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Tech service old phone box removal

I have an apparent obsolete phone box on my property that is not connected . I’d like it removed. Who do I contact for this service? Callling Att is unhelpful.

Questions

 • Landline Phone Troubleshooting

25

2

0

Porting a landline number to a cell service

We are going to discontinue our ATT landline service and would like to port the number to a cellular phone (not ATT).  I have had conversations with three ATT representatives on two different days and no one knows how to get me the transfer PIN.  Any suggestions? Thanks!

Questions

 • AT&T Phone Account

85

8

0

Closed

att digital phone

with att digital phone can i keep the old analog phone number

Questions

 • AT&T Phone Features

178

3

0

Closed

AT&T Easement Release

I am a Real Estate Broker and my client just closed on a property that has an AT&T easement (originally a 1946 easement of American Telephone and Telegraph, later I believe it was a Bellsouth easement) and now it AT&T. Client is interested in getting an easement release.  Thank You.

Questions

 • AT&T Phone Equipment

310

3

0

Telephone Pedestal in the middle of my property and should be at property line.

There is a telephone pedestal in the ditch at the middle of my property line. I cant put in a good driveway. This should have been placed at the property line.

Questions

 • Landline Phone Troubleshooting

21

1

0

Caller Id

When I'm on my landline phone and another call comes in, it doesn't show on the caller id. I have a at&t cordless phone. I have the complete choice plan so I'm trying figure out why.

Questions

 • AT&T Phone Account

17

1

0

Closed

How to port AT&T Landline to another carrier

How do I get the pin number to my AT&T landline to port it to a different carrier?  The pin number is not anywhere in my online account, nor is an option to change it.  Is this pin on my bill?

Questions

 • AT&T Phone Account

8.3K

4

0

Trying to have the phone lines removed from poles that are located on my property

I am about to start construction on my property to build a house. The lot is vacant now. On my property are 9 telephone poles that use to carry phone, electric and cable. Electric and cable have been removed from the poles and AT&T is the only line left. The poles are about to be removed, wire o

Questions

 • AT&T Phone Equipment

39

7

0

Who should I contact to report an open Fiber Access Panel in the ground

Not sure if someone was working on the Fiber Lines in our neighborhood or not yesterday, but noticed the Fiber panel in the grass has the cover removed an a fiber cable is hanging out.

Questions

 • AT&T Phone Equipment

32

3

0

Closed

Copper wire replacement

I have been getting numerous calls on my business line stating that I need to make an appointment so a technician can come out and change my copper wiring. Does anyone know if these calls are legitimate or scams? They call every few days and leave the same number 866-709-0010. Thanks!

Questions

 • AT&T Phone Account

821

4

0

How to re-activate an old Ameritech landline which is currently disconnected?

Hello...I would like to find a way to re-activate my family's old Ameritech landline from central Illinois. It is currently considered "disconnected" when you try and call it. Can anyone assist?

Questions

 • AT&T Phone Account

52

4

0

Accepted Solution

Official Solution

Keeping a long-time number

Our family has had the same home telephone number for 53 years. My Dad doesn't want the phone any more but we'd like to keep the number in case one of us moves to the area -- it would stay in the family. Is there a way to "keep" a number for some monthly amount in ATT without actually having the lan

Questions

 • Landline Phone Plans

296

3

0

How do I setup my online account for a landline in Illinois (IL)?

I am unable to locate the website where I can create my online account for my landline in Illinois. It seems Illinois is one of the states not included in most of the standard instructions. Example, see this link where IL is clearly not included: https://www.att.com/support/article/local-long-distan

Questions

 • Landline Phone Troubleshooting

21

2

0

Closed

landline departments number

how can I the correct landline department phone number   

Questions

 • AT&T Phone Account

51

3

Porting my phone number to Ooma

Will I lose either internet access or phone service when my telephone number has been ported?

Questions

 • Landline Phone Plans

40

2

0

5 months been trying to get Remote Access to CF PIN working

Ordered Remote Access to Call Forwarding in February Order No C449324, first PIN did not work. Called numerous times, explaining many many times over, what the problem was.  R745092, KA6130. I've posted on here, the agent could not figure out how to pull my my home phone account on the chat

Questions

 • Landline Phone Troubleshooting

15

0

0

PIN for Remote Access to Call Fowarding

My PIN xxxx does not work when I call 1-580-795-1000 and use my home number. Previous attempts to get a working PIN R745092, KA6130, R756575. I have even written a letter to ATT Corporate office. I am tired of calling, waiting on hold, being asked generic questions, with no resolution. Anybody with

Questions

 • Landline Phone Features

53

15

0

Why isn't my combined bill available on the webportal anymore?

My combined bill (wireline + wireless) is no longer visible on att.com and has not been since May. I have spent hours on the phone trying to get a copy but no one knows why its not there nor how to get the bill. I have talked to customer care, IMS, digital support, tech support and others but have n

Questions

 • AT&T Phone Account

30

2

0

Using Fastpay

I have used the fastpay service a number of times in order to pay my mother's landline bill and never had an issue before. As I've done many times before, I entered her 10 digit home phone number and 5 digit zip code to login and I repeatedly get this error all of the sudden... "We couldn’t find

Questions

 • Landline Phone Troubleshooting

27

1

0

Accepted Solution

Official Solution

Closed

Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

Questions

 • AT&T Phone Account

335

5

0

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