Hi, I have Uverse TV and using another provider's internet connection.  TV is working fine but some aspects of the guide and other areas do not work (spinning circle appears on the bottom right and nothing happens after a while).  So the question is whether the Uverse STB is required to connect to a

recording of 3 hour show stops playing after one hour. Says it is "Finished", but green line shows it recorded the full 3 hours.

So I have been dissatisfied with AT&T's gateway as a router and purchased a Netgear R8000 Tri-Band Router.  I am finding myself having issues getting things setup.  Current Setup is as follows: Port 1 of Gateway to Ethernet Port of Netgear Router; Port 1 of Router to 16 Port Switch; 16 Port Switch t

No video. DVR all lights blinking. Rebooting doesn't solve the problem. Tried unplugging everything and still no video and all lights blinking

I am interested in taking advantage of deals you have running now and switching but I have a few questions:1. I am considering switching to att for internet and tv...is 1GB available in my area and what is the upload speed? 2. Can I buy my own router and will there be a discount on my bill? 3. I had

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Please help me understand why my recordings have an expiration date. I have read here that VOD recordings have an expiration date, and that anything recorded via satellite does not. I am recording seasons of shows, and they are recording on the day they first air, so why do they have an expiration d

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute.  This only happens on one TV and only while something is being recorded on the DVR.  I restarted everything, plugged the Uver

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

Hello, Thank you in advance for any help! We have an ASUS RT-AX82U that handles all routing. It requires DDNS for the purpose of port forwarding access to the DVR/Security cameras. We recently received the otherworldly BGW320 and had AT&T enable IP passthrough to the ASUS. However the connec

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

My receiver stopped working, and had a Red X on the screen (no error number.) Contacted ATT online - who, after several attempts, decided to replace the receiver. I have now received the new receiver and hooked it up - however - this one will not connect either - error Red X 3.   No in

I have an APC battery backup and when power goes out the internet and phone continue to work but tv and dvr do not function. If I start up my generator they work. Why is this?

TV: AT&T U-verse TV U300Internet: AT&T Internet 1000  I read the following linked suggestion (4+ years old) : http://soc.att.com/2ruSXW8 I followed the setup until Step 5: and it warned me that I could break my uverse DVR operability (or something along those lines).I do not want to disrupt my DVR (

Hi all, A few weeks ago we had a series of brown-outs that completely reset our box a couple of times (when the system came back up on the TV, there was a big X on my screen). I kept worrying about my recordings, which I've been meaning to pull off of there through my PVR, but still hadn't. Luckily,

For months my DVR has stopped functioning at times and showed the Red X Grey 8 message. I searched online and found solutions to reboot the DVR. I did that for several occasions, and the DVR began working again. I also made use of the Disaster Recovery feature. Tonight, the message will NOT go away.