I have to swap my DVR yet again, and I'm tired of AT&T trying to pawn off "refurbished" but really just used and not at all refurbished ancient DVRs on me, that will inevitably fail as soon as they get any use. At&t has previously sent me 12 and 11 year old DVRs with original hard drive, as

I have a Cisco VEN401-AT wireless access point serving a second DVR receiver. I am trying to optimize my home network and wanted to review the configuration of the wireless AP, but don't seem to have the admin credentials. If I reset it to factory defaults, can I just follow the initial setup instru

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

Has your DVR or TV receiver been acting up? Has it constantly been powering down for no reason? Here's a few suggestions that can help you prevent this problem.   - MorganCS- ATTU-verseCare

My (2) wireless receivers and (1) hard wired receiver only work when the main DVR is unplugged. As soon as i plug in the main DVR, all three receivers start to reboot continuously. The tech that came over said I had a grounding problem which was a lie because I just had my house grounded not even 1

Just fyi one of my receivers went bad so I lost all of my recordings and you can't get them back. Do everything you can to save your receiver if you can. I like live chat much better I think. My own two cents next, possible solutions go online and find your episodes/ series, search on demand and hop

Well, I suppose it had to happen eventually.Our DVR seems to have quit on us. Worked this morning, but after coming home from a day long trip, we couldnt access it from one of our other TVs.  It said check connections. It also wouldnt respond to its remote.  I reset it, which didnt help.I also reset

i have a att.net email and i cannot receive emails or send emails

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

After the October 2016 update, I have a delay between the video displaying and the accompanying audio. The delay varies, sometimes it is synced up correctly, other times it's up to 3 seconds behind. Exceptionally frustrating. I'll be watching a show and the audio will be synced correctly, fast forwa

I currently have AT&T U-Verse and I'm on the AT&T Internet 25 plan. My router is the NVG599 and I am connected to a wireless access point, 2 wireless tv receivers, 2 wired tv receivers, 2 wired Xbox One's, 2 wireless laptops, 3 phones, and a Kindle.  I posted a question last week about me having pin

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

The choice I made through the automated support system brought me to an area related to unused device disposal, but I need to recycle a failing device that is still in use.

I need someone who has information to get this resolved TODAY to please offer assistance. It has been almost a full day since I sent the attached message to Support as instructed here in the tech docs I was led to after two days of pointless troubleshooting on my own since the support docs all say t

I live at the end of your service area in Jewett Texas in the Robbins Community. To the south, east and west, Windstream is available, but right where I live it is AT&T. Windstream offers all of its customers internet service. While there is not monetary incentive for your to run high speed inter

Anyone have android 10 on s9 AT&T

There is only two SD channels I watch the rest are HD channels. When I want to record something I have to be careful to select the HD version. Is there a way to show just HD channels when I select "More Showtimes" for a program. I have selected a program to record and the SD channel with that progra

I signed up for U-verse on Oct 28, 2015 and in that time my TV and sometimes Internet go out for about 3 minutes at a time in random intervals. Sometimes it happens once an hour, sometimes it happens once a day. When I lose TV and Internet, the service light on my Gateway goes off and then in about

My most recent problem is every tv show I watch has 1 minute sections missing from recordings (I think it might also be happening on live tv, but I watch live tv rarely so its hard to tell). It is happening anywhere from 1-10 times per hour, this is ridiculous.  I'm not sure if this time it's