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My grandmother recently bought a new phone (Samsung galaxy A03) and it was part of a deal, the phone and a $40 card bundle, she didn't know where on the receipt her card pin was and was putting in different numbers on the receipt, I guess she did it too many times cause now it says the service is te
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Account & Usage
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Title pretty much says it all. I had dial up through ATT for 8 years. Anytime I enter an area with 5g my phone becomes completely inoperable, with speeds and latency worse than dial up. Not a single app that requires mobile data works. Including email, banking, and internet. I'm not
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Samsung
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My friend who was helping me with cleaning my apartment, accidentally threw the return shipping label out with the refuse. I need to reprint the return label and the returns agreement form.
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Wireless Account
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My visual voice mail is not working at all
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Samsung
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My mom says she signs into att app and she’s not the account holder and she told me she can read mine and my boyfriends messages word for word is this possible and if so then how? I’m 20 years old and it’s invading my privacy.
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Apple
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When AT&t offered me a free phone and I called the 800 number 3G hotline number I got told I was getting an a12 sent to my address I never got it that was 2 days ago now that was supposed to get it I can't find an order number now anywhere no history of it can't find any history of the conversat
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More AT&T PREPAID Discussions
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I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???
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Plans & Features
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I forgot my password because I really use my voice mail. I tried all my common passwords and it locked me out because I kept putting the wrong one in
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Account & Usage
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Dear all, i am for 2 weeks at holiday in the sates enjoying your beatiful country. Comin from germany I decided to buy an AT&T SIM 5G 5GB for 30 days. But there no access, no data, no calling. The SIM is recognized as unknown but the phone number is correctly shown. Here a few Info of my phone
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Account & Usage
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Hello everyone, i have a question regarding 5g and the galaxy s20. I pre-ordered the galaxy s20 and i know i have to upgrade to the 5g network, i've tried googling this too.so my question is as of now i am 4 days into my billing cycle of 4g unlimited, when i recieve my phone i'll be in the middle of
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Phone & Device Upgrades
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My Samsung 9+ phone had an ATT update today and now my Samsung Notes application is not working.
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Device Features
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I updated my phone awhile ago and it's now on version 4.4.4.It now connects and dsiconnects to ANY wifi whether it is Charterat home or AT&T at work. PLEASE FIX THIS! And turning off the Smart Switch is NOT an option! My husband andI, along with the rest of your customers, pay good money to have qu
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Samsung
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I just received this phone through my company on Monday and did the usual setup of preferences, sounds, and volumes. Now, when a call comes in, I can see it on the screen, but the phone does not make sound. Text messages, emails, et cetera all alert, but not my ringtone. I have tried all the 'simp
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Samsung
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I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off
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Other Phones & Devices
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Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?
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Other Phones & Devices
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How to turn off app auto updates.
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Other Phones & Devices
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Dear all,I purchased this Samsung Tab S2 9.7" from ebay.comIt have android 5.1.1. When I connect it to Samsung Smart Switch for update, it tells "Your device is up to date". I know that this tablet have android 6.0.1 update and now it also have 7.0 update. I am from India and cant get AT&T support h
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Samsung
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Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier
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Samsung
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j'ai un samsung galaxy code sur le reseau AT&T, quand j'essaie de placer la demande de son code de deverouillage du reseau, la demande a echoué en raison qu'il est activé. voila le message qu'on me donne: "Before you can unlock this device, the owner must remove it from their account." aidez-mo
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Samsung
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I cannot unlock the puk code.i need puk code and pin code
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Samsung