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Some channels not showing up.

Why some of our uverse channels not showing up? It's just a black screen with no explanation. 

Questions

 • Watching U-verse TV

37

1

0

signing into my account and having to change password EVERY time

Every time I try to sign into my account to pay my bill it says I have had too many attempts at signing in. I have only done it the one time.  Every time I have changed my password and was able to get in to pay my bill. It's really the ONLY time I sign in. This last time I got so disgusted th

Questions

 • U-verse TV Account

58

4

0

u-verse boxes using coaxal cable not working but internet is for PC"s

Had cable cut, Technican fixed it. Internet worked for computers but never tested TV's.

Questions

 • Watching U-verse TV

72

6

0

Smart tv remote control issue

Yesterday I purchased a new 27" LG smart tv. Set up went fine; however, I cannnot get to cable tv when I turn on my tv and cable box with my Uverse remote.  I now have to use the LG remote to get to the hdmi1 icon.  When I click on this icon the tv immediately goes to the cable channels.&

Questions

 • U-verse TV Equipment

35

1

0

Cbs stuttering

Second Sunday in a row that CBS stutters on Uverse. How can this be fixed?

Questions

 • Watching U-verse TV

45

2

0

DVR recordings disappearing

We have AT&T U-verse and lately random shows on our DVR have started to disappear. AT&T have been out twice. They replaced the DVR then replaced the router. I just checked the recordings and 4 have vanished. Any idea what could be causing this? The DVR is not full and shows over 70% space available.

Questions

 • U-verse TV Equipment

591

19

UVERSE CUSTOMERS! CAN YOU ACCESS SHOWTIME ANYTIME?

Customer Svc in totally unaware of my issue.. Does anyone else have Showtime but are unable to access Showtime Anytime? I have the app, but no matter HOW I try to do the activate device process, I get an error saying I don't subscribe to Showtime. It COMES WITH THE U300 PACKAGE!! This has actually b

Questions

 • Watching U-verse TV

98

5

0

showtime anytime app giving error no subscription

I'm trying to log into the showtime anytime app on my phone, fire tv, and computer. All of them are saying that I don't have a subscription for showtime, which I do.

Questions

 • U-verse TV Account

133

2

0

hbo max

I cannot log into hbo max.  Switched plans to get it, and for 3 weeks now, have been waiting for tech support to resolve the issue.  Anyone else have this problem?

Questions

 • HBO Max Login & Installation

306

7

Getting can’t verify your hbo max sub

I have att unlimited plus plan and have been unsuccessful in setting up hbo max.

Questions

 • HBO Max Login & Installation

46

7

0

Uverse high def intermittent outage

We have been experiencing outages on our HD channels but if we go to SD channel it works. Tried the usual by doing number of reboots and it's still happening. Attempted to chat with support but couldn't get connected due to high volume. It is happening on both wired and wifi connected tvs. Any sugg

Questions

 • Watching U-verse TV

39

1

0

Uverse keeps freezing

We just bout an orbi adapter for our garage to get wifi signal out there, I also wanted it for my TV to work out there, a tech came here and told us that was the best for what we wanted... well the wifi works great but the TV works for like 20 seconds and then says uverse signal lost.. what can I do

Questions

 • Watching U-verse TV

53

2

0

Uverse high def intermittent outage

We have been experiencing outages on our HD channels but if we go to SD channel it works. Tried the usual by doing number of reboots and it's still happening. Attempted to chat with support but couldn't get connected due to high volume. It is happening on both wired and wifi connected tvs. Any sugg

Questions

 • Watching U-verse TV

22

0

0

0

Failed to load resource error

Local weather, search, and on demand all the show the error "failed to load resource" with uverse tv. I have power cycled the receiver and unplugged and replugged the power 3 times and still have the same issue 

Questions

 • Watching U-verse TV

29

1

0

UVERSE app will not work on any device and every recommendation has been tried

Uverse app will not work, have tried everything

Questions

 • Watching U-verse TV

32

1

0

It looks like U-verse TV guide listings that used to be named "Paid Programming" are now named "Teleshopping" as of yesterday.

Before I left home for work yesterday, I was flipping through my U-verse TV guide and saw a 30-minute TV show on We Network named Teleshopping. When I saw that show on the guide, I asked myself the question "What is this show about?" After I asked myself that question, I turned it on and saw an inf

Questions

 • Watching U-verse TV

71

1

0

U200 and Regional Sports Network (Bally's)

Does U200 contain the Bally's regional sports channels (St. Louis Blues, Cardinals, etc)?

Questions

 • Watching U-verse TV

49

1

0

Remote

I bought and hung a new TV outside, connected the box Uverse sent me, programmed the remote so it turns the TV on/off, rebooted the cable box. I now have a blue screen that says "Press OK to get On Demand."  But I get no response when pressing OK, or any other key on the remote.   

Questions

 • U-verse TV Equipment

67

8

0

Uverse App

I cannot log in to the verse app, it asks for a verse user-id and I have never had one. I always log in with email

Questions

 • Watching U-verse TV

38

2

0

Can't login to U-Verse App

Plain and simple; your app does not work. I can login on the website and mobile website fine, but when I try and login on the App it says "Login Required - Please log in with your U-verse Member ID" which I've done 100 times and it doesn't work. Seems rather ridiculous for a company of this size to

Questions

 • Watching U-verse TV

742

5

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