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iOS macOS DirecTV app ONGOING playback issues Live and DVR

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

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Sound Turns Off when fast forward/rewinding after update

Our TV has been having sound issues since the most recent update. Like many of you, our sound was very low after the update, and I have been able to fix that issue. However, whenever we use the DVR and either fast-forward or rewind, the sound cuts off and will not come back on unless we turn the TV

Questions

404

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DVR skipping

Just got a replacement DVR after the first one we had failed. This one worked well for a couple of days, but now it's skipping every minute or so. It makes it unusable. I tried rebooting the DVR and it fixed the issue for a day or so, then it started again. It will go as long as maybe 2-3 minutes wi

Questions

650

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My recorded shows will show that they are recorded, complete, but only play a few minutes.

I can record, say, 5 shows in one day. Maybe, 2 at the same time, the other 3 shows at different times, single one at a time. When I go to replay them, they play for just a few minutes and then stop with the "Finished" splash screen. The shows all show that they have been recorded for the appropriat

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336

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Have to reset box at LEAST once a week

Ever since we switched from Directv to ATT (simply because we had ATT internet, and DTV wanted to raise rates), all my "wireless boxes" (that really aren't what they showed in the commercial, they still have a cord going from the box to the flatscreens) I have to reset at least once a week, and ofte

Questions

1.2K

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

117

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Will Steal Additional money from your account

I have recordings of a conversation where AT&T rep admits to a lot of customers not receiving emails and asking me if I’m wanting a credit. I have the lowest internet plan and have had it for 3 years. No issue. I am sick and working part time with children and needed to get medication. When I co

Questions

53

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DVR

Can I copy content from the Uverse DVR to a flash drive?

Questions

71

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DVR program guide information is incorrect

I have set my DVR to record Antiques Roadshow on WBIQ in Birmingham, Alabama, zip code 35216 in the Central Time Zone for years. Starting about a month ago, the program recorded at the time denoted was NOT Antiques Roadshow that was described in the program guide. This week, it was not even Antiques

Questions

985

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Privacy policies, do you feel accountable

I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum

Questions

79

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Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

2.3K

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PBS WTTW (Chicago) and UVerse Guide are not in sync.

PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011).  VERY FRUSTRATING. 

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54

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X box game internet

I. Have. Problems.with. My. X. box. i. took. to. my. moms. they. have. a. higer. speed. it. worked. there. but. at. my. house. i. cant. get. higer. speed. they. dont. offer. It. i. asked please. put. Fiper. Opics. they. said. We. Cant. you. will. Never. Get. It. Im. (Edited per community guidelines)

Questions

97

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Can I view recordings on my old dvr?

During spring cleaning I found my old Motorola VIP 1225 dvr that was replaced a few years ago. Is there a way to see what is recorded on it?When I power it up it just says it needs to be rebooted.

Questions

59

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HTPC build

I am wanting to build a HTPC, and I need to know what hardware I am going to need as far as tuner cards and such go. I have done research on this topic and in a lot of places I am seeing people say that it is not even possible. I have the U300 Package and the wireless set top boxes with DVR capabili

Questions

452

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Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

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471

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DVR Recordings Disappearing

I had 43 recordings as of last night. When I turned it on to watch a movie tonight it said I had 34. After the movie it now says I have 16 recordings..... It says I have 83% of space left so that wasn't the proble. I've only started using AT&T for cable in December and this is a horrible impression.

Questions

374

5

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How in the dickens do I get the latest DVR?

OK, here goes. I have Internet 1000. Great speeds too, 940-960 Up and Down. I have the Pace IPH 8005 DVR. Not a slouch but there is better out there, especially for fiber. I have twice requested a IPH 8110 and both times I ended up with equipment from a decade ago, a Arris/Motorola VIP 2550 and the

Questions

642

5

How to perform a destructive recovery on dvr?...other "options"?

I know I've seen theses instructions posted before but for some reason my searches haven't been able to locate them. I've been getting an X8 on my IPH8010 so it looks like the dvr finally bit the dust. I've tried non-destructive unplugging power 3 times many times and had no success reviving it.

Questions

215

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Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

87

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