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Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!
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AT&T Fiber Installation
I'm seriously considering upgrading my Note 2 to the Note 4, but for the life of me I can't decide whether I want to go with AT&T Next or the 2-year contract option. If I go with AT&T Next, I'll do 18 months, the one with the lower payments. My ultimate goal is to lower the monthly bill. Right now i
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Phone & Device Upgrades
Hi ! My mom's landline account is still in my father's name even though he passed over 20 years ago. Same last name, just need the first name to change. I can change it on her online profile, but that is it. She needs it changed on her billing statement account. Thanks so much! &nb
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AT&T Phone Account
So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o
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Wireless Account
Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they
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Account & Usage
I upgraded my insurance plan to cover all 4 phones on my account. I went from paying $8.99 to $40 per month, So I thought.... 3 years later I find out that the customer service agent never eliminated my prior insurance payment. I call ATT and stay on the line for over 2 hours to hear the customer
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Wireless Billing
Scheduling Specutrum as I type. Can't wait! Does anyone know how much they are going to charge me for canceling services? I am so disappointed in AT&T, they are supposed to be a leader in techology and they aren't even there for their business customers. After 2 hours today, I still was not ab
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AT&T Internet Account
I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca
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AT&T Phone Account
I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.
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Other Phones & Devices
So I've been dealing with this for about a week and a half now.. My Galaxy s10 broke a while back (dropped it and the screen cracked), but this time the screen became unresponsive to touch. It would still light up and unlock with the face recognition, but the touchscreen wouldn't do anything. I trie
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Phone & Device Upgrades
I am traveling internationally next week and I am frustrated with AT&T. Been their customer for ~13 yrs and getting junk in return. Any help or pointers would be appreciated. Here are the facts: - Trying to unlock iPhone 6 that I have had for 2+ years - My online account says that I a
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Phone & Device Upgrades
My internet speeds are much slower than what I'm paying for and I don't know why? I have Internet 18 and I get 2 down on a good day with a wired connection with no other devices connected. How do I go about resolving this?
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AT&T Internet Plans
I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.
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Data & Messaging Features, Internet Tethering
I was told on two long conversations with ATT sales agents about loyal good credit customers offer to get iPhone 12 mini for $1 per month for 36 months so I agreed to buy 3 new phones on this offer. During the calls I told the agents that this deal sounds too good to be true but they assured me that
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Wireless Billing
Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late
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Wireless Billing
The ATT address book doesn't have an APP and it has recently overtaken my normal contacts operation (ZTE958). How can it be removed or disabled. It takes minutes to load, notes 'provisioning' in the pop up. Eventually you can get to contacts and use them.Thanks for your attention.
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Device Features
Hi, I am trying to transfer my Google Fi number to AT&T but I am facing a road block. Google Fi provided me with a 5-digit account number. However AT&T requires a account number that is between 9 to 18 digits. So I am unable to proceed with my request. I am looking for some guidance
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Wireless Account
Your employee MARISA JOHNSON was suppose to be helping me get a 14 pro max and a new Apple Watch. She told me she would handle everything and what not. Then she told me they told her on the phone that I could not trade my old phone on to get a new phone. I’m assuming she wrote all of my information
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Wireless Account
Hello, I have my house on the market in Austin, Texas. I have some buyers who are investigating how much it would cost to move the utility move box to another location and buy back the easement. I would like to do my investigation as well so that I can make sure that the quote the
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AT&T Internet Equipment
I have been waiting for 3 months for packaging to send trade in. No package after 3 requests by phone and in store. I was told I would get an email with instructions to print a label and take to UPS. None arrived. I am beginning to feel as if this is intentional and you have no intentio
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Other Phones & Devices