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Hi, im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. thank you
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• Wireless Billing
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Apple says most phones bought from Apple store are unlocked, if not paid in installments. If I buy AT&T 12 Pro from Apple store and pay it in full online, can I simply use this phone with another sim card or there is something that must be done before that? Thanks
Questions
• Apple
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Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r
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• Phone & Device Upgrades
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Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?
Questions
• Online Account Access
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My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.
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• Wireless Billing
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Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.
Questions
• Apple
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Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic
Questions
• Apple
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When I log into my acct to view detailed calls usage, t boy shows a few here and there. The ones it does show IS within the timeframe of which your system updates call and text history.
Questions
• Data & Messaging Features, Internet Tethering
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I currently have a Smartphone Promo credit of $19 on a $20 monthly phone payment (so I'm basically paying $1/month). I want to trade in my iphone XR for a new phone, but I don't want to pay any more than I'm paying now. Is this possible? I can't tell from anything on the upgrade site. Thanks.
Questions
• Wireless Account
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I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?
Questions
• Apple
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I want to purchase a iPhone 14 Pro with a physical SIM card tray, but I am in the United States, I also have AT&T Next Up and want to upgrade my old phone through that service.I could easily order an unlocked iPhone from Europe, but I would then lose my benefits of Next Up and have to pay for th
Questions
• Apple
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Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my
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• Data & Messaging Features, Internet Tethering
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After updating my iPhone 7 to the AT&T carrier setting 33.2, it constantly loses the connection and says "No service". Then it reconnects to "AT&T" and soon after loses it again. Does anybody have the same issue? What can I do, e.g. is there a way to reload the latest carrier settings assuming somet
Questions
• Network Coverage
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Yesterday I created a business account and ordered a new phone online. I got an email stating the following: It looks like we couldn't complete your order (order number removed?. Let's get things back on track. Call us at the number below, and have your order number and passcode handy. So, I c
Questions
• Wireless Account
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I recently got a new iPhone 12 because of the 5G service. Thank goodness I have wifi because the 5G service at my home is ridiculous. I just ran a speed test and I'm getting 6.20 down and 0.42 up. I was down near highway 67 and 20 today and tried a speed test on 5G. I couldn't believe the speed!! 6
Questions
• Apple
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I have an IPhone 7 Plus that I am upgrading the line to an iPhone 11 Pro Max. It is in brand new condition and I would rather keep it than get rid of it because I did pay quite a lot for it. If I unlock it can I still use it with WiFi and will all my pics stored on my phone be accessible when not ho
Questions
• Apple
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Hi, I'm trying to unlock an iPhone through https://www.att.com/deviceunlock/unlockstep1 and keep receiving the error "Oops! Looks like we're having network difficulties. Try again later." for several days now. Is there a way to contact support to help me with the issue?
Questions
• Apple
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I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
Questions
• Wireless Billing
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Has this changed? I need to have about 15 on a text.
Questions
• Data & Messaging Features, Internet Tethering
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Hi As i am traveling to states i found that my device is IEMI blacklisted , i have searched and i found that its Carrier blacklisted IMEI with At & T , It Dosnt work with any carrier provider from states , i have purchased from third party from other country , what
Questions
• Apple