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When will I get max?

All channels Cartoons for families Favorite shows. Reality shows Cooking shows Channels like these?

Questions

24

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Uverse tv No Signal

When I turn on the TV I get HDMI in the upper right hand corner. Then, NO SIGNAL pops around the screen.  I tried to turn off the box for 10 second then turn back on this did not work.  I'm older and pretty upset.  I don't understand all this stuff.  There is an AT&T service

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52

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Showtime free preview!

https://www.freepreview.tv/showtime-free-preview-on-directv-5-4060 Free Preview Begins: August 10, 2023 (Thursday) Free Preview Ends: August 13, 2023 (Sunday) There will be a free preview of Showtime from August 10th to the 13th. During then you can catch the premiere of season 6 of Billions.

Questions

78

0

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Missing a confirmation of my equipment return

We canceled our uverse service and returned four receivers, remotes via UPS. Received email this morning confirming the return of three receivers. Guess I just wait to see if they just overlooked the fourth or what? Have receipt for four receivers. The fourth unmentioned receiver is a different mode

Questions

345

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Accepted Solution

TV cancelation fees

I am currently receiving a $50 month discount for my U-Verse TV. If I cancel will AT&T retroactively backcharge the discount  I will be keeping the telephone and internet.   I renewed the contract in April 2023, what would my estimated fees be?

Questions

58

8

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Billing

I need someone to contact me regarding my account billing. I tried on the chat got disconnected.  My account number is (Edited to remove personal information) and the bill is $100 more than last month and my TV service has been off for a month with this nextstar business. I'll be available tom

Questions

32

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crappy U-verse app

The app doesn't work. I see support inputs on this site from more than a year ago. How can a large corporation like AT&T not fix an important technology like this app. And its such a basic function to log in. Its just unbelievable that this still doesn't work. Yet we have to continue to pay full pri

Questions

372

10

About my order

I completed online setup but havent recieve nothing on my email

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9

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Promised Gift Card. Never Delivered.

I was promised a $300 gift card for signing up for AT&T Internet and Direct TV. I was already an AT&T phone customer. I’ve called 4 times and was provided the run around; I didn’t sign up during the promotion period, you need to call rewards dept, we will escalate it to back office, you will receive

Questions

1.7K

12

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Costs have risen each month for the past 6 months

Are you able to get any help with the rising costs? Our income is fixed, and we need help.  I would like to get rid of some of the channels, and keep some, but they don't seem to want to assemble them to our desires.  It's all or nothing.  

Questions

47

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Account access without texting?

I find it ridiculous that there is no way for ATT to allow online access to an individual without the use of a text code to be sent. My 84 year old mother does NOT use texting, she doesn't know how to even find the icon on her phone.  She recieved a message that the auto payment was declined d

Questions

103

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Service interruption at 0200 each night/morning

One of my receiver boxes (ISB7105) freezes up each night/morning around 0200 each night. It will display these messages: Press BACK to try again or EXIT to cancel. If this error happens again please try back in 30 minutes. Error code: 0 - Failed to load resource kx: Failed to load resource W

Questions

23

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ATT Account cancelled, don't know why

An elderly family member with U-300 U-verse, internet, and phone bundle for many years has had her account cancelled twice in July. First time was for a problem with auto-pay failing for several months. Got that resolved by paying over $1,000. A technician was sent out to "inspect" the equipment, no

Questions

39

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HBO MAX free through unlimited plan but linked to wrong account

I was logged into a friend's HBO max account and accidentally linked my ATT to that HBO account when in reality I was trying to make my own HBO account to link my att to. I just want to unlink my att from my friend and be able to link it to my own.

Questions

67

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Pixels. Constantly freezing

This goes on daily all day,EVERYDAY! I have called customer service so many times constantly being transferred from one Tech to another tech, being told, I need new equipment being told I have the wrong equipment, actually being told nothing I don’t already know. I have had the gateway box replaced

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50

10

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Tv screen freezes

On all of my 5 TVs, the picture continues to freeze up every few minutes. Why is this happening and how to fix it?

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40

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trouble signing into HBO Max

I just learned that my elite plan comes with HBO Max. When I try to log in the max website states that it "can't verify the subscription".  From reading in this forum it sounds like this is a common problem.  Any advice would be appreciated.    

Questions

18

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Collections Charge under investigation by ATT

My Uverse service was transferred to a new address. Att sent new equipment to my old address and I was not notified. A $210 charge was sent to collections and I found out much later when the charge showed up on my credit. ATT reps and I resolved the issue and the charge was removed from my credit. N

Questions

28

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HBO MAX not working

I got logged out of my HBO MAX app. when I tried to sign back in it says can't verify subscription. I made one change to my account and specifically told the rep that I wanted to keep MAX as we do use it a lot. she assured me it would not affect my free HBO MAX but apparently that is not the case 😒

Questions

129

3

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U-Verse Hard Drive Defragmentation

How can I launch a defrag of the U-Verse recorder hard drive?

Questions

223

8

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