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AT&T COR DF charge

may 10, 2023 $48 COR DF charge to my bank account December 18th, 2023 $879.79 COR DF - my wifes new phone from AT&T.com this upcoming Friday there's another $880 COR DF charge coming out of my bank account. i didn't buy anything from at&t, i paid for the wifes phone in full with trade in, i

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Why am I getting this error when trying to add a new phone - Based on your credit history, we need to make some changes to your order.

My credit score is over 800 with all 3 credit agencies but when I try to add a new iphone on promotion ($1.99/month) and line, I get this error - Based on your credit history, we need to make some changes to your order. The phone then goes to full price. Why is this happening?  I called custom

Questions

75

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ATT Account Manager committed Fraud and deceived me

On Tuesday May 16th I had a technician come out to check my Internet 2GPS which was running slow for a long time. He found that a wire was not connected and fixed it. One hour later a Account Manager named Sagar came to my house to see if my issue was solved. He then asked about my wireless service

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35

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Lost Trade-In Device using AT&T return label

I've seen multiple forum posts regarding this topic. I used the return label included in my new phone shipping box to mail back my trade-in via USPS. I dropped this in the USPS secure parcel bin at the local post office after hours, so did not get a receipt. For more than 5 months now and hours of f

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573

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Cruise

I’m going on a cruise soon. If I buy the cruise ship WiFi package (but not the AT&T cruise package), will I still receive pay per use charges if I use my phone at sea (ie connected to the ships WiFi)? 

Questions

63

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Accepted Solution

wrong number got changed!

I changed one of my 5 phone numbers with my account.They changed the wrong one!How do I get it back?

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26

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Accepted Solution

Can I get a report of Calls and text and from a certain number?

I need a report of calls to and from a certain number or nickname for the last 12 months

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18

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Fraud for nonprofits + is this a fraudulent email?

Our nonprofit organization has been the subject of a scam: someone ordered a phone in our name (delivered to our address) and set up an account without us knowing or approving. Apparently, scammers will then set up a way for you to send the phone back; they receive the phone and we will be charged.

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19

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Official Solution

Why can't I make a payment arrangement

I have good standing/ history, but I cannot make a payment arrangement...why

Questions

138

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Looks like we can't unlock your device. You canceled service for this device within the 14-day return policy period.

Phone has been active on account for well over 60 days. Please advise how to get this status cleared from an iPhone.

Questions

458

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Nextup waste of money!!!!

I’ve had nextup since it started in 2013. I have NEVER traded in a phone to get a new one. I have NEVER had to “pay off” a phone. I’ve usually gone beyond the 12 month mark typically around 2 yrs and gotten a new phone when either my son or husband broke their phone. Apparently they changed this in

Questions

59

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How do I no if this really work

N/A

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28

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I was on the ACP program and I want to stay with AT&T how do I keep my benifits

I am on the ACP program and have been for a while. I was told that I could transfer my number to a new network carrier and still get the benefits. Well this crap they switched me over to is horrible I have no service at all no where I go and that is with Qlink that is on the T-mobile network and it

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67

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How do I no if this really work

N/A

Questions

15

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Closed

Att says I have a balance , but I don’t

In the last month I have been going back and fourth with AT&Ts customer services reps. Every time I try to place an order it say “ you have an outstanding balance please contact us “ when I call them they tell me I do not have a balance . After some digging around they told me I have a uverse ac

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623

15

Transfer billing responsibility

No one is willing to help me transfer the account

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26

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Phone is locked in ex/girlfriends name.

I brought my own device a iPhone 12 that was already locked to ATT previously when I got it. My girlfriend got a new phone in her name and I went on the account with my device I brought. Things happened and she let the bill get to an unreasonable amount, now the account is 1,400 past due as I could

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33

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Official Solution

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Why am I getting charged more than what I was told I would pay?

Yeah I have had this wireless unlimited plan since July and the woman at the at and t store told me if I did auto pay I would pay $80 instead of the $100 or so and every month these grease balls at at and t have charged me the $100 for my bill? Why is that? The customer service robots are useless an

Questions

2.6K

14

Accepted Solution

Costco plan deal, add another line, would price be different from what i predict?

ok, so I subscribed to an ATT plan for 25 dollars per line at Costco. It's a deal for 2 iPhone 15 pluses. There are 2 lines right now at 50 dollars per month. And I want to add another line to my plan. Will it cost 75 dollars per month? Or will something be different from 75 dollars per month? More

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46

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Rewards card expired with funds still on it.

Is there anyway to get my remaining balance of $29.45 back? The card just expired the end of May 2024.

Questions

20

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