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No line

No dial tone

Questions

 • AT&T Phone Equipment

20

1

0

Phone says no line

Can’t use my phone.

Questions

 • Landline Phone Troubleshooting

33

1

0

Deleting landline service

My router / modem is plugged into a phone jack in the wall. If I discontinue my landline account will that affect my internet service?

Questions

 • Landline Phone Troubleshooting

40

1

0

Closed

Tree Trimming?

Hi AT&T, I started cutting a tree down at the back of my property and noticed that the oak tree limbs go over and are resting on the AT&T wires. Is this something y'all can come cut down? Also, I need this tree cut down asap. Thank You!

Questions

 • AT&T Phone Equipment

203

4

0

Contact for initiating AT&T Trouble Report

A field engineer left the cover askew on a green and rust landline/DSL wiring tower on my property. I have today made multiple phone calls to ATT’s Worst-in-Class VRS, referred first from “Customer Care” to an out-of-service line and from there to Directv, where a live person picks up immediately, c

Questions

 • Landline Phone Troubleshooting

40

1

0

We didn't consent to paperless billing

We didn't consent to paperless billing and e-mails keep spamming us that we did. It won't accept response back.   Going online or calling sends us in circles.   "|Hello,Thank you for enrolling your account in paperless billing. You may receive one more bill in the mail before this

Questions

 • AT&T Phone Account

3.1K

25

New construction of townhomes

I am building a new 3 unit townhome building in Atlanta. I can't find a phone number for an engineering department or new construction department anywhere in this forum or any other AT&T site or connection. PLEASE HELP!!

Questions

 • AT&T Phone Installation

27

1

0

How to disconnect Call Waiting Permanently

My 86-year-old mother does not want call waiting on her landline phone. She has AT&T landline and internet service.  I have called and they tell me it can only be disabled with the code for each call.  She is not capable of doing this each time.  What can I do to get it disconnec

Questions

 • Landline Phone Features

34

2

0

office of the president

Good afternoon, I am hoping you can help me with the quandary of my home phone service being cancelled without my knowledge or permission! I have been working through the ranks for over 5 hours and transferred 8 times in one day - needless to say I am at a loss as to my next turn.  It has tur

Questions

 • Landline Phone Troubleshooting

33

2

0

Junction box/pole blocking driveway construction - Stockbridge Georgia

Hello. The Law Firm I work for represents a client who is having issues contacting someone from AT&T to address the relocation of a junction box/pole that has been placed in such a way on his property that he cannot construct a driveway. Please provide contact information, (email, mailing add

Questions

 • AT&T Phone Installation

44

4

0

I need to completely disable my voice mail

How do I do it? Impossible on their page and I spent 3 hours with technical support who assured me that they disable it and after testing IT STILL WAS NOT DISABLED. What the #$&*!? How do I do this besides switching to a better provider?

Questions

 • AT&T Phone Features

35

8

0

Loud Noise on Phone Landline

Since yesterday afternoon there has been a loud "buzzing sound" on my phone and has gotten even louder this morning.I can dial a number and hear making contact. But the number called will not "roll over" to allow the number to go through to the person being called. I am 90 years old and need my phon

Questions

 • AT&T Phone Equipment

21

1

0

Accepted Solution

Official Solution

New Construction conduit- Portola Valley

I am building a new home in Portola Valley, CA and need to get a conduit installed for future service. Whom can I speak to to set this up?

Questions

 • Landline Phone Plans

77

4

0

Aerial Joint Use Permit

Need AT&T approval for an Aerial Joint Use Permit in Southern California for a construction project.

Questions

 • AT&T Phone Equipment

23

2

0

Replacement for Wireless Home Phone

What does AT&T have to replace Wireless Home Phone service since you stopped it in November 2017?

Questions

 • AT&T Phone Installation

59

8

0

Accepted Solution

Official Solution

Landline repair

trying to get repair Laurie mo unable to enter trouble ticket

Questions

 • Landline Phone Troubleshooting

1.4K

2

0

How do I unblock a number

block and unblock phone numbers Land line

Questions

 • AT&T Phone Features

32

1

0

Home landline phone no dial tone or call out

No dial tone, cannot call out. Have uplugged two cordless and plugged in only wired to outlet. No change. Cannot reach repair ticket due some kind of proxy server error.

Questions

 • Landline Phone Troubleshooting

160

16

0

Why does my landline say anonymous when someone calls.

When anyone calls my landline it says anonymous caller?

Questions

 • Landline Phone Features

31

1

0

Line 2 DROPS CALLS RANDOMLY

We have two AT&T 2 line Speakerphones, an issue that we have discovered is that Line 2 consistently drops calls at random.  Very frustrating when we have to give our customers the the call might drop warning.  This issue did not happen with our old phones, and the provider has not cha

Questions

 • AT&T Phone Installation

24

2

0

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