Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (13.1K)

Activity
Cannot call landline from cell phone

I cannot call my parents landline from my cellphone. It rings once and then clicks off. I have had everything unblocked, restarted,etc. The wireless people have checked everything on my cellphone and the landline people have checked the landline. No one has a clue - any ideas?

Questions

 • Landline Phone Troubleshooting

27

1

0

Accepted Solution

Official Solution

How to delete voicemail so my calls go directly to my home phone answering machine and not to the voice mailbox

I have a home phone (landline) and a Panasonic answering machine. I just worked with a service rep at at&t to set up the voice mailbox. I don't want to use the mailbox, I want all unanswered calls to go directly to the answering machine to leave a message.

Questions

 • AT&T Phone Features

176

2

DL72210 Bluetooth connection

I am unable to connect my cell phone via bluetooth to the DL72210. the DL72210 phone does not show up as a device in my Bluetooth setting on my cell phone so I can't pair with it.

Questions

 • AT&T Phone Equipment

12

1

0

cannot record messages

I have set up my answering message, but when I call my home phone, it says to record a message, but none is recorded  Help!

Questions

 • Landline Phone Features

15

1

0

Why was I marked as 'scam likely'?

I've been told that my number is showing 'scam likely'. I've contacted Hiya and a few places I found to try to resolve the issue, but want to avoid it happening again in the future. Why did I do to be considered spam? Any advice is greatly appreciated!

Questions

 • Landline Phone Troubleshooting

17

1

0

Is anyone familiar with the AT&T Wireless Home Phone Base?

My grandmother has no internet and is paying a fortune for landline. I know I can get this phone base with a $20/mo. unlimited plan through AT&T. My REAL question is if I could save EVEN MORE by unlocking the device (which shouldn't be hard) and going with a data-only plan from redpocket ($5-10/

Questions

 • AT&T Phone Equipment

41

1

0

Closed

demolition lock-out & new construction

need to speak to someone regarding a physical service disconnect prior to building demolition and arranging for new construction installation.

Questions

 • AT&T Phone Installation

479

1

0

removal of existing landline drop wires

I have made a few phone calls regarding scheduling the removal of our above ground land line drop wire that is connected to our house. No answers!  Just sent to other departments- exhausting! We are planning on doing it ourself but unsure what to do with the wire at the pole????? Please let us

Questions

 • Landline Phone Troubleshooting

29

1

0

Incoming Calls reset the time & date

My old model SL82418 4-handset cordless phone worked flawlessly for 13 years. A couple of months ago it began instantly displaying an erroneous time & date (random times but always on 1/11) with each incoming phone call, whether or not the answering message was activated. I took advantage of a

Questions

 • AT&T Phone Equipment

38

5

0

How to report an AT&T equipment issue

Hi All, Is there a phone number or website for reporting an issue with some AT&T equipment? There is a small box outside my home which is all rusty and rotten and it‘s about to fall over. Is there a place where I can report this to?

Questions

 • AT&T Phone Equipment

34

1

0

Accepted Solution

Official Solution

Wireless Home Phone

Does AT&T still offer Wireless Home Phone service in 2022? it is a base unit that you plug in and then sends a signal to your cordless phone.

Questions

 • AT&T Phone Installation

357

2

0

New wireless home phone router not working

We have a dial tone but we can not receive or make calls.

Questions

 • AT&T Phone Equipment

29

2

0

Overcharges

Since 2015 I am overcharged $300 two times a year and it's a nightmare to get the credit. Does anyone have a direct number to AT&T Loyalty Department in SanDiego who has helped me in the past.  When I dial the prior SanDiego Loyalty Department #1(855) 250-4777 I end up in the Phillippines

Questions

 • Landline Phone Plans

42

6

0

Wireless home phone consistently not working

Have had att home phone for over 5 years, recently received new 5g box and within 30-45 days, box has stopped working 3 times,  this time none if their troubleshooting methods are working,  I've replaced the battery and the sim card and 4 days now still no phone service. I'm being told "w

Questions

 • AT&T Phone Equipment

27

1

0

Accepted Solution

Official Solution

Paying via phone

Hi, The company where I am working received an invoice and has helpful numbers on it, I tried to call one to make a payment via phone call. My question is does the ATT collection representative really ask for all the details of the credit card including PIN/Security Code? and Is this link legit for

Questions

 • AT&T Phone Account

178

3

0

Blinking red light on AT&T phone

I have an old AT&T 2-line speakerphone. The red light labeled NEW CALL LINE 1 will not stop blinking. I also get a fast-beep preceding the dial tone. I have tried power-down and removing the battery. Help please.

Questions

 • Landline Phone Troubleshooting

40

5

0

how do i check repair status of my at&t home phone landline repair ticket

phone line has been out since june called repair line june 20 and again on July 5th to check status. need an update have a ticket #

Questions

 • AT&T Phone Equipment

36

1

0

can't call out or receive call

recent power outage by SCE NOW MY CLARITY HANDICAP PHONE DOESN'T WORK

Questions

 • AT&T Phone Equipment

25

2

0

Customer survey

I’d like to take a customer survey to report a bad customer experience.

Questions

 • AT&T Phone Account

73

3

0

display on CL2909 goes blank

The screen on my CL2909 has gone blank. I have installed a new set of batteries.  Pushing any of the buttons beneath the display has no effect. Without the display I cannot program numbers. The display contrast was not changed prior to the screen going blank, I could easily read the scre

Questions

 • AT&T Phone Equipment

18

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.