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Unable to receive or text group chat with T-Mobile users.

I can't any longer receive or text group chat with T-Mobile customers, it was working fine before. I tried a software update, resetting network, several reboots all did not work. Please help. I have iPhone 12 pro max.

Questions

25

1

0

Nearby restaurant using customer phone number for over-sea spamming?

We  frequent a small carry-out restaurant that uses the customers phone number to identify the order for pick-up (it is call-in or on-line order only).Without fail- within a week of eating there, we start getting spam texts from overseas for phone (Edited per community guidelines)/porn etc...What ca

Questions

126

9

0

Internation Day Pass Charge

Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?

Questions

52

1

0

Issues with SMS between an iPhone and Android

I have an iPhone and I'm having a persistent issue sending direct SMS messages to Android devices. I've had multiple phones (and multiple SIM cards) and the issue still occurs. When I send an SMS message to an Android, it shows up as sent, but the receiver does not receive it. This happens when mess

Questions

164

1

0

Many, many scammy problems with "expiring money", auto-renew, text messages on my PREPAID and hidden undisclosed 9000 message rollover limit

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

Questions

337

3

0

Is there a way to disable email-to-text?  I've recently starting to get a lot of SPAM text messages from email addresses.

Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses.  I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone.   iPhone's filter doesn't block the messages either, it

Questions

72

2

turn off A T & T texts to my phone

How do I turn off the annoying AT & T texts that come to my phone to remind me my bill has posted, and remind me that I've paid a bill. Good grief its on auto-pay!!! I KNOW a bill has posted and don't need them annoying me with interruptions every month.  I have turned off communications i

Questions

113

6

0

Can I send picture messages on an Android Go Phone with the Unlimited Talk & Text $30 plan?

I was told no when I asked but its not charging me yet. Before I got the prepaid phone I asked an agent if I would be able to send picture messages without a data plan but just the $30 talk and text and I was told no but Ive read somewhere that I can and I am confused and I cant risk it charging me

Questions

893

2

0

0

what am i really paying for on my bill?

Hi.Now have an unlimited talk/text plan on Family share plan.now i chatted with an agent and asked her what This means on my bill:  Mobile Share Value iPhone on 4G LTE w/ VVM$40.00 and all she said was that i was glad i was wanted to know about my bill and was confusing me. then after that chat i lo

Questions

883

2

0

0

Got charged twice for the 200 message add-on for my prepaid plan

I purchased the add-on on the 2nd and was charged $4.99. The same day my phone battery died and I had to switch to an old phone. I was then charged $4.99 again for the same add-on on the 3rd, which means I paid a total of $9.98 for one add-on, which is ridiculous in my opinion. Please help.

Questions

27

1

0

Incoming Text/Message Being Double Charged, then Refunded

I have a prepaid plan. Normally when I get a text message, that is followed by one ATT message telling me my dollar amount remaining. However over the last couple of days, one incoming text message will generate multiple ATT messages. When I look at my recent history I see multiple charges at the s

Questions

41

1

0

Text messages not sending

I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin

Questions

1.8K

1

0

0

Receiving text messages while abroad

I am currently on the AT&T PREPAID 25¢ a minute plan, and due to the current pandemic am stuck in the UK. I need to receive text messages, but my phone tells me I do not have any service. How can I get enough service to do this, given that AT&T in theory has coverage in the UK? Do I need to upgrade

Questions

77

1

0

charged multiple times for one text message

why do I get charged 3 to 6 times for one received text message?

Questions

55

1

0

My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

61

1

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

61

2

0

SMS authentication from foreign bank / insurance not received

I live in the US, and am trying to set up an account with a german bank, and separately, a german insurance company from my home in California. Both institutions use SMS messages for authentication. In both instances, I do not receive the SMS message with the code I need to access the account. I am

Questions

43

1

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

97

1

0

Can't send photo text on factory unlocked iphone 12 pro max

Hello, I am unable to send photo text from ATT gophone. I have always had this problem, and am learning to live with it, but trying to see if this is fixable ..

Questions

57

3

0

Phone access, accessibility

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

Questions

29

2

0

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