How do I locate the sensor on the front of the receiver?

where is ATT Uverse graphic to easily select when switching to other options. We have to go to source and select UNKNOWN HDM1????

I’ve had OAN channel for long time on U-verse but now 208 is gone?! I thought only Direct tv was dropping OAN? 🥲

DVR model number HR34-700, zip code 95642, Channel 360 Fox News is constantly pixelating.  

I pay dearly for my fiber optic cable ATT Uverse with HD. I do not get the NASA TV on HD.  I only recieve on channel 264.  There is no reason why I  can't or shouldn't get it on HD.  So...why can't I?  0r, if someone does get it, what HD channel is it on?

How do I change the location of the Closed Caption using the remote? I would like to put it on the bottom of the screen.

Your customer service is truly horrible, not the first time- your employees lie You have trained this Sr. citizen to take my blood pressure medicine prior to call your customer service  Is it possible you can (Edited per community guidelines) at this more..

I can no longer log into any streaming services that I am supposed to have access to through my DirecTV subscription. When I enter the login information (which is confirmed correct) I get the message: "Hmm… that isn’t the ID you use for this service. Try signing in with another ID. CARE CODE

I am trying to sign into various 3rd party apps (ESPN, bravo, hbo max, etc) on my Samsung smart tv with my user ID and password which I know are correct, but every time I try, I get the following message. “ Hmm… that isn’t the ID you use for this service. Try signing in with another ID. C

I am using a sound bar with my TV using optical connection.  Periodically the sound just stops.  It returns after I do a reboot of the uverse box.  What gives?

My remote link, Hd and record are flashing. I rebooted and they do not go off. Does this mean it's bad?

I got charged for a non returned Gateway modem; however, I took it back to a UPS store over a month before it was due. I have the paperwork to prove I returned it.  I called customer service last week and they said they would put a note to expedite the process of checking on if they had receiv

Have not been able to sign into my HBO max account through AT&T in about a month. Says can’t verify subscription. Spoke to customer service and they said it would take 24 hours and someone would reach out and they never did. Really disappointed in the service I have received.

I was a victim of identity theft and have been trying to get in touch with the fraud department for several days now. Each time on hold I suffered through the hold music for roughly an hour or two each time and have yet to speak with a person. Is there another way to contact the fraud department o

I have a fiber 1000 account that qualifies for HBO MAX but haven't been able to log in for months. I called customer service on Monday and while they did confirm that I should have access they couldn't figure it out and just transferred me around until I gave up.

I have 2 receivers at my house. Does that work?

My mother and I both had to cancel the U-verse TV subscription. During the cancellation process, the agent sternly warned us to return the equipment within 21 days or our account would be charged $150 per box.  In both cases we received an email two days later stating their was no need to retu

I am getting an error code 4 on my HBO max app on my Roku tv. Nothing I do will resolve it! And it's just on my Roku tv, I can use my computer, another tv, my phone. What do I need to do? 

AT&T, do you have a customer service phone number with agents that are located in the United States? I think there is communication barrier between customers in the U.S. and the agents who are not. I think they speak English pretty well, but some parts of the conversation are getting lost in transla

My Uverse app (which has worked fine for many years) now only shows HBO channels in the guide and nothing else. It happens on both iPhone and iPad, so it's not device specific.  I've already tried deleting and reinstalling.  Anyone know what's wrong?