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I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

 • Account Features

74

1

0

Client is receiving "5.2.0 (unknown mailbox-related status)"

When messages are sent to generate a SMS text messages they are not delivering and impacting services within our organization. The client is requesting an engineer to engage for support in remediation.

Questions

 • Data & Messaging Features, Internet Tethering

17

1

0

Can not receive texts from companies

I bought an iPhone 6S last year at an AT&T store replacing my iPhone 5. Before that I had an iPhone 3s and have been with AT&T since then. I have unlimited data and unlimited texting. I don't know when it started but last winter I tried setting up 2 factor authentication with my Playstation account

Questions

 • Apple

459

3

0

0

Closed

text messages

How can I send text messages from my pc?

Questions

 • More AT&T PREPAID Discussions

30

1

0

AT&T HAS BLOCKED MY BIZ PHONE LINE FROM SENDING OUR CUSTOMERS TEXT MESSAGES IF THEY ARE AN AT&T CUSTOMER

I am an AT&T customer and have been for years with multiple lines and a heavy monthly bill. I use a different online phone service for our company main phone line. We are a vacation rental company and we use texting quite a bit. Sometimes we send similar texts out when sending guests similar (ye

Questions

 • Network Coverage

17

0

0

Spam text messages sent from email addresses and not phone numbers.

I havent been able to get anywhere with customer service and tech support on the issue of stopping spam text messages that are sent to my phone from various email addresses. Cannot flag them as spam or submit them to att because att requires a phone number to report text messages.   I tri

Questions

 • Data & Messaging Features, Internet Tethering

93

2

0

Samsung Galaxy S4 not receiving long text messages

I have a Samsung Galxy s4 and recently I have not been able to receive long text messages. My phone is only receiving one page messages. I have reset the phone multiple times and even did a factory reset. Someone please help 😕

Questions

 • Samsung

1.6K

2

0

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

48

2

0

Is there a way to disable email-to-text?  I've recently starting to get a lot of SPAM text messages from email addresses.

Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses.  I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone.   iPhone's filter doesn't block the messages either, it

Questions

 • Data & Messaging Features, Internet Tethering

55

2

Group Texts Failing

Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the iss

Questions

 • Data & Messaging Features, Internet Tethering

43

4

Why is AT&T NOT blocking Obvious Phishing Text Messages?!?

EVERY day I receive at least one "SMSishing" (phishing via text) message that reads exactly the same: "ATTFree Msg: December bill is paid. Thanks, Here's a little gift for you:", followed by a dynamic URL link ([dot].info/).  These are obviously malicious links and/or scams, so why does AT&a

Questions

 • Data & Messaging Features, Internet Tethering

119

0

0

at&t / total wireless

Hi, I cannot get texts from friends on total wireless. I am on at&t.  We have been texting fine until somewhere between Jan 17-19.  I have a Google Pixel 4A, she has an iphone and her husband has another android.  They live in MO.  They can text back and forth with my husba

Questions

 • Android

63

1

0

Can't receive texts or calls but can make them

Hi.  I am suddenly unable to receive either texts or calls, but I can send texts and make calls.  This is pretty unacceptable. I have a Samsung Galaxy S5 Active.  It hasn't been rooted and has Android 4.4.2. Texts I received my last text last night.  I've been told that texts were sent to me this mo

Questions

 • Samsung

7.8K

5

0

0

Block domain from texting

I am receiving spam texts from the same domain. I block/report each text, but is there a way to block the entire domain?

Questions

 • Data & Messaging Features, Internet Tethering

90

2

0

Block or turn off SMS notifications from unknown senders

Im getting an increasing number of text-text and email-text spam messages via SMS. What can be done to block it?  What can be done to silence the SMS notification from unknown senders?  

Questions

 • Data & Messaging Features, Internet Tethering

157

6

0

My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

 • Samsung

51

1

0

Issues with SMS between an iPhone and Android

I have an iPhone and I'm having a persistent issue sending direct SMS messages to Android devices. I've had multiple phones (and multiple SIM cards) and the issue still occurs. When I send an SMS message to an Android, it shows up as sent, but the receiver does not receive it. This happens when mess

Questions

 • Apple

148

1

0

Issues with Group Texts not going through and coming in as Unknown or out of order and late

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

Questions

 • Data & Messaging Features, Internet Tethering

1.5K

5

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

57

1

0

SMS authentication from foreign bank / insurance not received

I live in the US, and am trying to set up an account with a german bank, and separately, a german insurance company from my home in California. Both institutions use SMS messages for authentication. In both instances, I do not receive the SMS message with the code I need to access the account. I am

Questions

 • Device Features

27

1

0

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