This is new ATT install to be done by technician.Two story home on pilings. First floor is garage only with foam insulation 12’ ceiling and sheetrock (basically sealed.) 2nd floor foam insulation in exterior walls, 10’ ceilings. Service drop on west side of house, network rack and media rack >

Cancelled my U-Verse fiber plan for Xfinity's fiber. Since it's Rona season, the Xfinity technician will be giving me a self-install kit for setting up the internet connection and will only handle the outside wiring.   I'm in a 2 bedroom apartment so I think there's only 1 point of access for instal

My Honeywell smart thermostat was working fine the morning of the install of our new fiber internet service. That evening we updated the wifi network on the unit to connect to the new ISP. Now whenever the temp reaches the set temp for the heater to turn on the AC turns on instead, which isn't much

Hi, I'm hoping someone can point me in the right direction as I'm at my wits end with this. In January AT&T came out to install U-verse. During that install they had to run a new wire and then a crew came back out to bury the cable. During the burial of the cable they broke my irrigation lines (and

I am hoping to learn if there is any electrically conductive material used in the construction of the fiber optic line that is run from the service panel at the street up to my house. I noticed that there is not a ground from the box that AT&T installed on my house down to any ground rod. I unde

Netgear Nighthawk R7350. Wifi works but the ethernet connection through the Motorola NVG589 gateway doesn’t. I have tried all the recommended passthrough configurations including both dynamic and fixed DHCP. The gateway does not report the router’s MAC address - it does show all the other devices o

I'd like to buy a spare battery for my Cingular Flex 4G but have been unable to locate one online. By any chance does the Flip IV use the same battery as those are plentiful online?   Thanks for any pointers anyone can provide.

I am trying to switch to mint mobile from At&t, but the phone is telling me that the new sim card from mint mobile is locked and that I need some sort of network code to unlock it. I asked Mint what to do and they said that I have to contact either At&t or the manufacturer to get my phone un

Hello, My internet was installed 5 weeks ago and I was informed that AT&T would bury the cable that runs from the street to my house within 10 days. It is still above ground, unburied. I tried to contact via the chat and now see a new order on my account for the internet I already have. How

I want to know how deep the fiber optic cable is buried in my yard. I had it marked by 811. I want to run an aerator across my lawn and the spikes may go up to 3" in the ground.

I'm moving into an older house that apparently has no ethernet wall jacks.  Does AT&T provide installation service and if so, what is the cost?  Does wireless require a wall jack? Thanks in advance.

Does the 4971 support wired, Ethernet backhaul? I understand Ethernet can be used to pair the device to the router. That's a different use case from wired backhaul, which reduces WiFi traffic and latency. Also, is the 4971 the only current WiFi extender available on the AT&T store? It's not c

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Hello - Hoping if anyone from AT&T will be able to provide any details on Fiber installation schedule for City of Folsom, CA (95630)? TIA

So for a little bit more detail, a few months ago a company came through the neighborhood and was placing fiber optic cable down in our area. I was just wondering if there is a time frame of when the ATT database would be updated and allow us the upgrade to fiber. They are still putting fiber cable

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

Can anyone help me set up BGW320-505 wi-fi gateway? Just moved into an apt that’s wired for AT&T Fiber. I have in ONT box on the wall but it doesn’t have anyplace to plug in cords. Where/what am I supposed to connect this red ONT cord to? The only jack I see in my apt is a green one for broadban

I don't know where to go for resolution. I ordered AT&T 300MB Fiber service on February 27, 2023. I have existing wireless service and DirectTV Stream through AT&T but have internet service with Spectrum. AT&T fiber was newly installed in neighborhood, and a door to door AT&T sales

Still troubleshooting a problem that recently started after an auto-update of Outlook for Mac (now version 16.73). Pacbell.net Inbox contents disappear at first server sync after one or more emails are deleted. Do another sync with "Send/Receive" and headers reappear with re-download of missing emai

I was able to order and schedule fiber internet installation and the day of the installation I was told there's no connection for my neighborhood. Why would you allow customers to order a service you can't provide? I've now had to order internet from a different provider and quite honestly thinking