
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Im getting an increasing number of text-text and email-text spam messages via SMS. What can be done to block it? What can be done to silence the SMS notification from unknown senders?
Questions
•
Data & Messaging Features, Internet Tethering
Why can't AT&T stop email to test? These are getting more and more frequent? These are group texts from an email address and appear to be porn spam. Verizon can do this....why can't AT&T?
Questions
•
Data & Messaging Features, Internet Tethering
Lately when I forward a spam text to 7726, I am not asked for the originating phone number. Did the system change? or do I need to be doing something different?
Questions
•
Data & Messaging Features, Internet Tethering
I am receiving spam texts from the same domain. I block/report each text, but is there a way to block the entire domain?
Questions
•
Data & Messaging Features, Internet Tethering
Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses. I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone. iPhone's filter doesn't block the messages either, it
Questions
•
Data & Messaging Features, Internet Tethering
I am getting many spam (some porn) texts from email addresses. I need to stop it without stopping all texts from unknown sources. I think this is turning off texts from MMS.
Questions
•
Data & Messaging Features, Internet Tethering
We frequent a small carry-out restaurant that uses the customers phone number to identify the order for pick-up (it is call-in or on-line order only).Without fail- within a week of eating there, we start getting spam texts from overseas for phone (Edited per community guidelines)/porn etc...What ca
Questions
•
Data & Messaging Features, Internet Tethering
We just got a new phone for our daughter (who is a minor). Within the first three days of owning the phone, she has received repeated texts and phone calls from various spam providers - including obvious scams and pornography. We have other wireless phones (including an AT&T phone) withou
Questions
•
Data & Messaging Features, Internet Tethering
Y'all got a service where I can using my email account send a text message to an AT&T customer. <cellnumber>@txt.att.net This service is useful and cool but completely abused to send spam. Trying to report these spam messages to 7726 doesn't work. 7726 asks you to enter the originating
Questions
•
Data & Messaging Features, Internet Tethering
We have had these email accounts over 24 years. Mine, my husband and our business account. They have been hijacked along with my AT&T account (cable & internet). I was on the phone with Att From 11am to 3:30pm two weeks ago. They helped me get into two email accounts and my TV/Internet acco
Questions
•
AT&T Mail Login & Security
He says he never sent these texts, they say these texts are not on his phone. Is she spoofing his number, pretending to be him, and sending very inappropriate texts to me? How is her number on my text log when i got no texts from her at all? They both say they have no idea how this happened. But
Questions
•
Data & Messaging Features, Internet Tethering
GETTING SPAMMED LIKE CRAZY!! Need help for Short code look up website that is real or prefer an ATT website to do this Please help! Thanks.
Questions
•
Data & Messaging Features, Internet Tethering
EVERY day I receive at least one "SMSishing" (phishing via text) message that reads exactly the same: "ATTFree Msg: December bill is paid. Thanks, Here's a little gift for you:", followed by a dynamic URL link ([dot].info/). These are obviously malicious links and/or scams, so why does AT&a
Questions
•
Data & Messaging Features, Internet Tethering
So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o
Questions
•
Wireless Account
So I see that this is a recurring issue on here. What steps did everybody take to get this resolved. I traded my phone in at an AT&T store, they verified that it fit the trade In program. Was told up to three months to see the credit. We are at 6 months and no credit. I see that most have said y
Questions
•
Wireless Billing
Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late
Questions
•
Wireless Billing
I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma
Questions
•
Wireless Billing
I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it
Questions
•
Wireless Billing
Closed
Without my authorization my phone number has been stolen and transferred to T-Mobile. When I called At&T they told me they need to "investigate" and can take up to 5 days. This is absolutely ridiculous and unacceptable. My phone number is used for work and the only phone line I have. I have been
Questions
•
Wireless Account
Hi, My email: @att.net has been hacked and I receive spam from my own email address constantly. I have changed my password several times with no results. I also show nothing sent in my sent folder. Any help greatly appreciated!! Thanks!!
Questions
•
AT&T Internet Security