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Armed Away

I set my alarm to away and it started to go off at 1:45 am. It stopped it self and my app didn't show any activity. I'm laying in bed terrified someone is in the house. Why would the alarm panel go off and then stop itself?

Questions

 • Device Troubleshooting

298

1

0

Where do I order additional Digital Life yard signs and window stickers?

As subject states: Where do I order additional Digital Life yard signs and window stickers? Anyone? TIA.

Questions

 • Other

1.2K

4

0

Accepted Solution

Official Solution

DLC Battery Blinking green

I replaced my DLC 100 battery a couple of days ago and the indicator has been flashing green since.  Dashboard does not indicate any problems but in the past the battery indicator stayed solid green.

Questions

 • Troubleshoot

96

6

0

Billing date

I need to change my billing date

Questions

 • Billing & Payments

54

3

0

Closed

AT&T Digital Life: Has anyone had a *good* experience?

We're set to have a fairly extensive AT&T Digital Life system installed in about a week (five cameras, four door locks, two smoke alarms, two thermostats, etc.). Since I've had some time between my initial purchase and the actual installation, I of course have done some research. In doing so, I've b

Questions

 • Other

3.2K

23

0

OUTDOOR CAM IS DARK

HiHas anyone managed to get their digital life outdoor cams to record better? i checked my recordings for the first time the other day and they are all pretty useless. so dark you cant make out anything. i read other posts and people are saying there was an update that caused the issues. Was this ev

Questions

 • Device Troubleshooting

771

3

0

Issue in connecting broadband

I got an email that "your broadband is not connected and it could be impacting the performance of the digital life." The instructions in the email do NOT apply to my bridge (attached photos) and when I call the number in the email, it connected me to sales. Please help

Questions

 • Troubleshoot

127

3

0

Digital Life Video Recordings

Beginning in November 2021 when I view captured video recordings on the Digital Life App, they are automatically downloaded to my phone to a folder named DL. I did not create this folder nor do I want every recording I look at saved.   I used to have to select a recording and then export it if

Questions

 • Learn

165

6

0

Accepted Solution

Official Solution

Digital Life - motion detection and pets?

We just had digital life installed but they talked me out of the motion detection because we have 3 cats...I've had a security system for 10 years and never had trouble so I found it odd that this brand new thing can't handle the pets...does anyone have the motion and have problems with pets?

Questions

 • Device Troubleshooting

7.1K

7

0

Yale Door Lock

How do I delete codes on my Yale door lock?

Questions

 • Device Troubleshooting

139

1

0

Away but arms as stay

When I go out I hit away. When I enter it sounds off that it is armed as stay. Any help would be appreciated.

Questions

 • Device Troubleshooting

111

2

0

Water Sensors

I already have water sensors by the sump pumps. I'm wondering if there are water sensors to place by the sinks? If YES, what is the monthly cost & installation cost?

Questions

 • Device Troubleshooting

117

4

0

How to find my account number on line

Trying to link my services, but it requests my account number, and I don't have a bill on hand

Questions

 • Learn

69

1

0

My Digital Life Security System 100 DLC Battery.

My Digital Life 100 Security System says I need to replace my DLC battery. How do I get the battery and instructions to do this

Questions

 • Device Troubleshooting

257

2

0

Problem signing in

Trying to sign into app and it goes to loading and then goes right back to sign in screen.

Questions

 • Apps & Programs

62

1

0

Water Cop shutoff valve

How can I control the water cop valve without the digital life service?

Questions

 • Device Troubleshooting

127

3

Accepted Solution

Official Solution

Alexa and Digital life issue

Over the past couple weeks or month. Alex will not control my Digital Life Skill.  It says my Digital life skill must be linked in the Alexa app.  I go to the Alexa app and the first thing I see is a box saying "link your Digital Life Skill."  I complete the linking process and it sa

Questions

 • Troubleshoot

112

9

0

Unable to get permit updated

I have changed the permit date but it keeps stating that the permit is expired

Questions

 • Troubleshoot

70

1

0

Replace DLC battery

I'm not sure what the DLC battery is?

Questions

 • Troubleshoot

120

1

0

Accepted Solution

Official Solution

Welcome Digital Life customers!

Hello and welcome Digital Life customers! We're happy to see you on AT&T Community Forums! If you have any questions about your Digital Life product or service, please feel free to post it here using the "Ask a question" button, and our community will be happy to help.

Questions

 • Other

33.8K

50

0

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