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Are there AT&T stores in India?

I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?

Questions

281

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Still being charged for a full month after cancelling

I had 3 lines with AT&T Small Business from May 2016 to December 2020. My account is located in California. I was planning on switching over to T-Mobile so I called AT&T multiple times to cancel my account prior to my billing cycle ending on December 2, 2020. I could not get anyone to t

Questions

605

3

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

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104

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Changing payment due date

Is there a way to change the due date on my pre pay?

Questions

127

3

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Renewing a PREPAID AT&T plan

Hello, My unlimited plus monthly plan was expired because I didn't pay at the due time. When I logged in my prepaid account, I paid and now the money is in my account balance. I would like to renew the plan, and I tried changing my plan to the same one so it can withdraw from my account balance,

Questions

390

1

0

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Cancel VESTA AT&T Prepaid

I was working in the US in 2019 and on return to Australia canceled my VESTA AT&T Prepaid service. I have been charged a monthly fee for VESTA AT&T Prepaid since November 2019. I want to cancel it immediately and be refunded for what now is a significant amount. I have tried calling the inte

Questions

368

2

0

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Terminate the phone plan and get the refund

Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th

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577

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Question on line fee and access fee

Hi! Can someone please explain to me the difference between 1) AT&T Unlimited &More(SM) One Line and 2) Access for iPhone 4G LTE w/VVM Are they both necessary? What's the difference?

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418

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Transferring my AT&T number to a new carrier

Am I able to transfer my AT&T phone number to a new carrier if my phone is not paid off but I intend on keeping my AT&T service and just getting a new phone number?

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67

2

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Eligible Trade In

From the AT&T site: Purchase eligible device on a qualifying installment agreement including taxes on full retail price (upfront) and $35 activation/upgrade fee. What is a qualifying installment agreement? Only the 36 mo. option with AT&T? Or can so the 24 mo. installment plan with

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70

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COVID FEE WAIVER

I did not get fee waiver for three months for my wireless bill as advertised by AT&T  how to get it i am a physician thanks ap

Questions

1.7K

15

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Having Trouble Transferring Billing Responsibility

My phone bill has been under my dad's name. I recently decided to make it my own. I got the link to accept the transfer, but when I put my phone number under "number you want to take ownership of" it won't let me keep it under the existing account. It will when I clicked for "new account" but I don'

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213

2

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How to get a refund for overpayment of closed account?

My son had an AT&T account. Once he was able to he paid it off and closed his account. The people at the store overcharged him and now he is owed quite a lot of money. He has called in quite a few times, even talking to a supervisor approving him getting his money but no money has been produced.

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208

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Update payment method, will Auto payment takes the payment or I need to process manually ?

Hi there, I am currently on my cycle, based on a postpaid service, my due date is on the 9th of this month, (Otcober 2021) I have updated my payment method from checking account to credit card. my question is. Will the payment that is schedulled to be taken on the 7th slides off and I need to make i

Questions

5.6K

2

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Responsibility for cable reconnection charge?

The utility locator services came out and marked the yard repeatedly before I had a French drain installed by a landscaping company.  Still my internet cable was cut.  The landscapers pointed out that where the paint in the yard was, was not near where the cable was cut.  Called AT&T customer servic

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70

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Best way to cancel one account and open new account while also keeping numbers from 1st account.

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

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2.3K

7

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Swapping SIM to old phone from phone on payment promotion

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

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51

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High Mobile Data Usage

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

Questions

78

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large Bill credit for new wireless account

My first bill for ATT smartphone was $99 which I gladly paid in timely style... then today, before the end of cycle, I was given a large bill credit for $129 and NO cause spelled for it .....Has any one got a notion what the future holds for me and the corporation?

Questions

320

3

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Call usage report not showing all of my calls

When I log into my acct to view detailed calls usage, t boy shows a few here and there. The ones it does show IS within the timeframe of which your system updates call and text history.

Questions

234

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