​​Learn what you can do to get your shortcodes working again ​​ ​Many apps use Two-Factor Authentication to verify your identity. If you're like me and switched your phone recently, you need to verify your identity with some apps like Gmail or PayPal in order to use them. If you do not see the text

If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process. Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features, u

Your AT&T bill has never been easier to understand, but there are factors that can make the bill vary. Understanding these charges will help eliminate any surprises. PromotionsPromotions can make a huge difference to your monthly bill. Check on your bill to see what promotions are active and

Being in touch with people that are in our lives is something a lot of us take for granted. If you or someone you know is deaf, hard of hearing, or has a speech disability, you can set up an AT&T Accessibility plan that's made for the way you communicate. Send more text messages, enjoy more vide

   Learn how to manage features of Voicemail. Some can be managed from your phone or from your online myAT&T account.     Feature Description How To Create Multiple Voicemail Boxes Create up to eight additional subaccount voicemail

MicroCell Alternative - Wi-Fi Calling   Dropped calls? Receiving your text messages late? This has happened to me and I hate it! There are a lot factors that come into play that can impact your mobility experience like a weak signal building design/ materials, ground minerals, even the a

Check out more features on myAT&T.   How to Change your Billing Address Login and select “Go to billing & payments”. Scroll and select “Change billing & payment options”. Select “Update billing information”. Input the appropriate information and select “Save”.

If you ever do run into any problems with your iPhone X, it usually can be fixed by 3 main troubleshooting steps. Force Close the Application On iPhone X, swipe up from the bottom edge and pause to show the App Switcher. Long press on an app, then swipe up on the app to close or tap the re

Have DIRECTV Service? Have U-verse service? Have an appointment? If you need to check, change or cancel your appointment, check out our appointment articles below.   DIRECTV   U-verse   Our teams do attempt to give our members the soonest appointment available. Sometimes those

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

Learn how to improve your Wi-FI speeds and why your internet is not working like you think it should First, let's try some fast fixes to speed up your Wi-Fi. Restart the modem Clear up the modem environment Turn off devices not in use This clears up the backend process that may be slowing yo

Media Devices Make sure you have your WiFi information. If you do not have it, you can find it here.   Amazon Fire TV/Stick Connecting your Amazon Fire TV/Stick   AppleTV Connecting your AppleTV   Chromecast Chromecast ver1 Chromecast ver2   Roku Roku 3 Ro

Robocalls and other unwanted calls are growing as technology progresses. At AT&T we are doing everything we can to keep these calls from getting to you. Through our efforts, we have blocked more than 1 billion calls, but there are still unwanted calls coming through.   Report ItIf you encounter an u

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

You may have been notified that your E-mail account is about to get unmerged. You may have had a merged account where your AT&T E-mail and Yahoo E-mail were merged into a single account, which allowed the password and inboxes to be shared. If you are not sure if you have a merged account, it

Learn how to setup your voicemail and how to fix basic issues AT&T voicemail takes the answering machine to the next level. Get voice messages when you are not available to answer your phone and check the messages easily when you do have some free time. Learn everything you need to know about

Were you surprised by an app purchase? Did your 3 year old get a hold of your phone? It has happened to people I know and an issue I see on the forums. Check out the information below to learn about app purchases and information on how to manage them.    Type of App Purchases and How To

What is your Cache and Cookies?Your cache is used by your internet browser to speed up page loading. Files are stored on your local drive so your browser does not have to constantly download them.Your cookies are a small file that store your preferences on a web visit.   Why you should clear

Learn about some of "the science" behind the cell signal Science. It is what allows you to make calls, text, stream, games, surf the web, and use apps on your device. It is also the reason why your service may not work as intended. Below is a crash course that goes over scenarios I have personal