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I'm missing my $200 reward

I was supposed to receive $200 in rewards and have only received $100,.. the Reward Center says I've redeemed 1 cats of 2, where is the other reward card?

Questions

 • Wireless Account

97

1

0

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is there no e-mail box to report damage to ATT phone boxes

is there no e-mail box to report damage to ATT phone boxes that are seen along the road. I have dozens in a list and don't want to spend all day on the phone when i can just type them out and submit them.

Questions

 • AT&T Phone Equipment

212

7

0

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iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Questions

 • Apple

1.1K

1

0

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Email Issues (.sbcglobal.net)

When I send out emails - on the recipient end, my email name shows as "AT&T Support (my email address)". That causes a problem because the recipient thinks they are receiving emails from AT&T. As a result, my email are not read or responded too.   Also, I keep getting emails about my email account s

Questions

 • AT&T Internet Security

91

2

0

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Cannot activate International Day Pass

I need to active the International Day pass, and the link on the product page asked me to login. However, after logging into my AT&T account, there's no such an option. Would anyone please tell me where I can find it?

Questions

 • Data & Messaging Features, Internet Tethering

367

8

0

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

 • Account & Usage

98

2

0

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iPhone Failed Calls

I have an iPhone 12 Pro Max and I'm getting a lot of failed calls lately, I've read some of the topics on this and turning on/off Airplane mode usually works. However, I have to do this almost every day. Is there a more permanent fix? I live in the SF Bay Area. Thanks

Questions

 • Apple

135

7

0

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no service available at address

My new construction home is nearly finished but I cannot find internet service. There are 3 very large AT&T underground cable boxes on the street behind me.  My address is not in the database so no one will help me.

Questions

 • AT&T Internet Account

240

13

0

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Get my number back

Hello, I recently activated my phone again and my number changed. I have the SIM card the number was on, but since I activated my phone with another SIM card for my bfs phone I somehow lost the number. how do I get it back?! It been about a week since it happened. 

Questions

 • Phones, Tablets & Devices

110

1

0

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Suspicious AT&T text

I received a text from the number (469)649-6419 on January 14 that says: You have (1) message from AT&T, Christopher kwuxd.com/he3p3yhmi3 I didn't click the link because it seemed fishy. Is it a scam trying to piggyback the outage to make a quick buck, or is it legitimate?

Questions

 • Wireless Account

77

1

0

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IPhone x carrier unlock

So I recently got a used iPhone x from a friend. I filled out the info to get my phone unlocked, and my request got approved. When I insert my sim card it still says SIM not supported. Anyone know why? It worked on an iphone 8 plus that used to be locked. Im using TracFone under Straightalk.

Questions

 • Apple

149

2

0

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firmware 6.0.1 for G920A?

good, I need your help I'm from Venezuela and I have a Samsung Galaxy S6 G920A and I have not been able to upgrade to Android 6.0.1 I can not get the files and I can not update it. I need your help!!! I could tell you where to get the files or if you yourselves can procuring those. buenas, necesito

Questions

 • Android

2.5K

2

0

0

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4G and wifi calling not working

I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support

Questions

 • More AT&T PREPAID Discussions

265

2

0

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Questions

 • Plans & Features

55

3

0

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International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

Questions

 • Plans & Features

88

8

0

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Billing Dispute

Were you aware that AT&T does not prorate the final bill? Depending on when you cancel services they are taking ~$100 per customer for unused services.  I have submitted complaints to the Ohio Attorney General, the FCC, BBB and Public Utilities Commission of Ohio.  If you've experienc

Questions

 • AT&T Internet Account

586

5

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Trying to access messages on Netgear wifi located at http://attwifimanager

i have a netgear wifi that shows I have messages at the att wifi manager. I am unable to find where to go to locate these messages or how to access this manager

Questions

 • Device Features

20

1

0

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When will I lose my number?

My balance expired on August 23rd 2020 and I want to find out when I have to top up my balance before my number is lost. I'm planning on topping up in October, if possible.

Questions

 • Account & Usage

124

3

0

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How to Unlock my S5?!?!?

So, I read the post, it has some instructions that's not too complicated.But I'm stuck? Guess where? that's {edited for word filter evasion} american SSN, which I don't have and feel offended everytime people asking when I really need to have a good and nice transaction with them. First of all, I am

Questions

 • Samsung

40.1K

2

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0

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Internet access

I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.

Questions

 • AT&T Internet Equipment

82

3

0

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