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Uverse Internet Nightmare

Hello AT&T Forum Community, I have been dealing with a major issue the past few months and would like to share my story. I have been a happy AT&T Uverse customer since 2012, having internet and TV at 3 different residences with no issues. My experience at my current residence has been a nightmare. I

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call protect

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

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New Development Services

I am looking for info on setting up AT&T Fiber optic services on a new development in St. Louis. MO.

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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AT&T Arris TV STB

Mine broke so I had to wait a day for it to be shipped (I work from home), installed it myself and constantly have to unplug, reset, etc. for about 5 hours for it to work.I'm now being asked to return or I will be fined. If you haven't been paying attention there is a pandemic and will return at my

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24 hour and counting ATT uverse internet and TV outage in Los Angles area

I'm in Culvers City (Los Angeles) and have had no internet or TV for the last day. Definitely a remote network issue as all the model lights look happy. Called twice and got the generic "known issue, we're working on it". Anyone else having issues?

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WiFi receiver unable to connect to WAP.

Have gateway & WAP from AT&T. Gateway working cause receiver connected to it directly is working fine. However, the WiFi receiver lost connection to WAP & is no longer able to reconnect. Have followed on-screen directions from AT&T to reboot WAP & then reboot receiver but always

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132

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Unlimited Everything Under 1 Plan?

I am currently a Boost Mobile customer, with no contract to tie me down, paying $50 a month for unlimited talk, text, and internet. And my internet provider is ATT and we are paying $50 a month for internet. So NOW we are thinking of getting cable TV, so does ATT have a plan, where it's TV, mobile p

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Uverse TV listings - new TV listings favorites?

Last week the Uverse TV listings page changed from the Uverse/Yahoo TV listings page to the Uverse.com TV listings page when signing in for the Web Remote Access: http://uverse.com/uv/guide Now there is no way to set up a favorites list on the TV listings page. The only thing I can find on this new

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U-Verse TV has been pixellating out and freezing: due to solar storm from sun ?

Good Day, my Uverse TV programs have been pixellating and freezing up for the last couple of weeks. I just powered off and re-powered my home router device and the set-top box and it is working normally, but I tried that about 6 days ago and the behaviour came back yesterday. Could something like

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176

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Cant log on to HBO Max through TV

I have tried multiple times to log on to HBO Max through my tv. I have a Firestick.  I can log in on the computer and through the phone app with my AT&T account, but not the TV.  Can anyone help?

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AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!!

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!! I have been a ADSL customer for nearly 30-years at one address. I have filed "FORMAL COMPLAINTS" to the FCC and ATT has gotten away with charging us for one product (50megs downloa

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Complaint about deceptive practices

AT&T,   I've been misled about your services and your pricing by several of your employees. Here's the history- door to door sales person came to my house selling AT&T internet and AT&T TV. I inquired on the following items which I'll lay out in terms of what I asked versus what happened: What I ask

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Looking for folks to join in a (Edited per community guidelines)

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

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can i sign into hbomax free thru hotel(Sonesta Select-Boston/Danvers, ma loc) has free hbo thru direct tv-HOWEVER-their ISP is thru verizon

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

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Going on 6 days of no service

Internet and TV have been down for 6 days now. No estimate on return to service and I haven't seen any crews in my area.  Anyone have any luck getting someone local to provide an update? 

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FoxSports GO Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

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HBO Go and HBO Max through ATT TV w/ ATT Unlimited Elite Wireless plan

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

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330

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Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE (Edited per community guidelines)?!?!?!?! SINCERELY, GREG D. 

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Proposed (Edited per community guidelines) for Watch TV Removal

Hello friends.  I was wondering if anyone else was displeased with ATT's decision to shut off Watch TV. I spoke with customer support many times, and they essentially said "Well it was free so you shouldn't be too unhappy, btw you should think about starting direct tv service at $69.99 a month

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