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HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Questions

599

2

0

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Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

1.6K

4

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Internet bill coning $5 more for past 3 months despite informing at&t

From last 3 months we have been getting $85 bill when the monthly bill is $80. Also our Auto pay is set up. I will lodge a complain about this issue. Deeply disappointed. Have been back and forth with customer service but no result. Seeing this increase in bill even after enabling auto -pay for more

Questions

333

4

0

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Closed

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

12.3K

17

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Closed

Transferring service to someone else name

I've been trying to transfer the internet service over in my roommate's name for over a month now they tell us everything has went through for him and give us a account number for him. Time goes by no bill and I'm getting billed. I call back Wednesday and was on the phone for a total of 5 hours and

Questions

1.7K

2

0

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ATT IS SCAM

I got an iPhone 14 pro with them and trade in my iPhone 11 pro. They split both into 36 installments, the problem is that the ATT sign where I live is the worst, at my place is SOS almost the entire day. To port out you need to pay off the phone, but then you lose all the trade in remaining instal

Questions

1.6K

12

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AT&T won't let me cancel my service.

I clicked the appropriate link in Figure 1, and was brought to the page shown in Figure 2. I am signed in, as shown in Figure 3. I am currently filing a formal complaint with the FCC. -----------------------------------------------------------------------------------------------------------------

Questions

102

2

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Trade in credit issues and customer service is not helpful

After getting two new phones and trading in my two old phones in April 2023 at a corporate store, I still have not received my trade in credits. I knew I met all requirements of the promotion and so when I called on August 23 the customer service rep checked with the Backoffice team, and they found

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61

3

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Unlocking a prior owned phone

Trying to gift my phone and when putting in request online to unlock, it says my account doesn’t exist.

Questions

34

1

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How to get a VALID response from AT&T

As a first responder, I joined the FirstNet AT&T program 04/16/2022. I left T-Mobile after 15 years with then & never one had a problem. Not once! Now - all I have had with AT&T FirstNet is problems. Transitioning to the program itself wasn't a problem. However, I must say the guaranteed

Questions

64

2

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I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Questions

66

2

0

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Directv refund

My name is John cumbie, service address (personal information scrubbed). I canceled my service about 3 months ago. I have spoken to numerous people since then and they all said refund was being sent, but still no refund. I demand my money in writing. If it were reversed you'd send me to a collection

Questions

113

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Dispute open for phone exchange

I returned a brand new phone and I'm being charged $425.00. I spoke with an agent and a phone was returned on time and never credited to my account. When AT&T  fixes the issue, I will pay my outstanding bill.  Please notify me when this is done, so I can pay the balance. If service is

Questions

64

13

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ATT billed me $250+ for international calls and got to know it only in the next bill.

I called ATT to check an additional charge on my recent billing cycle ($250+). I did not realize I made an international call until I got my credit card charged with the bill. I didn't even receive an alert or text message (except for an SMS after 2 days of calling and after the billing cycle which

Questions

103

2

0

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Never got phone, never got a refund

In 2018, I bought an iPhone 8 Plus 64GB Rose Gold, Paid the $699.99 in FULL. Phone showed delivered, but it was never delivered. I contacted AT&T and they opened a case. I eventually got an email saying they got the phone returned back to them, and still had the audacity to not only tell me I wa

Questions

39

3

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International Day Pass

If I have International Day pass on my phone line, but during my travel I turn off the cellular setting on my phone, and use only Wifi for access to iMessage, email and browsing apps, Will i still be charged 10/day? 2 times in the last year it has happened that I have turned off cellular, and still

Questions

86

4

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AT&T target reps LIED about paying off our previous carrier bill

Came to target where AT&T reps were running a back to school promotion. Before switching and while asking all kinda of questions to these two reps we asked : we still have an outstaying balance for our phones from our current carrier so we are not sure if we want to switch. The rep said on our f

Questions

87

6

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Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

Questions

462

12

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Frustration with Recent Fiber Installation Project

I am writing to express my deep dissatisfaction with the recently completed fiber installation project in my neighborhood, which has significantly impacted my day-to-day life and work. Despite enduring six months of disruptions and promises that were not fulfilled, I find myself with a fiber line th

Questions

133

9

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unlock paid off iphone

Our two iPhone installment plans were paid off in Sept 2022. We switched carriers in Oct 2023, and purchased new phones from the new carrier.  Since then we have been unsuccessful in unlocking the old phones from AT&T.  Keep seeing the message that installment plan is not paid off.&nb

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32

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