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Being charged for "free" HBO for life

I was told I would be getting HBO free for life, but now being charged $39.99. I keep having to call and get this charge removed, which takes hours. Why?

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131

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Service interruption

I have been a customer for years, years, years. A message use to come cross the tv reminding a payment due. I ran into a hard ship & these people had no sympathy. Now if you're a month behind they cut your service won't allow payment arrangements until past due is paid. Thanks for your no loyalt

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38

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What do I do if I can't find a broadband hook-up in my 1999 wilderness travel trailer by Fleetwood?

I'm unable to find a broadband hook-up or plug in our 1999 wilderness travel trailer by Fleetwood

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99

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IN-HOME EXPERTS

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

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28

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Sb else’s using my number

Hey there guys, I’m having an issue with my number. Somebody else have logged into my WhatsApp account using my number and I can’t get a log in code, since I have a different number on my phone now. I was still using my previous USA number for the app and stayed with my country number on my phone an

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56

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Horrible customer service

I switched from Comcast to direct tv satellite. I signed up they made all these promises as in I could get nba league pass for a promotion price of $99 and split into monthly payments on my bill. I ended up getting charged the full $200 on my bill then told they couldn’t change it and I’d get a cred

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62

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HBO MAX

I have Directtv. I have the HBO Max apps on my phone and tablet. How do I watch HBO Max on my tv

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115

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Dysfunctional Company

I have a telephone pole that is falling over in my backyard. At&T is the last service using the pole. Several times I've requested service and each time they send out one guy with a ladder who can't move the service to the new pole. The message never gets relayed to the engineering departmen

Questions

61

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Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

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77

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Wireless Bill in Bankruptcy will that effect internet and directv

My wireless plan is being put in bankruptcy and I changed phone providers. Will the money owed to my wireless bill have a effect on my directv and fiber bill?

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86

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Directv remote quit working after we moved

Tried syncing r73 remote to Bose 321 media center, doesn’t work. Does my Bose use ir or rf? Direct used rf now. Do I need a different remote, I have heard that a Logitech might be neeed?

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42

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Drifting

I sometimes like to use my wired earbuds with my cell phone to listen while watching a sporting event on ESPN+. There’s some latency so I have to use pause the TV to sync them up. The problem is that it then drifts. The TV gets further and further ahead. I thought everything is synced with a digita

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57

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No more Badges/Medals I don’t want them.

Stop with the supposedly, Badges/Medals for what reasons ? You’all  are really Obviously very Obsessed and possibly Compulsive, in your Behavior.  I essentially was asking “Why doesn’t the AT&T’s and Direct TV’s ? Membership numbers correlate with each other?  Next thing I know

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52

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Cinema Connection Kit and ATT U-Verse 5268AC

I have read just about every article available and have no luck with my issue. The CCK can find the router but won't accept the security key. After many failed attempts my guess is that there's an issue with the Firewall within the Pace PLC 5268AC. When connected via a wire it works but that's the o

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490

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New home connections- no shows

After mutiple days taken off work to try to “be available” for a scheduled installation, but left waiting 12 hours for a 4 hour service window, I’m so frustrated and disappointed. Im a long time AT&T wireless customer, and I’ve built a new home, and am trying to simply connect an already bui

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65

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New to AT&T

We started with AT&T back in November November 19, 2016. We were told the bill would be $233 plus tax with a free phone. When I received my first bill that was extremely large I went to them and they said oh it takes three months to get it bundled. It is now bundled and it still extremely high. $319

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156

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Can't view my att bill

I've been experiencing this problem for the past 4-5 months and 2 months ago after calling AT&T numerous times about the issue, they said they knew why and it should be fixed within 2 billing cycles but it's still the same. I used to have a combined bill but canceled my Direct TV account and kept my

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64

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Cancel service please help

So right before the covid19 shut everything down I got att internet and tv. I immediately decided I didn’t want it. I was given 14 days to cancel. I went to the store to cancel due to no one answering the phone after hours of being on hold. The store told me they weren’t able to cancel and due to co

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54

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How do I request AT&T internet to be extended into my new neighborhood?

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

Questions

233

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iPhone 12 Trade in program

Hi so I decided to trade in my iPhone 11 for the 12 and I realized I have the iPhone X . While the process is completed is there any other way I can trade the iPhone X instead of the 11 . Would I have to call and switch the trade in ?

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55

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