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Porting my phone number to Ooma

Will I lose either internet access or phone service when my telephone number has been ported?

Questions

 • Landline Phone Plans

40

2

0

5 months been trying to get Remote Access to CF PIN working

Ordered Remote Access to Call Forwarding in February Order No C449324, first PIN did not work. Called numerous times, explaining many many times over, what the problem was.  R745092, KA6130. I've posted on here, the agent could not figure out how to pull my my home phone account on the chat

Questions

 • Landline Phone Troubleshooting

15

0

0

PIN for Remote Access to Call Fowarding

My PIN xxxx does not work when I call 1-580-795-1000 and use my home number. Previous attempts to get a working PIN R745092, KA6130, R756575. I have even written a letter to ATT Corporate office. I am tired of calling, waiting on hold, being asked generic questions, with no resolution. Anybody with

Questions

 • Landline Phone Features

53

15

0

Why isn't my combined bill available on the webportal anymore?

My combined bill (wireline + wireless) is no longer visible on att.com and has not been since May. I have spent hours on the phone trying to get a copy but no one knows why its not there nor how to get the bill. I have talked to customer care, IMS, digital support, tech support and others but have n

Questions

 • AT&T Phone Account

31

2

0

Using Fastpay

I have used the fastpay service a number of times in order to pay my mother's landline bill and never had an issue before. As I've done many times before, I entered her 10 digit home phone number and 5 digit zip code to login and I repeatedly get this error all of the sudden... "We couldn’t find

Questions

 • Landline Phone Troubleshooting

27

1

0

Accepted Solution

Official Solution

Closed

Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

Questions

 • AT&T Phone Account

335

5

0

remove old line from pole to house

We need the old phone line from the pole to the house removed. We have not used a landline for many years and the line is a nussiance. Please remove.

Questions

 • Landline Phone Troubleshooting

30

1

0

Accepted Solution

Official Solution

Someone to replace the Southern Bell sign in my yard

There is an old dilapidated destroyed metal Southern Bell sign in my yard that warns that there is a cable there and not to dig unless call the 811 number. It has been hit by several cars and is faded. Who can I reach to have this replaced?

Questions

 • Landline Phone Features

72

1

0

Closed

Why my refund debit card doesnt work at all.

Just got the ATT refund debit card after cancelling service. I cant get the card activated by phone or by web . Using the number or URL provided. Now what do i do?

Questions

 • AT&T Phone Account

117

3

0

Waiting for refund but AT&T has an error on their end.

I'm not going to waste time and provide as detailed a description as I just typed for an hour and vanished because the site stated it had a "hiccup" when I tried to post earlier! Here is the gist of it:  My account is supposedly delinquent at approximately $400.  I was actually supposed t

Questions

 • Landline Phone Plans

47

10

0

Accepted Solution

Official Solution

Where do I replace the ATT ML17929 Directory Card?

I received 2 directory replacement cards for my ML17929 2 Line Speaker phone, and was wondering where I can order the replacement cards in case I ran out of them, since I usually replace them daily.

Questions

 • AT&T Phone Equipment

172

13

To get clear voice from caller

How do you channel to get clear voice from caller?

Questions

 • AT&T Phone Features

89

5

0

Landline phone

My landline has been out of service for 3 days! Every time I call I am put on hold! Yesterday, I called 4 times with no resolution. 1st call.  50 min wait  2nd call. 60 min 3rd call 35min 4th call 45min i got tired of waiting on 4th call so I hung up.

Questions

 • Landline Phone Troubleshooting

46

1

0

Repair maintenance

How do I know if I have repair maintenance?

Questions

 • Landline Phone Plans

39

3

0

Accepted Solution

Official Solution

Closed

AT&T landline phone refuses calls from my T-Mobile cellular phone

Recently got our AT&T home landline phone service connected; however, my husband and I can not call our home phone with our T-Mobile cell phone.  It's almost like both cell phone numbers are blocked but do not show up as being blocked.  Neither AT&T nor T-Mobile has been able to fix this problem so

Questions

 • AT&T Phone Equipment

1.4K

9

0

Answering machine recorded messages all garbled and hard to understand

Hey..... looking for assistance with my AT&T base with answering machine. When someone leaves a message, it's very difficult to understand.  I don't want to replace the unit because I also have 3 matching phones in various parts of the house and garage.  If I have to replace the base

Questions

 • AT&T Phone Equipment

27

2

0

Sometimes Dial Tone, Sometimes Not

My landline home phone keeps losing the dial tone. Days later, it would come back, then after a day or two, lose it again. This happens over and over. I tried the troubleshooting steps (plug phone into the outside box for dial tone, check for electronic device interference), but no luck. When there

Questions

 • Landline Phone Troubleshooting

25

1

0

Att line down

My phone line is down - 1292 farmdale ave Louisville ky 40213 / been down for a week / called customer service twice / on phone more than an hour / no response no repair

Questions

 • Landline Phone Plans

29

1

0

Accepted Solution

Official Solution

add land line to my existing accounts online

I have spend over 9, yes 9, hours on the phone with ATT land line "customer support" (which doesn't seem to exist). I already have an online ID with my Direct TV account on it.  I have tried 74 times to add my new home phone number to my online account.  When I type in my phone number and

Questions

 • Landline Phone Troubleshooting

381

9

call blocking feature

How can I block repeat scam calls from same phone number?

Questions

 • Landline Phone Features

32

1

0

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