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uverse

how can i pay make payment arrangements for att u-verse collection from 2018?

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71

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macOS Big Sur Issues with AT&T Internet Security Suite - Need McAfee Version 4.10

This is a problem that AT&T should address immediately. Updating macOS to the newly released Big Sur has rendered AT&T Internet Security Suite incompatible. The main issue is that AT&T is not offering version 4.10 which is available and that McAfee states as the fixed/compatible secur

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384

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Inbound email being rejected

I have email user who is having trouble sending me email, half of them are being rejected. I have his email address in my contact list.  It appears that the AT&T email servers are flagging it as span or bad links.  How do I resolve?    ----- The following addresses had pe

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10

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Can’t login and out of state

I forget my user id, my password and zip code. Right now I am out of state, I need to open the international service so that I can receive phone call and text message.

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121

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ATT Promotional Card - Apply towards Wireless or Home Billing

For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you

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675

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Transfer phone Pin number

How do I transfer a phone number on an ATT prepaid account to another carrier? It appears impossible to get a transfer pin number. I cant get anyone on the phone to help, the in-store people tell me they can't help, I have to call and the directions online don't work for ATT prepaid accounts.

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158

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Why do I need a Voicemail password

Why is my voicemail suddenly asking for a password? I don't have one and never needed one, but it's suddenly asking me for a non-existent password.

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106

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I cant find away to put the AT&T carrier billing back on Google play store

Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp

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64

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Can’t view my information. Website says “were working on your current bill”

For several days when I try to check my bill details it changes what I can see for the 5/19-6/18 period. At first I could only see calls that were made. Now there is no information and it says “it looks like you didn’t have any during this period” and also “we’re working on your bill. Please check b

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141

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

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45

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How do I cancel my DSL Internet service online

I’ve tried calling the customer service number during business hours and continue to receive a message that they are closed. I need to cancel my DSL Internet service...am I able to do that online or do I have to speak with an agent (when they’re back to work and answering calls)?

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238

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Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

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592

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AT&T Prepaid PTT Support?

I have been an att customer for a while and love the prepaid service.  But I have several phones with 4GLTE network with PTT and would like to utilize this function. Is it possible to use PTT on my prepaid account?

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196

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Need a simple landline

I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you.  Is there a way to sign up online?  Cell service is terrible where I live and whenever I reached you by phone, the call dropped within

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84

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

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536

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Some channels not showing up.

Why some of our uverse channels not showing up? It's just a black screen with no explanation. 

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104

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Land Line reimbursement for Independent Telco

How do I get reimbursed for local/LD telephone service in an Independent telco area

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58

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I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

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117

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Can someone please help me? Call history, I need to find outgoing calls made on November 8 ,9,10 from my parents ATT cell phone

After a 15 minute wait and talking to a person with a heavy accent in India who was no help at all, and i got cut off i am an desperate need of help. As i stated in the title i need to find my outgoing calls for November 8 ,9,10 from my iPhone. The ATT website is a disaster to navigate i tired usi

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223

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I'm missing my $200 reward

I was supposed to receive $200 in rewards and have only received $100,.. the Reward Center says I've redeemed 1 cats of 2, where is the other reward card?

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134

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