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Prepaid

I paid my prepaid account today and it is still not letting me place calls or texts or has data.

Questions

 • Account & Usage

76

3

0

Accepted Solution

Official Solution

Hi I submit a request AT&T device unlock

Hi I submit a request AT&T device unlock But i cant confrm this now how can i denid this and aply again

Questions

 • More AT&T PREPAID Discussions

65

1

0

Unpaid balance

I am on a prepaid plan of $30 a month. Where did the $115 balance come from?

Questions

 • More AT&T PREPAID Discussions

69

6

0

Unlock esim on iPhone 11 Pro Max

my iPhone 11 Pro Max (NWGJ2LL/A) can't connect esim. when installing, I get a message that my device is blocked by the operator.  while all physical sim work. I've tested esim with different operators but none work.  I read on the forums that the operator should help in this matter. &

Questions

 • Account & Usage

55

6

0

Accepted Solution

Official Solution

Hotspot Add On

Hi - i got a message about getting a free 5g of mobile hotspot added to my account for being a customer. I cannot get my phone to pop up the mobile hotspot. It keeps telling me i need to contact AT&T. I checked my account and the 5g of data for the hotspot is for sure there.

Questions

 • Plans & Features

81

5

0

Accepted Solution

Official Solution

My prepaid phone

I'm trying to activate the prepaid phone

Questions

 • More AT&T PREPAID Discussions

26

1

0

Accepted Solution

Official Solution

What are pay per use costs in Mexico

What are prepaid rates

Questions

 • Account & Usage

18

1

0

ATT Prepaid on Iphone 14

I just bought the iPhone 14, but I couldn't transfer my number over from my old iPhone with the physical sim. The error message that showed up was this: "There was a problem with the eSIM transfer request from your Apple Device." How should I troubleshoot this issue and get an eSim to my iPhone 1

Questions

 • Phones, Tablets & Devices

113

1

0

Accepted Solution

Official Solution

Activate prepaid

Just wondering how long does it take once my prepaid plan is activated for my phone to work. Also, how do I activate. Do I have to call or simply insert the SIM card

Questions

 • More AT&T PREPAID Discussions

443

4

Ipad Mini4 Invalid Access (USIM9991)

I'm trying to add data to my IpadMini 4 account, but get stuck with this absolutely useless message:Invalid Access. Please close the page and reopen View Account (USIM9991). What the $*&#??? am I supposed to do with this, AT&T?  At least a tiny amount of useful debugging information

Questions

 • Phones, Tablets & Devices

38

4

0

What's the Story on iPhone 14 eSim Activation for Prepaid Plans?

Got my iPhone 14 today. The eSim wouldn't activate. Called Customer Support, they said go to an ATT store. I went to a store, they couldn't activate it. They said eSim activation is hit or miss with new iPhones. They said try later. What's the story? Does anyone have a status?

Questions

 • Phones, Tablets & Devices

134

1

0

Failed Prepaid Card Activation with T-mobile number

I purchased the $300 12-month student plan. But after receiving the SIM from the mail and after inserting it into my phone, I couldn't activate my account since it is "suspended" or "inactive". However the SIM card is already activated. But for your information, I am a new att customer, I am transfe

Questions

 • Account & Usage

30

2

0

Closed

Change User ID

I have a prepaid account I need to change my user I d   [Edited for privacy - This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

Questions

 • More AT&T PREPAID Discussions

190

5

0

Accepted Solution

Official Solution

i submit a request to unlok my at&t devic

i submit a request to unlock my at&t device but i dont have receive any confirmation mail i again apply but system says in process [EDITED per Community Guidelines]  

Questions

 • More AT&T PREPAID Discussions

62

1

0

Accepted Solution

Official Solution

Living in Canada

I live in Canada and have an AT&T plan. Can I stay in Canada indefinitely with this plan or is there a set amount of time before needing to return to the USA?

Questions

 • Plans & Features

28

1

0

Prepaid activation blocked by retailer. Phone was purchase from target.com

I bought a moto g power 2022 and activated it and now days later its does not have service and when a call is attempted I get a recording that says to contact the retailer to finalize activation and target was no help they keep telling me i have to go into a store to finalize the activation and i kn

Questions

 • Plans & Features

29

1

0

Brand New Phone won't hold a charge.

I just switched to AT&T prepaid day before yesterday. Due to service and the discount for Instacart Shoppers.. I use my phone for work so I need it to hold a charge, have good service, and not cost a fortune. I purchased the AT&T Calypso model U318AA and let it charge for about 18 hours befo

Questions

 • Phones, Tablets & Devices

123

4

0

Accepted Solution

Official Solution

how long it takes to get esim prepaid

I have not yet received an esim after placing order. when can i expect to recive an esim

Questions

 • Account & Usage

46

1

0

Can a foreigner buy AT&T prepaid sim card to use with his/her mobile phone and any shop in JFK International airport

We are traveling to NY USA. However, we would like to know whether we can buy AT&T prepaid sim card to use internet during our trip. Can AT&T prepaid sim be used with our Samsung Note 10? As we will fly to JFK Intl airport, can we find any shop at the airport?

Questions

 • More AT&T PREPAID Discussions

20

1

0

Accepted Solution

Official Solution

To get my number released and my account number for a pre paid account

Need to get a account number for a pre paid number and a pin to release my number

Questions

 • Account & Usage

25

1

0

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