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I use prepaid plan and regular SIM card. How can I apply for ESIM? I was told in AT&T store that it can be done via "att.com" web site, but I haven't found any related information. Please suggest
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Plans & Features
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I wish to activate a new 1-year pre-paid service and port our AT&T home landline number to it. The store gave me a SIM and said I need to do this online for the $300 1-year offer. --The store gave me a SIM, but the offer page automatically applies a new SIM charge. Do I need to o
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Here's the deal..I stopped my prepaid service with At&t to try this "free," service called Q-Link. It didn't work out, so I want to start back with At&t. I can't sign in because it saids I have no account anymore. I was told on the phone to get a new SIM card and I could sign back up. I inse
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Online Account Access
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We had a cell outage in our area, so I tried to enable WI FI Calling and I got (and still get) an error that states that Wi Fi Calling is not able to activate due to our account type. (EDS0002 is the error that appears in parenthesis). I have an iPhone 7S that used to do wi fi calling before we sw
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Account Features
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I'm using a 5G data plan from At&t, but my phone only catches 3G ever since I've used a prepaid plan. Model: Samsung Galaxy A Quantum Location: I have used At&t service in Detroit, MI, Chicago, Il, and Los Angeles, LA. In all locations, only 3G.
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Data & Messaging Features, Internet Tethering
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Hello all, I cannot find the answer to this question anywhere. I am wondering not if my iPhone 6s+ can GENERATE a 5G hotspot, but if it can CONNECT to one? I want to get a mobile hotspot device (I'm thinking the moxee brand), and use an ATT data plan along with it, but the data plan
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Apple
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I had to leave the USA because of the COVID-19 pandemic and had to cancel my AT&T prepaid subscription for 5 months. Is there any way I can get my old number back before I return to the USA? I'd really appreciate your help and support!
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Wireless Account
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Dear all, i am for 2 weeks at holiday in the sates enjoying your beatiful country. Comin from germany I decided to buy an AT&T SIM 5G 5GB for 30 days. But there no access, no data, no calling. The SIM is recognized as unknown but the phone number is correctly shown. Here a few Info of my phone
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Account & Usage
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I own an Lg g8x thinq and wanted to get to Android 10 update. It was previously an AT&T phone that was unlocked and then resold on ebay. I've been using it on cricket for a while now but wanted the new android 10 update. I've inserted the ATT sim and have proceeded through the setup proces
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Android
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I’m wanting to reset the older model iPhone that my kiddo has been using effortlessly for the past two years on the $300 prepaid plan so it can now be used by little brother as his first phone (his new Apple ID, his apps, etc). And I want to be sure I follow the right steps so that the number and pr
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Hi. I need to get a sim card or a way to get a US phone number just to use for a month, for now in USA. I will need it later on when i came back but i will maybe at the middle of 2023. Do u have this service? Thanks
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Plans & Features
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I am gonna travel to Asia for a month. Can someone in the US reach out to me through my current prepaid plan number? Do I need to add any additional service?
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Apple
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I'm in the market for a new prepaid phone and I came across AT&T's iPhone 6S Plus 32GB for $294.(Essentially it is $249.99 with $45 towards the prepaid plan.) But, I already have a $30 prepaid plan that I've been using for 2 years. If I were to purchase the iPhone 6S Plus, will my monthly plan perma
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Phones, Tablets & Devices
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I know for a fact that my ASUS Zenfone 4 Pro supports VoLTE. I know that the reason that it does not work now is that the SIM I was sent by ATT is not provisioned to allow it. I would like my SIM re-provisioned to allow VoLTE. Has anyone been successful in getting ATT support to do this?
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Plans & Features
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Hello, I am using the prepaid highest rate plan, the $75 Unlimited Plus Monthly Plan. However, my mobile phone only comes out at the speed of the 3G generation, up to maximum at only 10Mbps. My phone is a Samsung Galaxy S20 FE unlocked phone, which supports up to 5G. The Unlimited Plus plan is a pla
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Account & Usage
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Hi! Due to the pandemic, I moved back to my home country. But the downside of it is I can not receive any phone call or message from the U.S. Is it possible to advance my prepaid plan that could be used in another country? Or I can remain my phone number and purchase another program tha
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Account & Usage
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Does my new 12-months of prepaid service begin only once the new SIM card is activated?
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I am curious if the Google Pixel 5 will work on an ATT prepaid account.
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Other Phones & Devices
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My account balance is near 0 and balance expire date is May3, 2022. Today when I refill $100, Balance expire change to Nov5, 2022. Why do the balance expire date is not May3, 2023, 365 days extend?
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Account & Usage
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I Buy 2 phones for gifts on ebayand send them to HondurasWe try to unlock them through the ATT service and it tells me the following:How can i solve this?
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Other Phones & Devices