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When I turn on the TV I get HDMI in the upper right hand corner. Then, NO SIGNAL pops around the screen.  I tried to turn off the box for 10 second then turn back on this did not work.  I'm older and pretty upset.  I don't understand all this stuff.  There is an AT&T service

https://www.freepreview.tv/showtime-free-preview-on-directv-5-4060 Free Preview Begins: August 10, 2023 (Thursday) Free Preview Ends: August 13, 2023 (Sunday) There will be a free preview of Showtime from August 10th to the 13th. During then you can catch the premiere of season 6 of Billions.

We canceled our uverse service and returned four receivers, remotes via UPS. Received email this morning confirming the return of three receivers. Guess I just wait to see if they just overlooked the fourth or what? Have receipt for four receivers. The fourth unmentioned receiver is a different mode

I am currently receiving a $50 month discount for my U-Verse TV. If I cancel will AT&T retroactively backcharge the discount  I will be keeping the telephone and internet.   I renewed the contract in April 2023, what would my estimated fees be?

I need someone to contact me regarding my account billing. I tried on the chat got disconnected.  My account number is (Edited to remove personal information) and the bill is $100 more than last month and my TV service has been off for a month with this nextstar business. I'll be available tom

The app doesn't work. I see support inputs on this site from more than a year ago. How can a large corporation like AT&T not fix an important technology like this app. And its such a basic function to log in. Its just unbelievable that this still doesn't work. Yet we have to continue to pay full pri

I completed online setup but havent recieve nothing on my email

I was promised a $300 gift card for signing up for AT&T Internet and Direct TV. I was already an AT&T phone customer. I’ve called 4 times and was provided the run around; I didn’t sign up during the promotion period, you need to call rewards dept, we will escalate it to back office, you will receive

Are you able to get any help with the rising costs? Our income is fixed, and we need help.  I would like to get rid of some of the channels, and keep some, but they don't seem to want to assemble them to our desires.  It's all or nothing.  

I find it ridiculous that there is no way for ATT to allow online access to an individual without the use of a text code to be sent. My 84 year old mother does NOT use texting, she doesn't know how to even find the icon on her phone.  She recieved a message that the auto payment was declined d

One of my receiver boxes (ISB7105) freezes up each night/morning around 0200 each night. It will display these messages: Press BACK to try again or EXIT to cancel. If this error happens again please try back in 30 minutes. Error code: 0 - Failed to load resource kx: Failed to load resource W

An elderly family member with U-300 U-verse, internet, and phone bundle for many years has had her account cancelled twice in July. First time was for a problem with auto-pay failing for several months. Got that resolved by paying over $1,000. A technician was sent out to "inspect" the equipment, no

I was logged into a friend's HBO max account and accidentally linked my ATT to that HBO account when in reality I was trying to make my own HBO account to link my att to. I just want to unlink my att from my friend and be able to link it to my own.

This goes on daily all day,EVERYDAY! I have called customer service so many times constantly being transferred from one Tech to another tech, being told, I need new equipment being told I have the wrong equipment, actually being told nothing I don’t already know. I have had the gateway box replaced

On all of my 5 TVs, the picture continues to freeze up every few minutes. Why is this happening and how to fix it?

I just learned that my elite plan comes with HBO Max. When I try to log in the max website states that it "can't verify the subscription".  From reading in this forum it sounds like this is a common problem.  Any advice would be appreciated.    

My Uverse service was transferred to a new address. Att sent new equipment to my old address and I was not notified. A $210 charge was sent to collections and I found out much later when the charge showed up on my credit. ATT reps and I resolved the issue and the charge was removed from my credit. N

I got logged out of my HBO MAX app. when I tried to sign back in it says can't verify subscription. I made one change to my account and specifically told the rep that I wanted to keep MAX as we do use it a lot. she assured me it would not affect my free HBO MAX but apparently that is not the case 😒

How can I launch a defrag of the U-Verse recorder hard drive?