Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (909)

Relevance

Accepted Solution

Official Solution

U verses button stopped working

I have a S10-S1 remote, the back button no longer works.

Questions

 • Watching U-verse TV

9.2K

2

0

0

Accepted Solution

Official Solution

Change out my combo modem/router to a NetGear Modem only.

I have a Motorola BGW210-700. I don't use the VoIP.  I want to replace my AT&T unit with my own modem from NetGear.  The reason for this approach..... I have not had much success in getting the Motorola BGW210-700 to act as a pass through for the NightHawk AX4. Not sure what NetGea

Questions

 • AT&T Internet Equipment

762

2

0

Accepted Solution

Official Solution

Buried main line in the yard needs moved

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

Questions

 • AT&T Fiber Installation

437

4

0

Accepted Solution

Official Solution

Target and AT&T bundling promotion

Got call, told that Target was underwriting a bundling service for "select" customers that would combine all AT&T services (directv, which I hate, cell and internet) for over half of what I'm currently paying. Put almost $300 credit on my AT&T bill. Sounded too good to be true, took hours to

Questions

 • AT&T Internet Account

257

5

0

Accepted Solution

Official Solution

How to setup two networks using the Arris BGW210-700

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

Questions

 • AT&T Internet Equipment

550

7

0

Accepted Solution

Official Solution

channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

 • U-verse TV Account

1.2K

7

0

Accepted Solution

Official Solution

Toshiba hd tv with uverse

Ever since I got an upgrade on Internet service and uverse..they changed my gateway..now my tv constantly and progressively worse, has pop ups of the set up modes be it video or whatever random area of my tv's setup..they stay on for a minute than exit themselves out...or if we hit our tv remote on

Questions

 • AT&T Internet Equipment

1.5K

13

0

0

Accepted Solution

Official Solution

Homephone(voip) Portpin (tello)

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

Questions

 • Landline Phone Troubleshooting

33

5

0

Accepted Solution

Official Solution

U-Verse has bad compression.

I agree with John Trang. I have a Sony XBR55X850A, and have been so excited to see some live football on it.  I have spent so many hours over the last two weekends trying out SEVERAL arrays of settings, and I can't get the artifacts/pixelations around the players to dissappear.  This is a 4K TV so I

Questions

 • Watching U-verse TV

4.7K

4

0

0

Accepted Solution

Official Solution

Covid 19 Discounts available?

I was wondering if there are any discounts or assistance available to customers suffering financial loss during this time?

Questions

 • U-verse TV Account

166

2

0

Accepted Solution

Official Solution

Unable to return uverse equipment

Unable to return uverse equipment, how much am I going to have to pay because of this? Went through a breakup and my ex threw it in the trash...

Questions

 • AT&T Internet Equipment

4.9K

2

0

0

Accepted Solution

Official Solution

Remote Desktop Does Not Work When Target is Connected via Ethernet to NVG599

For some reason, when my homeserver is connected via ethernet to my Arris NVG599, I cannot connect to it via Microsoft Remote Desktop from my laptop that is connected via wireless to my Arris NVG599. However, if my homeserver is connected via wireless to my Arris NVG599, I can connect to it via Micr

Questions

 • AT&T Internet Equipment

1.1K

3

0

0

Accepted Solution

Official Solution

Set up Linksys E4200 router behind my AT&T U-verse Residential Gateway (2-Wire)

I want to set up my Linksys E4200 router behind my AT&T U-verse Residential Gateway (2-Wire). Essentially disabling the WiFi on the Residential Gateway and making the E4200 handle all routing and WiFi for my network. What steps do I take for both the Residential Gateway (2-Wire) and the Linksys E420

Questions

 • AT&T Internet Equipment

28.6K

11

0

0

Accepted Solution

Official Solution

a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

Questions

 • AT&T Internet Installation

216

3

0

Accepted Solution

Official Solution

Disable Movie Rentals

My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

Questions

 • Watching U-verse TV

109

2

0

Accepted Solution

Official Solution

Secondary hard-wired receivers

Piggybacking on an install question of Cat5 vs Coax here, how can secondary hard-wired receivers be hooked up?  It's my understanding that you have a main hard-wired STB/DVR and can then have 2 Wireless receivers max.  So for any additional hard-wired STB's can they be wired via Coax OR Cat5?

Questions

 • U-verse TV Equipment

1.4K

5

0

0

Accepted Solution

Official Solution

Can you change print size and position of closed captioning?

Can you change print size and position of closed captioning?

Questions

 • Watching U-verse TV

1.6K

3

0

0

Accepted Solution

Official Solution

Closed

AT&T Uverse TV & Internet Devices (Equipment Return Address)

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

Questions

 • AT&T Fiber Equipment

1.2K

3

0

Accepted Solution

Official Solution

$15 AT&TConnectDallas charge?

Why do I have a credit card debit from AT&TConnectDallas for $15?  Does AT&T now charge for chatting with a representative?   I chatted to confirm receipt of my Uverse receiver and went round and round with the agent.  He could not answer a simple question.  Did AT&T get it from UPS and will my $8 m

Questions

 • U-verse TV Account

2.2K

3

0

0

Accepted Solution

Official Solution

Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

Questions

 • U-verse TV Account

931

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.