I just told ViaSat to cancel my order after 1 1/2 months. I'm pretty jaded by the whole business model of these rural providers. They get the entire 2 year subscription fee whether I am a customer or not.  What a business model.  They actually know it's going to (Edited per community gui

This was reported to Entergy of Louisiana who then reported it to AT&T infrastructure who then made repairs which made everything worse off than if they never did anything. The guide cable is not secure, the underground cable is not protected at ground level up the pole as code requires. The gua

Technicians dug up yard to repair neighborhood Fiber/Cable and haven't returned. Who do I contact to resolve?

I have a AT&T CL84107 DECT 6.0 with one handset and I bought a new AT&T CL80107 Accessory Handset, and it says to register see manual. The registration keeps failing the manual says to put the handset on the telephone base cradle but there is no way to do that.

How do we change the IP address range to include 192.168.1... and 192.168.2. Every time I try to change IP range it will only take one. Anything I am missing here? I have the Nokia BGW320-505 model and everything works fine I just need to create a separate network for my Home servers. Any help is ap

Someone was working on a fiber junction in back of my house. I suspect it was an ATT Technician but I didn't get outside in time to talk to him. He left the junction cover loose and not secure, with this black fiber cable loop sticking out. Who do I contact to have this fixed properly?

I have called numerous times to try to get Fixed Wireless Internet at my house. Every time I call they say the tower is full and they are working on upgrading it. So I have to wait until somebody moves or cancels service to be able to get internet at my house. My question is, how long does it take t

I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav

I want to enter the modem configuration options and the Device Access Code printed on the side of the modem doesn't work. Is this because my browser is blocking the 22 trackers on that page?  

Saturday, I called At&t (this number 866.861.6075) to order new internet. After speaking to someone, I requested the soonest date and the man on the phone told me that it would be Tuesday at around 11 am. However, the day comes and no one showed up, so I was wondering what do I do now?

No call no show. 2 hours on the phone with customer service and still no resolution.anyone have a solution?

Hi, I have questions about both the AT&T Internet or AT&T Fiber internet options. We have AT&T phone only, and are interested in adding Internet or Fiber internet (Fiber IS available in my zip code). However, I have a couple of questions. For either of these internet options, would digging in our ya

So I am scheduled to have my gigabit upgrade installed this next week. Currently I run the standard 100mb plan but the wireless connections (and some direct ones) have gone down hill. So to combat this, I was hoping the installer could install drop ports at 3 locations in my house. Or if this was ev

I have been told that a ATT fiber runs VERY close to our property but we cannot access it? There are several new homes on our road that would attach if it become available. PLEASE RUN THE FIBER NEAR THESE HOMES AND WE WILL CONNECT TO IT!!!!

I'm currently Internet 50 & U-verse TV 300 customer (I recently signed up). I didn't know but I am eligible for AT&T Fiber at my address.1.- Can I upgrade to 1000 without extra charges?2.- If I upgrade to Fiber 1000, are they going to run real fiber to my home? I mean, I am not a tech savvy but I th

Almost 2 months ago when I called to set up my internet service at my new apartment (I'm a new AT&T customer) I was promised that the $99 installation fee would be waived. However, it showed up on my first bill last month. I've since contacted customer service via online chat 3 different times inqui

In October of this year a contractor working for AT&T fiber damaged several pipes and sprinkler heads at homeowner sites, some of which they repaired during the process but at least three sprinkler heads destroyed during the trenching have not yet been repaired. They were reported on October 26,

Why does AT&T penalize their customers for an employee's mistake? We switched to AT&T because we heard of the "wonderful customer service" they provided. We originally had Comcast, so anything had to be better than that... or so we thought. the day of our initial install, the tech did not show up wi

I am attempting to install my new equipment (BGW210 Gateway) and have followed the instructions on the smart home management app. However, the broadband light blinks red during the activation and then the activation fails. The Power and PON lights on the at&t box are green, and the data li

My system is outdated ARRIS NVG 510 and Belkin ... the battery is beeping, time to replace, what is the current set up? Thanks