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I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
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I need a call log for 8/2020 the representative says I can get one from a corporate store but the one I called says no. I need this log for court how would I get it?
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I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d
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I am traveling to Mexico in a couple of weeks and just want to be sure I can use my Prepaid Unlimited Plus plan while I’m there. Do I need to to purchase an International add-on? Thanks in advance - Matt
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Will a pre-paid data plan work in Puerto Rico (after the sale to Liberty)?
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My att prepaid phone went swimming and got toasted. So I bought a new phone and switched over the sim card. Unfortunately, I lost my contact list, call log, text messages and other important information to my old phone. There must be some way that I can retrieve the call log since my number is the
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When roaming internationally on ATT Wi-fi Calling, will I be charged for incoming calls? As of right now, I am traveling to Republic of Ireland on an AT&T Prepaid Elite Unlimited plan. I have put my phone in airplane mode since I haven't purchased any international day passes. My cell phone ca
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Account & Usage
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I'm traveling outside the country for 6 months and I want to discontinue ATT wireless. How do I keep the number so I can activate the same number after I return back?
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Is the $2 daily prepaid plan still available from ATT? need it for emergency only for my 95 yr old mother
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I have an LG K10 and LG K20 -- both are "stuck" on Android Version 7.0 -- can I upgrade these phones? (I need Version 10 or higher) or are these phones too old, and that is why I can't get any new update?
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Phone & Device Upgrades
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Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them
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Phone & Device Upgrades
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I received a fearful e-mail a couple of days ago saying that my NOKIA LUMIA 1020 phones would not be compatible once 3G went away, which according to the e-mail will be "soon." First, it looks like 3G going way is over a year away; is that not true? Is it really true that the NOKIA Lumia 1020 wo
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Phone & Device Upgrades
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I recently got the note 10 5g Saturday. And upon seeing that I have to be able to use micro SD cards for work and all. The 10 does not support the sd cards and the 10 + does. So how do I go about switching phones out? I would like to do so inside a store where it could be a right then n over deal..
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Phone & Device Upgrades
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I have a note 10 plus with android 9 I have read that att have been pushing android 10 update My friends have it but every time I run check update I get nothing, up to date
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Phone & Device Upgrades
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If I pay off the balance of my current installment Agreement with AT&T for my current phone, can I bring a different unlocked phone to my account to replace my current phone and keep A) My same plan: and B) My same phone number?I understand there is a $30 activation fee.
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Phone & Device Upgrades
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I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th
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My iPhones back glass is cracked. The place I wanted to go will repair it but it won’t have the apple logo on it. Wondering if when I turn it in for an upgrade if I will get the full trade in value for it?
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I went to staples to trade in the phone and today I received it back I turned the device into staples about two weeks ago and the returned it ? In the same packaging I received to use to trade device in I’m confused on what should I do with it now??
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I travel to the US twice a year and need to keep a constant phone number so friends know it's me calling them. (Quite a few of my friends quite rightly won't answer calls from numbers they dont recognise.)I was recomended to use a Go-phone account. Last November I started the Go-phone account, topp
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Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current
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