My Digital Life Alarm panel has a message on it saying "a software update is in progress" for over 48 hours. I can't set the alarm at all.  How do I fix this? 

How do I get a new DLC battery? Mine needs to be replaced.

I changed the batteries and cleaned the detector and it still keeps going offline and giving us alarms.

Hello! I just bought a house and it has a digital life system installed. Work fine but I am not able to control it with the appt since I don’t have the login. Is there any way I can transfer ownership? I called and customer services want me to buy a new one. Really bad. I need help.

Can someone please tell me what the manufacturer and model number for the outlet control are? I believe it's sku 4540C.

Moving at the end of this month to a house about a mile from my old house. I have AT&T Digital life in my old house and am trying to move the service to the new house. I can't find a number or chat button to help me coordinate the effort. I have already installed AT&T Fiber 1GB internet at

I've been having issues trying to add an att.net and a sbcglobal.net email addresses to my Macbook. I get errors like Oops, something went wrong. That error happens when I try to add he address using the Yahoo icon on the Mail program. When I try to add it doing the Other email account by adding it

Yes, I'm aware I've entered the wrong password too many times. No, clearing history, cache, etc. doesn't help. Tried resetting password, and get a message that I can't. Yes, I've waited hours in-between attempts at this point up to over 24 hours, and sometimes days between attempts. How can this be

I have called and waited for hours ....... hours to speak to a representative to cancel my membership but no one picks up the phone. Can an employee please help me cancel this already

This has been happening for the past 3 days. App won't work to log in, and neither will trying to get to it by a browser. I'm fed up with this nonsense. Yesterday I waited 37 minutes for someone to answer the phone. I've been holding for 26 minutes already to try to get some help. This is so unprofe

I'm having a new HVAC system installed (American Standard 2 stage cooling/2 stage heating). Will the existing Digital Life thermostat work with it?

I have moved to a new house with existing digital life. The alarm keeps ringing even when its disarm. What should i do. I dont have a digital life account.

How can I get my damaged sensor replaced.

IPAD updated to iOS 15… Now I continually get the login screen, but never actually get logged in I deleted and edited my password etc. with no success. Please don’t tell me to call support as the other users were told. Instead, can you tell us what the fix is, as several others have had this p

My hew house has a dual zone system, meaning I have 2 thermostats, one on each floor, but only 1 HVAC system. The one system is controlled and distributes air based on the needs of both thermostats. Will the thermostats offered by AT&T work for my house?

Can you let me know how to change the master pin on my Yale keyless doorlock?

I was illegally evicted and booted from my home and a lot of my things were stolen/damaged. I have this “digital life” and home tech protection but am not able to access or get the benefits of what I paid for.

Is there any monthly discount for having the "AT&T Digital Life" as well as have AT&T Internet, AT&T Digital Home Phone and DirectTV Now? I ask because I would switch to this in a heart beat to keep everything together, but I currently have Simplisafe Home security.... and there most premium package

My installer told me there was a setting the in the motion sensor that could be configured so it wouldn't go off with my cat running around the house.  I can't find any info on that option????

Has anyone heard or received any info. specific to what will happen to Digital Life?