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ActiveArmour won’t sign me up

ActiveArmour doesn’t do anything even if you try free or paid subscription. Others have reported it. Nothing has been done to fix it.

Questions

77

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Seeking recommendations for unlocked VoLTE phone that AT&T will not support after 3G phase-out

Hi all. I'm sure the 3G/2G phase-out has been discussed a bunch here. My unlocked Samsung Galaxy S10e is an Asian model but fully supports 4G and VoLTE. I've been using it on AT&Ts network for 1.5 years but they did-not or would-not activate VoLTE. The 3G/2G phase out in Feb-2022 now appears t

Questions

2.1K

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Brand new defective device and AT&t will not allow me to exchange

Got a brand new phone today and the battery only lasts for like 4 hours with nothing running. Tried to call AT&t and after 2 hours on the phone hung up without a replacement. They are trying to make me give them more money. Why do we have to contact the attorney general to complete a simple orde

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129

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Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

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54

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Overseas Deployment Suspension

My wireless phone line was suspended in August due to being forward deployed for two years to Japan. While my account is suspended, I have received a new bill every month. Every month I call in and am told that this issue is resolved. Yet every month, I receive a new invoice. I am owed at least a 1-

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211

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How can I view my actual installment plan document

I’m trying (so far without results) to find and print out my installment agreements on the 16 devices I have on my account. I can’t find anywhere to do so. The link on the installment plan inquiry page doesn’t go anywhere I can find. Please advise how I can get copies I can print or save. Thank you

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34

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Cell Phone Signal Booster Registration??? AT&T is denying they allow these!?! Amazon says they Do! Who is lying to me???

I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A

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3.2K

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On brother's account. Want to change provider for cost savings. Brother hasn't responded to texts & voice mails. What do I do?2

I am on my brother's account & want to move my service to a 55+ account with a different carrier. I have called & texted my brother on numerous occasions over the past month. I purchased a new phone &, since my brother will not for whatever reason give me his passcode, he has basically h

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73

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Hold times - 6hr 44min

I am currently on a family plan and am trying to break off into my own plan. Due to Covid-19 stores are closed and when calling Transfer of Billing at 877-971-6092, I was on hold for 1hr 30mins last night 3/25, and for a total of 6hrs and 44mins today (3/26). Is anyone else experiencing these wait t

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131

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ATT told me my phone was not locked so I moved service, but turns out it is locked and now I am stuck

I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ

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361

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Customer review for a store

I’d like to leave a review for my recent experience at my local corporate store.

Questions

101

7

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ATT Sim and straight talk non activated phone combat ability

I currently use AT&t service on a regular / business plan not prepaid. Therefore I have an AT&t phone which needs replaced immediately, somebody bought me a new phone but it is from straight talk with no service plan at all therefore has not been activated. I called straight talk and they to

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377

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

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219

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New Build House but with no internet providers available

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

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2.3K

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AT&T BUSINESS ACOUNT

I have canceled my AT&T business land lines several times with a zero balance and I am supposed to even get a refund. AT&T IS FRAUDULENTLY drafting funds from my business bank account still. I have canceled this account with a zero balance and have contested the charges, as told to do from a

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214

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Scam!

So we had att internet. We had to cancel our service because of a move. Now when we first contacted them they helped us out and told us what our next steps were, and gave us options In Order to not cancel. We denied and they continued with our cancellation. Now, they said because we paid for the mon

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417

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Unauthorised Autopay Subscription

I bought a prepaid SIM on a trip to the US and explained to the cashier that I don't need or want the Autopay subscription as I would be in the US for less than a month. However, I have apparently been subscribed to this service without my consent as my account is being credited every month. I've

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149

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Problems updating acp benefit 30$ to 75$ tribal and have been confirmed I am eligible

so I have the 30$ acp benefit applied to my account but I have been qualified for receiving tribal benefits so that would be 75$ I want updated to my prepaid account but at&t keeps saying the 30$ plan is there a way to update my application id , I've tried de enrolling my acp benefit to reapply

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44

4

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Unlocking a pre-paid phone. No longer have an ATT account

We have an iPhone 7 Plus that is locked to the ATT network. The phone had been used on a prepaid ATT account for 5 months, and is now serviced by a different provider that utilizes ATT network/sim. I understand that ATT prepaid phones are locked until they reach 6 months of pre-paid service. This ph

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113

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Unable to login due to 'security issues' on ATT end

I have been on the phone for the last month trying to sort email issues for my old primary email [email scrubbed]. I have had my email reset a few times as I always get an error that the number of login attempts blocks me from future logins although it is the right email. I was reached out by a m

Questions

97

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