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Why Direct TV and AT&T Lost 10 Billion in 30 days After Deplatfroming NewsMax and OAN

I want to express my displeasure with your decision to deplatform Newsmax TV. It was a terrible decision, and as a result, we will be cancelling our 5 phone cell phone coverage with you after 11 years. You go woke you go broke.

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518

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Residential Fiber Build-out

Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!

Questions

97

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Swindled into a contract

I'm furious that AT&T made a service change to my account which involves a 12 month contract.  I asked repeatedly on my call if this was month to month or contract, so this was a big surprise to me. I cannot resolve this with them since they are closed for the weekend but I'm wondering what my recou

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353

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Problems at cancelling prepaid contract (auto-pay) from Germany

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the 4-digit code for my temporary password. Otherwise I can not log in and quit my contract.Thanks for your help.Warm regards from Germany.

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36

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Upgraded services and put us on a contract against our consent

Last month we transferred a cutomers exsisting services over to be billed to us. It was supposed to be at temporary situation as the house the services are being provided for is vacant,and for sale. We were asked several times during the transfer process if we wanted to "upgrade" the exsisiting serv

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532

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Does adding equipment renew another 2 year contract?

I want to take advantage of the Smoke and Carbon Monoxide detector sale that's going on right now but I don't want to renew another 2 year contract in so doing. I currently have the Premium Securtiy and Automation. Can anyone please shed some light on this? Customer service says that it won't but th

Questions

471

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Can I upgrade my phone a couple weeks early without paying a upgradee fee?

I currently have an iPhone 5 and I want to upgrade to the 6. My contract ends on 7/26/2015. Is there anyway I can upgrade before that date without paying a fee? I mean do I really have to wait to that exact date...

Questions

539

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Unlock denied

We cannot complete your request for the following reason:You have not completed your service agreement. You are under contract and must complete the contract period before your device can be unlocked. I haven't had a contract for years but yet, these people think I do. I checked my account just now

Questions

1K

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ATT Breach of Contract based on no customer service, wrong install, and additions to bill I did not

So far in switching from Direct TV to U_verse I had a terrible and incorrect install, customer service following that literally threatened me with the fee that comes with a breach of contract (read first post on this account, gets good around the third person in the chat transcript, and they added t

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210

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Network Tower Maintainance

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

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87

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Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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31

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Do I really need to be in a contract

If I buy AT&T phone at Walmart do I really need to be in contract.

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29

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AT&T TV & Internet - Deception Plans

Moved From Alexandria VA one year ago and signed up for AT&T TV and Internet. Special promotion $89.99 two year contract, two year guaranteed price. * Can us Smart TV on one unit without renting box - Incorrect! Must have a specific smart TV. * Self Install Kit - Technician was out 2 days an

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48

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Never got credit on my 3 phone trade ins

I left my current provider to go to AT&T in June of this year. My issue with my provider was I was paying too much at $210 a month for 2 phones. I went to the AT&T store I traded in 3 Samsung Galaxy phones was told that I would pay nothing a month for the iPhone 13 and that I would be down

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39

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My friends use Rocket Fiber and get 1000mbps download speed while I only get 50mbps with AT&T... can AT&T use Rocket FIber?

My friends painfully have faster internet than me because they live in Detroit. With Rocket Fiber, they can get speeds up to 1000mbps. Now it is worth noting that Rocket Fiber is not an ISP, so it is not in direct competition with AT&T. What about my Internet? It's only 50mpbs. Let me ill

Questions

121

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AT&T lies to its customers , it's a total scam.

I have the worst experience with AT&T, I sent 3 almost new phones to do trade in and after waiting more than 3 months they told me that they had already received them, so now they tell me that they never received them since they were sent to the wrong warehouse, They stole my phones and lied to my f

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202

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Guess y'all don't want new customers

I can't even get beyond the billing address section because your system insists that it doesn't "recognize my unit number", and I can't use a PO box. So what? Just because the incompetent USPS doesn't deliver to my address Im not allowed to function as a member of society? Guess I'll stick with the

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48

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Can I have postpay and prepay lines at the same time?

I want to add an LTE watch to our account but currently all of the lines are prepay. Can I add a postpay line to the bundle and leave everything else prepay? Additionally, can the watch be added to an existing account alone or does it need to be tied to a smartphone with the same number? Thanks

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22

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using a Factory unlocked phone purchased in the UsA

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

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60

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Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

43

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