Cannot contact anybody to replace broken DSL modem. Are they phasing it out and replacing it with something else? Why can't I get in touch with anybody on the phone about it?

First, this has nothing to do with hurricanes--we live in Tennessee. Four days ago we had a power outage in our area. Not sure why--it was a sunny day with no wind. This isn't unusual for our rural utility. However, this time the phone went out too. We checked the box where the phone line comes into

Hello,I recently moved to San Antonio and get the 1Gbps fiber. As an IT guy who works from home reliability is key to me. I have had the service now 9 days and there have been neighborhood outages for 4 of them. I called multiple times and got the "reboot your PC" guy until they sent out a tech. He

The 4 local channels that we get here on the coast in MS that come out of 2 different stations are all out. I was watching one then it froze and the Uverse 'signal lost' message came onto the screen. The channel from New Orleans and the PBS stations are coming in fine though. I rebooted the DVR and

So I'm Telecom Industry Technical Exec. I have AT&T 1Gbps Fiber that has worked great for years. Now that I'm working from home (WFH), it is constantly going up/down. I have been running an uptime monitor that clearly shows outages ranging from 8-15 per day, and generally in the middle of the nig

Even after the system (and a tech visit) verified that the modem was receiving a strong signal from my fiber, my wireless signal still drops frequently throughout the day (twice yesterday afternoon, already once this morning). In a household with 2 teachers working online and holding class over Zoom

hi all, we have basic 6 internet and a 5268ac modem. it was going fine until today, the wifi keeps cutting out (all computers say dns server unavaliable on chrome, cannot access 192.168.1.254, but the router lights are normal no red lights. while typing this the internet went out again, this is into

So my internet went down. I put in a request to have someone come look at it. 20mins later received a text that service was out in my area. I made an appointment for the next day but received a text my appoint was postponed because they were working to fix the outage. I was also told they would cont

So last Spring, every heavy rainfall (4+ in/hr) I would loose internet service for 24-48 hrs. it's like Rain fade but doesn't immediately reconnect. This happened at least 5 times until around August, and suddenly no more issues... Rock solid! No matter the weather. So I thought ATT fixed the local

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

My family uses Cricket Wireless ( by AT&T ) and 6 days ago we started having poor signal and disconnect issues with 3 ( all newer Motorolas ) of our phones. One phone is an old Huawei and still has great signal but only connects at 4G ( no LTE ). I have contacted Cricket twice with no resolution.

ATT WIFI has been out for days in Daly City, no resolution in sight. ATT website is useless: still says"we're trying to fix this within 24 hours," more than 72 hours later. Is there a regulatory agency I can contact for assistance?  

I am not able to make calls. My phone says Emergency calls only and I do not have internet access as well.Is there an outage here in Mcloud OK?

My March bill for DSL service began on March 11th.That was the same day I began experiencing a regional outage for internet service.Many promises were made to me in the 20 days of remaining service I chose to keep.On March 31st, I cancelled my service, because there had been NO service for almost 3

Anyone else in Newton Center MA completely lose their AT&T cell signal yesterday morning? Today 8/10/2014 this monring still no signal on our phones, at best we get 1 signal dot on 4G. Is there a major service outage in the area right now?? 23T

I am also in a nightmare with Tracfone, so no phone and no way to contact ATT. 2 minutes on, 1 or 2 minutes disconnected, repeat endlessly for months.

Yes, I've done all the troubleshooting suggestions. I have read thru the forum. Tech support also said they went into my hardware and updated all firmware and modified everything they could. I think its from them constantly being in the big box in our neighborhood recently. Any and all real suggesti

As most of you know, there was a big tornado warning/thunderstorm in Illinois. Like many others, I went through a power outage. The electricity kept going on and off, so that meant that everything was flashing for 10 minutes straight. The thunderstorm subsided but our internet still isn't working. I

Good evening DirectTV community,    Our television has been out starting at 5 am this morning since freezing rain has hit the Memphis area. Usually when we have weather like this, there may be a little disruption(tv programming going in and out for an hour) but it does not last all day. I

Hey there,I upgraded to 1gbps internet a few weeks ago and have had similar speeds as my previous plan (15 - 17mbps with previous plan -> 20 - 23mbps with Internet 1000). This is on a wired connection, with a network adapter that can handle 1gbps speeds, and no heavy-bandwidth programs running in th