Hi-so today I called AT&T to upgrade our grandfathered u-verse plan, basic 6, to upgrade to the advertised 50 mbps internet as basic 6 was just starting to fall out of favor. I would get anything higher than 50 mbps, but thats the only thing there. So i called and asked to upgrade to 50, but they cl

Anyone know of any way I can contact AT&T through email or a way I do not have to log in or turn my cellular service on? Their website is requiring text verification for me to log in.  They are charging me roaming charges fraudulently since both phones on this trip on my plan have had roam

From last 3 months we have been getting $85 bill when the monthly bill is $80. Also our Auto pay is set up. I will lodge a complain about this issue. Deeply disappointed. Have been back and forth with customer service but no result. Seeing this increase in bill even after enabling auto -pay for more

I just received this message   AT&T Update™ <[email scrubbed]>   Tue, Jul 21 at 2:46 PM     Dear AT&T User,    Your incoming messages were placed on hold due to our recent upgrade to our database Kindly VALIDATE your mail-box to receive new messages that are pending.    Thanks for u

About a year & 4 months ago I signed up for your low income program. I paid a year in advance. I never received a bill within this year nothing no emails no letters nothing. Then about two to 3 months ago my service was disconnected. Once again no emails no letters nothing. I have a mental disabilit

Has anyone created a contact or other scheme to have a special ringtone for junk calls identified by Call Protect and/or Nomorobo? Each has a special line (ID?) for identified spam calls (Nomorobo has Robocaller and Neighbor spoofing labels for instance). This is for an AT&T iPhone with iOS 13.6

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Hello, I have just gotten a bill for my monthly wireless data use for a device that is used for work.  It is nearly always in a place where there is already a stable wifi connection (business). My phone says I've used apps which I do not even have a subscription for! Itunes, Netflix, and others, the

I have been receiving emails such as the one below that tells me to update AT&T Yahoo Mail or my account may be closed. Each email has been sent from some random email address and provides a link to use to update my account.  Based on the random email addresses and sometimes different link

I received an email from Att.net/Yahoo that I haven't updated my email to the new version and I will lose access to login to my mailbox on April 28. There is a link to click to authenticate my account. Is this a real request or a scam? 

I keep getting harassing calls I'm getting spam hang ups

Good afternoon, I recently had internet issues and a guy was sent to my house to fix it. I found out he was a veteran like me and he had asked me what company I used and told him T-mobile and he mentioned att but I said I was not really interested and he kept asking about what phones me and the fam

I received a phone call this morning, the caller claimed to be AT&T employee and gave me his information (Mark, employee ID: 915646) They claimed that a new number 626 757 9359 was registered under my name on Mar 1, 2023, and it was then used to send scams. What was concerning is that they k

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

How to redial second to last number called? Mother with dementia called wrong number, gave them all sorts of personal information, and I need to figure out what number she called.

We have been receiving emails which we are suspicious of. We believe these are scams that are intended to scare us into taking actions that will be detrimental to us,  so we have not followed the directions in the e-mails.   There are two types that we've received recently. 1.  Th

I got an iPhone 14 pro with them and trade in my iPhone 11 pro. They split both into 36 installments, the problem is that the ATT sign where I live is the worst, at my place is SOS almost the entire day. To port out you need to pay off the phone, but then you lose all the trade in remaining instal

I posted my phone number in a "for sale" ad on craigslist. Got a spam/scam text from 1410100XXX. Fine - I can block one number and move on.   BUT, somehow the scammer messaged many people the same thing, and now I am receiving all the replies to the scammer's original message, all from different 141

Hi, I looked this site up and it shows as a high risk/scam/low trust level site but no one is consciously going ther. Is there some hacking attempt going on? AT&T Smart Manager blocks the outbound attempts thankfully but how can I ban this entirely? Or find out what’s causing this? I no

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks