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Max log in problems

Trouble logging in to Max. Trying to connect through provider (AT&T) but ending up on a “something’s gone wrong” page.

Questions

53

4

0

Closed

Cutting DirecTV

Permanently dropping DirecTV on 4-25-24. Starting 7-day Youtube TV trial period 4-11-24 & subscribing immediately after trial without interruption. If I add my favorite weekly series programs to YouTube TV during the trial period, will they be retained with subscription? Which remote is best to

Questions

63

1

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I called AT&T support, but promised equipment never arrived.

I called the AT&T help line and requested U-verse support. I told the agent that one of my U-verse remotes had quite a few buttons that had become unresponsive. The agent offered to send me a replacement, but it never arrived, and I never received any email or other confirmation that it would be

Questions

100

5

0

New U-Verse Android App

The new U-Verse app is TERRIBLE. To set a program to record, it tells you to go to the guide. But half the channels are missing from the guide. What are we supposed to do?

Questions

71

2

0

Accepted Solution

Official Solution

BEE SWARM in ATT Box in yard

Hi, I tried to call customer service but was given an agent whose first language was not English. He did not know what a bee was and eventually told me the only thing to do is call 911 which obviously is not the right answer. Anyway, could someone please reach out to me to get the bee swarm removed

Questions

208

12

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Accepted Solution

Sound

I was having sound issues with u-verse remote. I have sound now, but when I push volume on remote control, I have a horn on the upper right corner of tv  screen.  How do I get rid of it and go back to the volume line at the bottom of the screen? Thanks

Questions

48

1

0

Accepted Solution

Official Solution

Closed

Cannot Log In to U-verse App

I cannot log in to U-verse app on my iPad and iPhone. When I tried to log in to U-verse app on Friday, a message saying "Use your correct member ID (email address)" showed up even though I typed both the correct E-mail address and the password.  I even changed the password on myAT&T accoun

Questions

13.5K

121

cancelling service

How do you know when you can cancel your tv service without having to pay the huge fees?

Questions

50

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Cancelling uverse tv

If you cancel your uverse tv can you keep your att internet?

Questions

64

2

0

New Channel -- 168/1168 Merit

I see a new channel. It's on U-Verse U-200 and up. 168 - Merit 1168 - Merit HD

Questions

253

6

0

Lost Access to Max without Account Changes

After the HBO max migration to MAX, I lost access to my Max subscription. I have/had At&T Unlimited Elite, which had Max included, but after the migration, it became difficult to sign in and particularly after it required a direct login (rather than provider login), I lost almost all access. N

Questions

117

2

0

Uverse app does not accept my username and password

The uverse streaming app was updated but now it does not accept my username and password

Questions

69

4

0

SWITCHING DIRECTV TO U-VERSE TV FOR RETIREE

I am an AT&T retiree and currently have DirecTV. I am interested in changing to U-Verse TV. Who do I contact?

Questions

63

1

0

Closed

AT&T passcodes and Direct TV

I was a direct tv customer and i learned that my data has been breached. However you dont have my current address to send a letter via mail and provide complimentary identity theft and credit monitoring services.

Questions

85

1

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Uverse Fiber Optic TV freeze ups

After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute o

Questions

89

5

0

DVR not scheduling my programs.

I had the old silver box for several years and up until a few weeks ago my programs on the DVR would show about 14 days of recordings under my recordings. It finally just froze up and I called I contacted AT&T and was sent a new Arris HD DVR VIP2262 V2 box. I got the box changed out but still ha

Questions

222

26

PEG channel/Channel 99

Good afternoon, I work for a municipality in North Alabama, and we are having trouble locating the current PEG channel standards/specifications. Our current media encoder is needing to be replaced, and we are looking to replace it with a new media encoder that is still compatible with our current C

Questions

53

0

0

Delete recordings on new app

I?ve always been able to just swipe the show and delete it if I stream the show somewhere else and want to get it off my list. With the new app I cannot figure out a way to do that.

Questions

72

4

0

Accepted Solution

For over three years: U-Verse Movies on Demand freeze and glitch.

Basically, I call up the HELP line, and reboot everything and sometimes it works and sometimes it does not work. Does AT&T offer something more reliable than U-Verse to watch movies on demand? The DVR is no longer used for recordings - I shut down this service long ago. Fiber is coming to my ho

Questions

122

11

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New Uverse Android App Black Screen

So a new app downloaded for my Android Tablet, Android 13, and I get the program sound but nothing but a black picture. Help!!

Questions

52

9

0

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