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ATT email/currently

email messages are showing up in "way too small to read" typeface. Both the list of messages and the messages themselves. My gmail account works normally as do every other app on my internet link... it's ONLY ATT email!  I have a Bellsouth.net internet email address. Any ideas?????? &n

Questions

 • Troubleshoot

61

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Closed

MONITORING

If I choose to delete the monitoring, do I still have access to view my cameras on my phone and pad?

Questions

 • Troubleshoot

75

4

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Closed

Key Fob

Why are the key fob's for your digital life system no longer supported?

Questions

 • Learn

203

11

0

Accepted Solution

Door lock issues

I replaced the batteries on my door, but the buttons are still not working. Is there a way to reset it?

Questions

 • Troubleshoot

47

6

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Official Solution

Digital Life doesn't work with Apple Watch

The Digital Life app does not work on the Apple Watch. I can login and see the status etc, but when trying to change the state of the alarm, there are no choices. All that appears is a lock symbol and in very small letters "Select alarm State". At one time, I was able to see live video on the camer

Questions

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88

3

0

iOS/ZTE Tablet App Updates Coming at All?

Hello just seeing when there will be an update to the Digital Life app for iOS? My Digital Life app for the Apple Watch stopped working over a year plus ago and it’s been almost a year and a half since the last iOS device update. Current version of Digital Life now crashes and times out a ton

Questions

 • Troubleshoot

52

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ZTE not connecting even after hard reset

I am still getting a login error asking me to forget password. I can log into my account on the computer with my info, why not the touchscreen?

Questions

 • Troubleshoot

25

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3G network

I believe the DLC for Digital Life runs on a 3G network. What happens when att shuts down the network in February 2022? Do I need a new DLC?

Questions

 • Learn

142

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0

Door lock alarm

My door lock alarm went off for unknown reason. It turned off after I used the app to unlock and lock the door lock. Why is the door lock alarm going off?

Questions

 • Troubleshoot

43

1

0

Accepted Solution

Official Solution

Selling House With Digital Life

I am selling my house with Digital Life and canceling the service. 1. Should I unplug the Controller and Chime Sensors? 2. Will the keyless entry for the front door work after the WiFi is shut off? If it does not work, how would I or the new owner be able to lock the door from the outside if there i

Questions

 • Learn

139

3

0

I need to change the access to my front door lock.

I can't find the online access to make changes to the accounts that have access. I talked to someone a couple of days ago and they told me to type something and I got access. I saved the link as a bookmark, but it doesn't open where it was the other day. Can someone send me the link? Mary Morrisse

Questions

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33

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cancel digital life service

cancel digital life service

Questions

 • Troubleshoot

129

3

0

adding cameras and door locks to an existing system

I have an outdoor camera, identical to the one AT&T installed. I would like to install it myself.  How do I get Digital Life to recognize it? Similarly, I would like to add one or two more digital door locks myself.  Are there certain brands that I must purchase to tie into AT&

Questions

 • Learn

68

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0

Need my Digital Life system connected!

I need help! I bought a house from an AT&T employee with Digital life Equipment (a ton of it!!), but I didn’t know I had to get the previous owner to transfer the billing to me. Now, I don’t have access to the app. Is there nothing I can do short of buying a whole new system? If I have to buy a

Questions

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62

3

0

Cancel Service

We would like to cancel service. We are no longer in need.

Questions

 • Learn

57

2

0

What happened to the digital life action on Google Home

The following link provides instructions on how to integrate digital life with Google Home. However, when I search for the "Digital Life Action" as described in the FAQ below, it does not appear to exist. What happened? Is there a different way to do it? Is it even possible? https://ourlivingroom.at

Questions

 • Troubleshoot

207

3

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Battery replacement

How and where do I get a DCL battery replacement for my security system

Questions

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59

1

0

No notice for digging up front yard

We saw bright red caution flags in our front side yard one fine day. Few days later, crew shows up to dig the area. They then leave the site by placing a wooden plank on dug up space and orange caution cones. It’s been more than 2 weeks and no one has come by to clean this up. The plank and cones ha

Questions

 • Troubleshoot

41

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Yale door lock

How do I add a guest pin to door lock?

Questions

 • Learn

165

1

0

Closed

Digital Life Network Connection

I have a new wireless network and password. How do I update my settings on the Digital Life app?  I tried on-line chat but it keeps telling me my session has expired.

Questions

 • Troubleshoot

39

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0

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