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I can't any longer receive or text group chat with T-Mobile customers, it was working fine before. I tried a software update, resetting network, several reboots all did not work. Please help. I have iPhone 12 pro max.
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Data & Messaging Features, Internet Tethering
We frequent a small carry-out restaurant that uses the customers phone number to identify the order for pick-up (it is call-in or on-line order only).Without fail- within a week of eating there, we start getting spam texts from overseas for phone (Edited per community guidelines)/porn etc...What ca
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Data & Messaging Features, Internet Tethering
Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?
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Data & Messaging Features, Internet Tethering
I have an iPhone and I'm having a persistent issue sending direct SMS messages to Android devices. I've had multiple phones (and multiple SIM cards) and the issue still occurs. When I send an SMS message to an Android, it shows up as sent, but the receiver does not receive it. This happens when mess
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Apple
I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring moneyMilk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her
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Account & Usage
Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses. I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone. iPhone's filter doesn't block the messages either, it
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Data & Messaging Features, Internet Tethering
How do I turn off the annoying AT & T texts that come to my phone to remind me my bill has posted, and remind me that I've paid a bill. Good grief its on auto-pay!!! I KNOW a bill has posted and don't need them annoying me with interruptions every month. I have turned off communications i
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Wireless Billing
I was told no when I asked but its not charging me yet. Before I got the prepaid phone I asked an agent if I would be able to send picture messages without a data plan but just the $30 talk and text and I was told no but Ive read somewhere that I can and I am confused and I cant risk it charging me
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More AT&T PREPAID Discussions
Hi.Now have an unlimited talk/text plan on Family share plan.now i chatted with an agent and asked her what This means on my bill: Mobile Share Value iPhone on 4G LTE w/ VVM$40.00 and all she said was that i was glad i was wanted to know about my bill and was confusing me. then after that chat i lo
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Wireless Billing
I purchased the add-on on the 2nd and was charged $4.99. The same day my phone battery died and I had to switch to an old phone. I was then charged $4.99 again for the same add-on on the 3rd, which means I paid a total of $9.98 for one add-on, which is ridiculous in my opinion. Please help.
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Plans & Features
I have a prepaid plan. Normally when I get a text message, that is followed by one ATT message telling me my dollar amount remaining. However over the last couple of days, one incoming text message will generate multiple ATT messages. When I look at my recent history I see multiple charges at the s
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Wireless Billing
I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin
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Android
I am currently on the AT&T PREPAID 25¢ a minute plan, and due to the current pandemic am stuck in the UK. I need to receive text messages, but my phone tells me I do not have any service. How can I get enough service to do this, given that AT&T in theory has coverage in the UK? Do I need to upgrade
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Plans & Features
why do I get charged 3 to 6 times for one received text message?
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Account & Usage
Hi - My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen
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Samsung
Closed
I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
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Wireless Billing
I live in the US, and am trying to set up an account with a german bank, and separately, a german insurance company from my home in California. Both institutions use SMS messages for authentication. In both instances, I do not receive the SMS message with the code I need to access the account. I am
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Device Features
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
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Network Coverage
Hello, I am unable to send photo text from ATT gophone. I have always had this problem, and am learning to live with it, but trying to see if this is fixable ..
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Plans & Features
How do I retrieve deleted text messages and phone calls if I don't know they was deleted?
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Data & Messaging Features, Internet Tethering