I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

My wifi keeps going out, I’m constantly restarting/resetting the gateway. The white light is always flashing. Rinse and repeat. The device isn’t even 4 months old.

Our nearest cell tower was down for "maintenance" about a month ago, and since then my normally spectacular cell service has dropped to ONE bar. Same for my neighbors.  I've tried contacting the service center, who "reset" my sim card, which didn't help at all. The chat function on the webs

I'm attempting to on-board a device that requires 2.4g band, but there's no option I can find that would allow me to allocate this manually? I've already assigned an IP allocation to the table for it.  If it matters, the device is a Google Home Mini.

Devices haven't connected Reboot changed nothing Won't connect manually either Still connecting only to Gateway router There is 50 ft and 3 walls between Gateway router and my bedroom where all devices live Connection is excellent when it's good Frequently drops out completely This is a problem beca

Hello,   I ported a number 4 days ago.  Calls work fine from any carrier.  Text messages work from ATT customers.  Any texts from other carriers (Verizon, Tmobile, Sprint, Google Voice) do not work and never come through.   I have worked through ATT technical support multiple times and it never help

I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

Hi all, I'm trying to sign into my att email. It seems as it is trying to sign me in then it just says logout successful in the tab. I was wondering why this is happening and how to make it stop so I can check my emails. Thank you all in advance

What's the deal with a brand new Ford Explorer using the ATT Connected car trial plan getting really awful speeds? I'm showing full bars LTE but then when I do bandwidth test, I'm getting 0.050Mbit/s... that's literally dialup speed. I haven't hit the throttling range, it's just plain unusable. A

200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I have tried to sign in to this from day one and haven’t ever been able too…

Ok, I have an Arris BGW210-700with ATT. And an Oribi RBR20 kit with one satellite. I need step by step instructions on how to set this up. All settings that make my connection the fastest most secure. I have clueless on the settings and I know ill just F things up if I try on my own. I don't know w

Since the newest update of my Pixel. I've begun to notice that when I am at home my phone won't connect to our WiFi. It works everywhere else but won't at my house on my Pixel or our Note. I've done all the steps to try and reset both devices /router and nothing changes.

Hi AT&T, we moved apartments 6 months ago, and finally had AT&T service of a whopping 3 bars (our last place had none, for 2 years), there is a neighboring building being constructed, which is now on floor 2 of 6 of construction and our cell service is now down to 1 or 0 bars. How does AT&a

Hi, I used to be an AT&T customer, had the service for 6 months, paid my device off in full already, and have had the device for 6 months now but I am still unable to unlock my device on the portal. I have no outstanding payments and am no longer in the US (and won't be returning for an extended