i verified eligibility and have my port # from verizon to port to my att & t account

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Service Technician

Yesterday, after a week and a half of waiting, the service technician did not show up for the 1-3 PM appointment. I received a text from an automated number saying that the technician is late but should arrive by 5 PM. Around 6:30 PM, I contacted customer service as I had still not heard anything

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Nov. 2015 Update Installation Error on Galaxy S6 Edge

I have now tried three times to install the Nov. 2015 FOTA update, download of update goes fine (connected to WiFi as instructed). Installation is where I hit a snag, I attempted to install the update, installation gets to about 30% (the latter two times same spot [or so], the first I'm unsure as I

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McAfee

Why after several years is the link still broken for the McAfee download? In the past 3 months we have been hung up on after an agent states "I'm sending you to another escalated department to resolve the issue with your account" 7 times. Twice in the same day. All I ask is stop the scam please beca

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High Speed internet service

200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T

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The wire left over ground during installation is prone for accident

Hello there! you guys installed the service at [EDITED] Jacksonville, Fl 32206. the way pulled in the cord or wire over the ground is prone for accidents. is is all over the ground and hard to walk and when there is no light this come between your steps and people fall and have accidents. please to

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total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

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How to get repairs scheduled for property damage during line installation?

Fiber lines are being installed throughout our whole neighborhood. There were holes dug in yards without consent, then repaired poorly. Additionally spray paint to mark lines were left on sidewalks and driveways. How do we get support for someone to come out and repair yards and clean driveways/s

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