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'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

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93

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WiFi receiver unable to connect to WAP.

Have gateway & WAP from AT&T. Gateway working cause receiver connected to it directly is working fine. However, the WiFi receiver lost connection to WAP & is no longer able to reconnect. Have followed on-screen directions from AT&T to reboot WAP & then reboot receiver but always

Questions

132

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Uverse TV listings - new TV listings favorites?

Last week the Uverse TV listings page changed from the Uverse/Yahoo TV listings page to the Uverse.com TV listings page when signing in for the Web Remote Access: http://uverse.com/uv/guide Now there is no way to set up a favorites list on the TV listings page. The only thing I can find on this new

Questions

10.8K

34

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Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

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454

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I am paying more money for internet than I agreed to, and every representative I talk to gives me a different answer

Let me preface this story, I got the AT&T 300 Mbps internet plan for my new apartment. The rate I was promised was somewhere around $60/mo. to have the internet with a data cap at 300 Gb, but I was told I would get the $10 monthly equipment fee waived. Well they had not waived the equipment fee, so

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136

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Are HBO satellite channels on Directv included with AT&T Unlimited Elite plan

AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies.  It looks like they may have wi

Questions

119

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Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘T

Questions

3.5K

15

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Very frustrated, not sure what to do

I have an install scheduled tomorrow. I am very frustrated because I was quoted a price for bundled tv/internet/phone and when I logged on and saw my billing the price was 47.00 higher. The first thing I did was got on chat to ask about it. I was transferred to 3 different people, none helped. One w

Questions

888

13

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Live streaming TV on Mac

How do I watch live TV on my Mac? I have Uverse with ATT. I know I can from my phone but I want it on my desktop.

Questions

457

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

86

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Soon to be ex AT&T customer

I am posting this as I am so disappointed with AT&T. I have been an AT&T wireless customer for over 30 years plus have had internet, TV and a separate hot spot account for several years. I have been overpaying for services and have spent over 5 hours of my life on the phone with service reps in the

Questions

159

3

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AT&T support problems

Monday night u-verse,internet, and phone died.   I ignored them for 24 hours assuming it was a network problem (like the last time), then I gave up and called.  We had no luck with the diagnosis by the live technician, so I made a service appointment.   It was for Thursday afternoon and I had to rea

Questions

364

3

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How to get 6 HD streams with fiber upgrade in 2022

I couldn't find any info in searches for the last few years related to this question so I thought I'd ask to see if the old information is still applicable. I currently have 50/10 FTTN copper service, with uverse tv that gives me 3HD/1SD. I happen to have already ended up with a 1TB Pace IPH8010

Questions

126

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AT&T now shipping "refurbished" remote controls, gross

AT&T just keeps finding ways to be even cheaper, and really just be pennywise and pound foolish.   I got a replacement STB("refurbished" like all equipment now) and it came with a "refurbished" remote control. I use the word "refurbished" in quotes because I'm fairly certain at&t do

Questions

33

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Documentation of no further payments until fixed

As i cant seem to email, chat or call in i will no longer be making payments for services due to following: - spend average every other day climbing 3 flights of stairs to reset, reboot, hard reset router, wireless routers, modem - i can only sign in under guest network, primary no longer works -

Questions

84

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Oct 7 2014 Uverse Update?

I was on my way to work this morning and my wife sent me a picture of Uverse updating. Does anyone know what was included in this update? Does ATT post update release notes anywhere for the public to view?

Questions

3.3K

10

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U-Verse fails every day...

We have 3 TVs: living room, basement, upstairs bedroom.   The router/modem/Gateway is in the basement and has been there for the last 7 or 8 years.  The TV in the living room works pretty consistently -- some pixelation, some unknown pauses, but liveable...    The upstairs

Questions

59

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AT&T Uverse Technician Missed Commitment - Can they resume installation next day

I subscribed to the Uverse tv/internet bundle a few weeks back and scheduled my installation for yesterday 1-3 pm.  But an hour past the period, the technician said that he's not able to make the commitment without giving any reason as to why, and that a scheduler would get in touch with me.  I had

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68

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DVR shows recorded after 8/28/22 all show "no info available".

Apparently after 8/28/2022 all the shows that recorded show no info available. I'm not sure what happened on that date, but I would like to know if there's a way to fix that. I have restarted both receivers. I did not reboot the gateway, as that takes a long time, so unless that is definitely the fi

Questions

192

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Stop someone that is porting my phone number

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

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27

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