AT&T hotspots are blocking portal.austinisd.org ( https://austinisd.us001-rapididentity.com/ui/dashboard ) We've checked the AISD firewalls and this appears to be an AT&T hotspot issue We get the error message:   "The connection for this site is not secureaustinisd.us001-rapididentity.

had to return a gateway........ They keep texting me that it's not been received.      Tracking shows it was received by them 10 days ago.      I keep calling the number & having to leave message or for them to return call  & now for 2 days no one has call

Hello, I suspect someone else was able to log in to my sbcglobal.net email. I've since changed my passwords and my email is working fine now. However, I've been trying to find the login activity so I can verify if someone else actually did access my email. But I cannot find in any option in the web

Live streaming keeps buffering making shows unwatchable. Why does it do that and how can I stop it?

Tried posting this yesterday, but couldn't get it to go through, after enough tries I finally got it to post today. After having the setup for over a year now with no major issues. 2 days ago the system effectively went belly up. Started with losing the ability to maintain a teams call, then my com

When I signed up for ATT Fiber, I was promised $200 ATT Reward cards, I have not recieved them. How do I get them?

When I signed up for AT&T Fiber, I was told by the person helping me that I would get a couple of bonus items. One of those was a smart home bundle from Amazon. After 30 days of service I had not received the email I was told I would, which included a link for the Amazon bundle, so I contacted c

I need to change the default router IP address and the DHCP pool to be something different than 192.168.1.x due to a conflict with work networks. I have the BGW210-700 router and there is a clear menu option where you can change the IP and DHCP to a different address.  However, when I select a

Looking for a way to get unused SBC Ameritech box and wires removed from my house. Had my power line buried underground but the utility left the old unused ameritech gear in place. Is there a number to call to get this stuff removed safely?

The local utility, SDG&E has move above-ground powerlines underground, and has just removed the above ground wires. The local cable provider has also relocated their lines underground. The poles are scheduled to be take down by December 2023. The only active above ground wires are now from AT&am

Att has dug up my yard without any notice or permission. I keep my yard looking like a putting green (former lawn service owner and greens keeper). I cut it every day during Summer at 0.35 inches and now I won't even be able to get my mower over the mounds of dirt they left behind without finding so

I missed autopay this morning because of a lack of available credit. So, I changed the autopay card today. 1. When will the date of autopay run again? 2. If there is no additional autopay run, the $5 discount benefit will disappear?

I am trying to transfer my primary user access to the secondary user. I have looked everywhere and unsure how to do it

I was wondering if i could switch to xfinity internet after i've paid my at&t bill? I'm just worried it'll affect my credit for whatever reason.

How to know when AT&T fiber optic is available at my address?? How is the decision to upgrade a community done? AT&T lines were installed to my house when our street's over head lines were put underground with talk of fiber optic being used. That was 10 years ago and still not fiber.

For few years I've had perfect service, no reason to ever call AT&T but over the last several months I've had this terrible latency/download issues that will typically occur a couple to a few times a month and basically last an entire day. When this occurs it affects all devices and isn't to any

At&t upgraded my internet speed without my consent then tried to tell me that I initiated it. Anyone had this happen?  What can I do to complain or report fraud?

I've been checking periodically as to when Fiber Internet will be available in my area and its been over two years now, still with no availability. At my last address I had Fiber and it was the greatest internet I ever had. You guys tell the truth and deliver a solid product. I have been getting abs

Can't open Smart Home Manager anymore. Keeps shutting down when I try to open it saying there is a bug and it will open when the bug is fixed.  Tried deleting and reinstall and same results. 

@ATTHelp fiber installation in my neighborhood hit my sewage line a few weeks back, and is causing backups now. I've had to have it snaked twice, and this time, they ran a camera. Obviously it was hit as there is gravel inside the pipe and clearly busted pipe right in the pathway of the work. I trie