I have an ATT mobile account. I want to payoff my phone and leave ATT. I cannot because a fraudulent "combined account" is linked to my mobile phone. I cannot view it. ATT cannot uncombine it. I cannot payoff my account. Direct TV shows no account for me. Direct TV has me counted as a viewer fraudul

I pay nearly $700 monthly for all AT&T services including wireless, TV and internet but if I have an issue it’s never resolved and their employees are very sarcastic. I recently had a phone damaged and had to make a claim with their insurance carrier Asurian. I pay $15 a month to have the insura

My brother which I was talking about on my first question he's postpaid account owner under AT&T, his monthly bills covers everything unlimited (calls, text, data, call) are all unlimited and he pay for that every month and it cost about $300, so what I'm asking is that can I use my own line in

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

I got a call stating that my bill is eligible to be 50% off. Also a call that I will be locked into a rate for 2yrs but it’s through Apple.com. Either of these good?

My name is John cumbie, service address (personal information scrubbed). I canceled my service about 3 months ago. I have spoken to numerous people since then and they all said refund was being sent, but still no refund. I demand my money in writing. If it were reversed you'd send me to a collection

Hi there, I am in urgent need of help before this matter goes to court. I am in need of my AT&T cell number's prepaid phone calls with the date, amount of time called and cell details on for two specific numbers for my State Farm insurance office and an individual working for State farm. Thi

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Your website has not worked properly past 2 months, I have been with ATT 4 decades, and we have been using the website to pay monthly for over a decade. I do not understand why you want to "punish" your customers with this problem that is not caused by customer. I am now in total agreement, we don't

This is a known issue. The Directv stream app gets stuck on the choice between streaming and satellite for those users that have linked accounts (streaming and satellite). I've cancelled my satellite service completely, but it has yet to solve the problem. The instructions for "de-linking" account o

How do we get resolution on recent issue. We were told we could get nee phones and at$t would give us $750 credit for each phone on our next statement.  This has not happened and when we called they said they would give us credit monthly on our current bill for remainder of contract.  Bas

Who do I send this complaint to via email or mail? AT&T/Direct TV cannot shut off billing even though they confirm the system clearly shows U-Verse terminated. I moved to AT&T Fiber and Direct TV and have been billed for both services for 7 months now (7 long wait call ins and transfers to m

On 16 September 2023 I called ATT to have my Uverse TV migrated over to DirecTV streaming. I specifically stated I do NOT what my internet canceled just the Uverse TV service. Which should be obvious since DirecTV streaming uses the internet. The next day 17 Sep 2023 my internet stopped working. 4

I just told ViaSat to cancel my order after 1 1/2 months. I'm pretty jaded by the whole business model of these rural providers. They get the entire 2 year subscription fee whether I am a customer or not.  What a business model.  They actually know it's going to (Edited per community gui

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

I was on the phone with ATT, DirecTV, and Uverse for over 3 hours last week trying to get help unlinking MyATT account from my DirecTV account. Someone was supposed to call me back 2 days ago after the "engineers" looked at why I can no longer access MyATT. My DirecTV account is billed through ATT a

They tried to scam me today. "AT&T" sent me a text message ,last day to get 50% off DirecTV". Called DirecTV (I thought) and the person that answered offered me $140 a month fixed for 2 years and two free movie channels to boot. I had to pay 3 months in advance, $420 via a Target credit card or

How can I install SIM card if Iost a phone and got a new one but they say I need to get verification code and how can I get that code if the phone lost

What is the connection between DirecTV and AT&T?

Having hard time getting anyone from at&t to return my calls or tell me what can be done about my service