It has been 2 attempts to port my old number from my old carrier to AT&T and so far no success. I’m have to probably just get a new number. Meanwhile I have had to pay the upfront fee twice. I’m sure I’ll have to do it again due to the unsuccessful porting my old number. The person for customer

I've been an AT&T wireless customer with the same account for nearly 20 years. We always purchase our phones from Apple or Costco, paid up front in full without any carrier assignment.  When I logged into my AT&T account today I noticed it said "unlock eligible" on each of our phone pr

The wireless bill supplied online doesn't give me a comprehensive break down of all of the charges and discounts applied to my account. While it does show a line item for paperless and autopay discount it doesn't provide a value that has been applied or what the original charge is anywhere. I need t

I am taking a cruise to Aruba, and the Turkey will I be able to make calls or text to the U S A. If so how much does it cost and how do I get it on my phone or does my plan cover this ?

You guys keep sending emails about my account and if I like my phones but I have not gotten any phones I don’t know what u are talking about. I applied and would like my phones but I have not gotten them

I am a woman in her late 60’s who has been a customer of AT&T for many, many years, which includes purchasing Iphone and Samsung cell phones for both me and my daughter. I have also purchased at least 2 or 3 personal Ipads for myself and I have your internet service, and have had Direct TV in t

Couple of months back changed from Credit card to debit Visa. Still got a reduced discount. What am I missing?

Sorry if this is in the wrong category, I can’t figure out where questions related to orders should go on this forum. If it’s wrong please let me know. But okay, question— I placed an order around 4:30pm today (Tuesday), and immediately got the text to verify my ID with pictures. I did that, and it

Please call me to talk about another way to get my refund. I’ve tried using it at several places.

The North Lane Refund card does not work. I cannot activate it online (login.northlane.com/ATT)- when I put in the information it says that they cannot process my request. I have tried calling the number listed in the packet and on the back of the card (877-200-8555) as well as in the activation inf

How to upload proof of healthcare field

Hi, I'm a sales advisor at best buy trying to sign up for the IMO discount, but the Dealer code they gave me for a sales advisor isn't working. I was just wondering if I can't get the discount as a sales advisor or if the codes they gave me are just outdated.

I need unlock iPhone 7

@ATTMobilityCare Hi, I m trying to keep my number after leaving my company - the number used to by a corporate number. I filed for keeping my number before leaving but problem is that the instructions (pin et c.) did not arrive until I had to return my computer. Now I am abroad and AT&T does n

I traded in a phone at AT&T last janurary (it is now November 2023) and I’m being charged for service even though I haven’t had the phone for 11 months and at&t shows no record of it being traded in???? I’ve spoke to customer service numerous times but they just expect me to pay for service

Just got home from work and Im tired but the short story - trade in my pixel 7 towards an samsung s23 ultra for 1000 trade in credit (have the paper that says it ) . bill came and the trade in credit given is 22.23 which in 3 years is 800 towards the phone and not the 1000 should be like 27.78 .even

I received the attached letter yesterday in the mail, dated November 8th. It says an unauthorized person gained access to my CPNI info. I saw the data breach in March but nothing recently. AT&T chat said it was spam. Can anyone confirm this?

Back in September my phone broke, i went to an AT&T store to get a replacement in person, and the unavailability of the phone in-store forced you to wait for a week and a half for my replacement. I tried to return the broken phone there in store and said they couldn’t take it. The situation wors

I purchased 2 iPhone 14’s on the promotion $10.99 per month each just over a week ago. I received them 7 days ago. 4 days after I received them, a new promotion comes out with the same iPhone for $5.00 per month. Can I get this deal?  In chat and talking to a representative I am told no. There is no

Hello, I have ATT connection with unlimited plan with Canada & Mexio roaming included. For job, I will be moving to Canada temporarily maybe 8-12 months. I have an unlimited plan, so I would like to know if I cN keep my ATT connectionfor that duration or ATT will terminate my connection due to