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Reporting and Blocking Unwanted Calls

Robocalls and other unwanted calls are growing as technology progresses. At AT&T we are doing everything we can to keep these calls from getting to you. Through our efforts, we have blocked more than 1 billion calls, but there are still unwanted calls coming through.   Report ItIf you encounter an u

Questions

 • AT&T Phone Features

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Track Or Change Your Appointment

Have DIRECTV Service? Have U-verse service? Have an appointment? If you need to check, change or cancel your appointment, check out our appointment articles below.   DIRECTV   U-verse   Our teams do attempt to give our members the soonest appointment available. Sometimes those

Questions

 • U-verse TV Equipment

70.9K

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AT&T Accessibility – Resources and Assistance for Our Customers with Disabilities

Being in touch with people that are in our lives is something a lot of us take for granted. If you or someone you know is deaf, hard of hearing, or has a speech disability, you can set up an AT&T Accessibility plan that's made for the way you communicate. Send more text messages, enjoy more vide

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 • Data & Messaging Features, Internet Tethering

1.2K

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U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Questions

 • Watching U-verse TV

24.8K

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Bill Higher than Expected

Your AT&T bill has never been easier to understand, but there are factors that can make the bill vary. Understanding these charges will help eliminate any surprises. PromotionsPromotions can make a huge difference to your monthly bill. Check on your bill to see what promotions are active and

Questions

 • U-verse TV Account

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Troubleshooting your iPhone X

If you ever do run into any problems with your iPhone X, it usually can be fixed by 3 main troubleshooting steps. Force Close the Application On iPhone X, swipe up from the bottom edge and pause to show the App Switcher. Long press on an app, then swipe up on the app to close or tap the re

Questions

 • Apple

11K

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App Purchases - Things To Know From AT&T

Were you surprised by an app purchase? Did your 3 year old get a hold of your phone? It has happened to people I know and an issue I see on the forums. Check out the information below to learn about app purchases and information on how to manage them.    Type of App Purchases and How To

Questions

 • Account Features

9K

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Death In The Family - How To Cancel An Account

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

Questions

 • U-verse TV Account

51.5K

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How to Change your Billing Address using the myAT&T app

Check out more features on myAT&T.   How to Change your Billing Address Login and select “Go to billing & payments”. Scroll and select “Change billing & payment options”. Select “Update billing information”. Input the appropriate information and select “Save”.

Questions

 • U-verse TV Account

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AT&T Slow Wi-Fi - Fixes & Things to Know

First, let's try some fast fixes to speed up your Wi-Fi. Reset the modem Move electronics away from the modem Turn off devices not in use If the above does not work, try the following: Optimize your settings Sign in to Smart Home Manager Once signed in, scroll to the "Let's Scan for Better Wi-Fi"

Questions

 • AT&T Internet Features

132.4K

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Ways to pay your AT&T Wireless Bill, Change Your Payment Method, Or Make Payment Arrangements

There may ways and options to pay your AT&T bill: Pay with your bank account Debit/ credit card BitPay - New! Set up payment arrangements Late payments  And more!  Ways to pay online Don't remember your sign in? No Problem. Pay today. All you need is you

Questions

 • Wireless Account

61.5K

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Traveling? Need Access To Wi-Fi? There Is An App For That!

Traveling? Wondering where you can connect to Wi-Fi? With one of our qualifying international packages, the wondering game is over. Download the Global Wi-Fi app now. Download The App Now! App Store Google Play Store   How To Connect & Find Participating Wi-Fi Hotspots Open th

Questions

 • Network Coverage

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How use AT&T Smart Home Manager to Imrpove Your Wi-Fi & More - Solutions from the AT&T Community

Learn how to improve your Wi-Fi Experience with our easy-to-use tool Smart Home Manager is a great, easy-to-use tool that will allow you to Imrpove the Wi-Fi Signal, Change Your Wi-Fi Name & Password, and alot more! How to get Smart Home Manager Download it from the app store Use your AT&a

Questions

 • AT&T Internet Equipment

80.9K

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AT&T U-verse app not working - Help and Solutions

Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app?  Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W

Questions

 • Watching U-verse TV

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Mobile Voicemail Help & Troubleshooting: AT&T Forum Solutions

Learn how to setup your voicemail and how to fix basic issues AT&T voicemail takes the answering machine to the next level. Get voice messages when you are not available to answer your phone and check the messages easily when you do have some free time. Learn everything you need to know about

Questions

 • Account Features

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Device Not Connecting to the Internet? - AT&T Forums Fix

All device connecting but one? We have solutions!   If one device is not connecting to the internet but others are, we have some solutions for you. Sometimes it's as easy as 1,2,3: Clear cache and cookies Restart the device Restart the modem/router If that does not work, make su

Questions

 • AT&T Internet Equipment

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Connecting Media Devices

Media Devices Make sure you have your WiFi information. If you do not have it, you can find it here.   Amazon Fire TV/Stick Connecting your Amazon Fire TV/Stick   AppleTV Connecting your AppleTV   Chromecast Chromecast ver1 Chromecast ver2   Roku Roku 3 Ro

Questions

 • AT&T Internet Equipment

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Troubleshooting your Digital Home Phone Service

Check that all cords and wires are secure and damage-free. If you have more than one telephone in the home, try another handset to see if you get a dial tone. Restart your Wi-Fi gateway by removing the power cord for ten seconds, and then plug it back. Plug your phone directly into the back of

Questions

 • AT&T Phone Features

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The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

Questions

 • Apple

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Manage voicemail features – Digital Home Phone

   Learn how to manage features of Voicemail. Some can be managed from your phone or from your online myAT&T account.     Feature Description How To Create Multiple Voicemail Boxes Create up to eight additional subaccount voicemail

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 • AT&T Phone Features

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