I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

So I have a new phone I bought from AT&T prepaid and I know that the device unlocking policy for at&t prepaid is like 6 months. I like to have my phones unlocked when I can have it done, although I have no desire to leave at&t. So using the app called device unlock in my apps list after 6 months let

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

All of my screens are enlarged and I can't access my settings. does anyone know how to de-zoom or make the screens normal size. I don't have a restore point to use either.

If I pay off the balance of my current installment Agreement with AT&T for my current phone, can I bring a different unlocked phone to my account to replace my current phone and keep A) My same plan: and B) My same phone number?I understand there is a $30 activation fee.

I have had the worst experience with AT&T. From day 1, the salesperson from corporate who signed me up, told me lies,for each important question I asked, before signing the contract. Problems were immediately found,and no resolution was found for us. NOW, they are trying to give our DEPOSITS back, b

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

Hello, I requested to unlock my Apple iPhone 5s device from ATT and the request was approved. However, I never received the pin code. Why?Thanks

I ordered the iphone 11 right after i submitted my order I got an email saying that it was cancelled and i did not receive my refund. So I call customer service and the lady tells me to call my bank. Why would i call my bank if i gave my money to At&t? Ijust want my money back.

I'd like to pay off my phone installment balance using the credit amount I have on my bill - how do I proceed with this?

Are prepared accounts eligible for device upgrades?

I am currently a regular wireless AT&T customer and my dad wants to gift us the prepaid plan for Christmas. When I go through the steps to purchase the prepaid plan and look to transfer our numbers it says it cannot be transferred. The person in store said it should be able to. Has anyone succes

My services were just suspended for my past  due amt for the month of december . If I pay my past due amount today can my services be restored ?

Hello all,  possible soon to be att cvustomer from vzw, but i do have afew q's inreguards to the passport as i've never been with a gsm carrier before. 1. wil the passport be ATT branded or will be unlocked? 2. software uopdates,  do they have to be approved by att thus causing a delasy inwhich i ge

I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?

Is it free on all the pre-paid plans to talk to friends and family in Puerto Rico ? I see that Canada and Mexico are pay per use on the first two pre-paid plans and is free on the " Unlimited Plan ", Is PR treated like part of USA and unlimited talk on all pre-paid plans ?  

I have a note 10 plus with android 9 I have read that att have been pushing android 10 update My friends have it but every time I run check update I get nothing, up to date

We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!