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Returning Found Equipment After Collections

I have located equipment i was supposed to return (at the beginning of pandemic 4/2020). Time just lapsed and had since not thought of the equipment until I unboxed a box I found the equipment in. Since I no longer have ATT service, every time I call ATT to ask about returning equipment I get nowher

Questions

 • AT&T Internet Equipment

325

1

0

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Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

Questions

 • Data & Messaging Features, Internet Tethering

517

5

0

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Apple watch 7 won’t connect to cellular

Got my Apple watch two days ago in At&t store, I have a 13pro, they couldn’t get it to connect in store, told me to take it home and try in a few hours, spent two hours on phone with customer service they couldn’t help me went back to the store next day and after them trying everything got sent

Questions

 • Apple

2.8K

8

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How do I get rid of useless apps I don't use but are stuck on my phone

My phone has been having storage issues lately and I'm trying do free up some storage and there are all these useless apps I don't use like the direct TV app or Facebook that take up a total collective of 7.4 GB of storage out of 16 GB that comes pre installed on the phone I can't Un install them h

Questions

 • Android

145

3

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Service NOT working even with multiple bars of LTE

I live in a more rural area, and the only service that has worked out here is At&t, so I left Verizon to have cell service but over the last year service has been very slow through AT&T. In the last few days service has slowed down even more or completely stopped working - even to send a tex

Questions

 • Network Coverage

334

2

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Return Policy

Yeah let me say this about yall return policy, how come it states that if a phone be bought by phone from AT&T, it can be return to any AT&T retail store during the return and exchange period, as I went to 2 AT&T retail stores yesterday to try and return that phone and no luck in either

Questions

 • Android

259

11

0

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Too expensive

Att is charging too much for cell phone n monthly bill on my Samsung Ultra Note 20. Cost more than my car insurance. Unlimited plan 1 cell costing 177.00 wayyy tooo much!

Questions

 • Wireless Billing

1K

7

0

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AT&T Subcontractors broke my sprinkers

Some subcontractors dug up my front yard yesterday, and the corner they shoved the cable under is now leaking all over the sidewalk. I have no idea who to contact to get it resolved.

Questions

 • AT&T Fiber Installation

50

1

0

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what is new at t customer service phone number ?

I can't send or receive messages with my AT T email account..Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help.

Questions

 • AT&T Internet Account

1.2K

1

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Unable to use india sim cards

I bought a Lg velvet mobile from amazon.ae. now, i moved to india. I'm unable to use this mobile to making calls. help me to use india sim cards

Questions

 • Other Phones & Devices

35

1

0

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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

Questions

 • Apple

60

3

0

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Locked out of my AT&T email—AGAIN! Infuriating! AT&T, fix this!

Back in June, I got a message that I was locked out of my SbcGlobal email because "too many attempts" to access it with the wrong password were made. (I had the correct password stored in my computer since I created the email address in 2002). After much runaround, an AT&T tech got me on the pho

Questions

 • AT&T Mail Login & Security

94

3

0

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Arbitration demand

Is there support email I can send my demand over faster or fax

Questions

 • Wireless Account

43

1

0

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damage to property

I had an installer out to my new house on 11/2/20. He was trying to hook up my mounted TV above the fireplace when he stepped off of the granite hearth ,he broke the corner off. Oh, and he was not able to connect the HDMI cable (he swore it was on back of the TV where he coudn't get access...it wasn

Questions

 • U-verse TV Account

144

1

0

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Why can't I watch HBO Max on my tv?

Why can't I watch HBO Max on my tv? I get it on my cell phone just fine. But I can't stream it on either of my tv's.

Questions

 • Watching HBO Max

561

5

0

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Terrible Customer Service - Trade In

Here is the transcript I had with Trade-in Support earlier today. Essence completely disregarded my request for additional information and terminated our chat. Leaving me no recourse for questions or even a customer service survey. I'm sadly not surprised though. Tim Smith 06:31 pm I Traded my

Questions

 • Phone & Device Upgrades

1.4K

8

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I Am Unable to Redeem My Prepaid Card

I have tried several times, through several different means. The Prepaid website will not allow me to sign in and I am becoming incredibly frustrated and upset by this process.

Questions

 • Plans & Features

100

3

0

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CHANGE TO LANDLINE

HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call

Questions

 • AT&T Phone Equipment

365

4

0

Accepted Solution

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Why am I being charged for my S22+ upgrade

I used the free S22 promotion to upgrade from an existing Galaxy phone. I turned in a qualifying trade in, at an ATT store. Also, paid $200 in advance prior to trade in. I was informed that I qualified for the full credit, by an ATT associate. Yet, I am know being charged for the phone, via payment

Questions

 • Wireless Billing

76

2

0

Accepted Solution

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Calling

I cannot make or receive any phone calls since yesterday 7/25 1pm. Crosby MN 56441 Texting doesn't work either. Mobile network state says disconnected. Network unknown. Tried all the troubleshoots and still won't work. I use this phone for work please help. LgV60thinQ

Questions

 • Android

50

1

0

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