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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

117

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How do I get the discount on my current phone plan for being a Docter?

I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link

Questions

218

1

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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

206

3

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Credit Reference Letter

O- I started an online chat today because of a failed understanding when I called customer service the first time. I’m in the the process of buying a house and my mortgage company needs a reference letter for my payment history. During the online chat, I waited at least 30 minutes until I got connec

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2.2K

1

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iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

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82

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Does ATT offer any senior discount plans for senior landline in nursing home room

Does ATT offer any senior discount plans for landline in nursing home room vs paying $70+/mo for a local only plan? When I called ATT the foreign sounding agent was of no help with this question. Thx

Questions

604

1

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No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

Questions

394

4

0

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Using Prepaid Account Balance as Payment

I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d

Questions

171

1

0

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Promotion not being applied to my bill

I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone

Questions

513

6

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Text to 24444444

I don't have tje message to forward to 7726. The message isn't in my messages app at all, or could have been deleted. I saw it on my usage summary only So I've nothing to send to you. What is 24444444?

Questions

126

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Questions

71

2

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WiFi Extender Service

How do I cancel my Wifi Extender service??

Questions

146

1

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WHY CONTINUE CHARGING ME!

I understand I have to pay the monthly charge for the device I signed the 30 month installment loan for HOWEVER I was told several times by your employees that I would not be charged the $50 a month to have service on the device i suspended service for a year ago! And yet here we are a year later an

Questions

318

6

0

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Access for iPhone 4G w/ VVM - Looking for Better Understanding

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

Questions

120

4

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I'm being billed the wrong amount, 35 cents a minute. I'm grandfathered in at 10 cents a minute for both of my prepaid phones.

I'm a very long term ATT Prepaid client, probably more than 40 years. I have 2 phones and they both have been on the 10 Cents a minute plan since it was first offered many years ago. On 9/30/22, ATT eliminated my long standing balance of $600 + ($300+ on each phone) which accrued when I had to buy

Questions

241

3

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

Questions

403

8

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Unlocking device problem

I wanted to unlock my iphone I tried to use https://www.att.com/deviceunlock/unlockstep1 This website but when I filled every blank the system said I have a bill that is not paid yet. But I am really sure that I paid all of them. I bought this phone but I can't use it in my country I am a student I

Questions

201

3

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will payment agreement still be met if i payed the payment on the regular payment section

i have a payment agreement for 2 split payments and i accidently payed the first payment on the regular payment screen instead of the payment agreement section. will my payment still show that i kept the agreement since i payed it on the date agreed on and the amount for the first payment agreed upo

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575

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I received a notice in the mail today, stating I owed AT&T, but I never had service

Hello- I received a notice in the mail today, stating I owed AT&T now, AFNI collections 1405.14$? I have never had an account with AT&T..... What do you propose I do? I am sure it is a scam- but I don’t want to give out personal information to scam artists to prove that I never had an accoun

Questions

2.6K

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Why didn't autopay give me a discount on my prepaid phone bill?

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

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438

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