Hi - I've tried to cancel my account for quite some time now.. I have mailed, called, and gone online to cancel my account and I can't reach anyone that will help me OR follow through on what they said they'd do. When I've called and can't get through, I'm on hold forever, and I eventually have to h

Reuse Sercomm oc452 camera from out of business digital life system. Have Pace 5268 router

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

AT&T should offer a ‘no-support mode’ after 8/31/2022, at a reduced monthly price.  Not everyone is interested in a years-long commitment to a more expensive replacement system, or the need to completely replace a system that has worked OK, if not very well, for most of a decade. Forci

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Hi,We've had prolonged issues with hacking prior to, and continuing after, switching to ATT Uverse and Digital Life. Too much to go into, but please don't suggest two-step security or changing passwords, etc. etc. The simple stuff and much more complex "fixes," even successions of brand new devices,

Leasing House - Can my Digital Life account be transferred to the tenant's name and responsibility?If so, what is the process?  Is there a charge?  Is new equipment required?

Hello  My Camera or the app is no longer working. I am no longer able to get any program to run with the camera as a device.Once I  setup the program it stays paused and wont run. I also cant view the live feed from the mobile application or see any archive video. I contacted support and tried a num

Noticed that yesterday it was all quite on the Digital Life notifications, and with most people camera notifications sorta come in regularly. I logged in at home (pc) to check the programs and settings and all was ok and it was recording. The logical thing was to delete and create new programs and t

I am trying to look at my activity log to create a time frame for something.  I want to see what time someone accessed my home while we were away.  However, when I click on activity log it goes back 34 pages.  I need to go back farther.  When I click on oldest activity and update, it goes back to ou

One of our catalytic converter was stolen at approximately 2 AM, in camera frame, but by the time we realized it at 1 PM, the online camera record was overwritten. Is there a longer record of camera video in the cloud to which we could refer? Thanks.

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

How many master login accounts can you make? I have a roommate and we both want access to the app through our phones. anyone know how many accounts we can have and how to make a one for the roommmate?

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

damaged my property, horrible installation, horrible customer service and immense lack of responsibility from AT&T agents, technician and supervisors.   I just got my digital life security system installed (01/16/2016). I got their highest package that they offer and even purchased additional equipm

You are the worst n I hate I choose your company my 1st month n now I have a brand new zfold I can't use you lost my payment and shut my phone off been giving me the run around for over a week when I faxed n emailed everything u want 5 more business days while I'm without a phone?!? Or u want anothe

It seems that in the past week my DigitalLife Keypad volume for key presses or entry exit became very quiet. Now to try to reset the levels, neither the phone App or browser App have any setting for the keypad volumes anymore?   Can someone point me in the right direction to reset my volume

I just had my Digital Life system activated (installed by a prior owner) but the installer was unable to provide a smoke detector (which is listed as possible on external marketing material/reviews and is a big part of me keeping the system).   How can I source a compatible smoke detector to make my

Can the Bridge for the security system be hooked up into the Google Wifi Mesh Points: (http://www.bestbuy.com/site/google-google-wifi-ac1200-dual-band-whole-home-wi-fi-system-3-pack-white/5706130.p?skuId=5706130) because I am having a problem with my TSC, I log into my wifi network like normal on th

We have Digital Life service for about three months. Our two outside cameras already mal-functioned twice. Both time requires a technician coming to our house to fix them. I think the service in general is not ready for prime time. Today I have a service schedule from 8-12. No one showed up. No call