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Can’t sign in

Can not sign in won’t except email or pass word

Questions

 • U-verse TV Account

138

3

0

Uverse app on firestick not working

My uverse app on firestick will not sign in. I receive “error authenticating” after attempting log in. The app looks a different color than it used to. I have restarted router and performed steps in the FAQs to no avail

Questions

 • Watching U-verse TV

1.1K

6

0

Accepted Solution

Official Solution

Closed

How do I unsubscribe from HBOmax?

I want to unsubscribe from HBOmax?

Questions

 • HBO Max Account & Billing

217

1

0

Plan U300-No Longer Receiving HD Channels.

We have the U300 plan. Today our HD channels dropped from the service. All HD channels state we are not subscribed to the channel. Does anybody know why?

Questions

 • Watching U-verse TV

206

17

0

Using Amplifi Alien in Bridge Mode Causing Problems with U-Verse TV

Hello community! I have a problem... I have Uverse TV, Home Phone, and Fiber Internet and for the past two years I have used the Amplifi Alien ( Wifi AX) for my wifi... I have kept the wifi in the AT&T gateway ( BGW210-700) disabled and I use the Amplifi Alien in bridge mode. This combo has w

Questions

 • U-verse TV Equipment

74

7

0

Care Code 205.4: "Hmm..."

I'm trying to log into my AT&T account, but I keep getting an error message saying "Care Code 205.4 - Hmm... that isn't the ID you use for this service. Try signing in with another ID." The thing is, I couldn't remember my ID, so I hit "forgot ID" and it was texted to me, so I know I'm using the

Questions

 • HBO Max Login & Installation

779

4

0

Closed

Need to know how to get the inpits

My TV is not a smart, I have Amazon. Firestick. What you click on the direct remote to get the inputs to come up so I can look at netflix

Questions

 • U-verse TV Equipment

26

1

0

Accepted Solution

Official Solution

HBO Max Subscription Expired?

So suddenly I'm not able to play movies and shows anymore on the HBO Max app. I'm still logged into my account through the AT&T provider and I'm on a plan that's guaranteed me free HBO Max. I look on the account info and it says my subscription has expired, which is clearly not the case at all.

Questions

 • HBO Max Login & Installation

35.8K

205

Closed

Giving account to a fraudulent person

Why don't you run credit before you give an account to someone? Someone has used my SS number to get an account fraudulently 3 times now.  My credit is locked and if you would make that part of your process then this wouldn't happen.  Very frustrating!!

Questions

 • U-verse TV Account

36

4

0

My HBO MAX login doesn’t work

So I cancelled my wireless service with you all because it was the worst customer service experience I ever received both in store and via telephone. No resolve ever. Unfortunately, the same if for internet however I have no choice in internet. When cancelling wireless it cancelled my HBO however my

Questions

 • HBO Max Login & Installation

65

10

0

U Verse--- Set top boxes or Gateway?

Ethernet wired from outside phone box to Gateway then to each set top box. Both TV's go black, pixelate, no sound or voice. This happens on more than one channel. I have used Troubleshoot/Resolve. Shut off power to Gateway and set top boxes, pressed resets. This will clear up problems for a short ti

Questions

 • U-verse TV Equipment

51

3

0

Closed

Intermittent Volume on FS1.

Why is the volume going in and out on the FS1 Channel? Watching the US MNT game and every 30-45 seconds the audio goes out for a few seconds.

Questions

 • Watching U-verse TV

279

4

0

Programming Announcements for July 2022

The rights of DIRECTV, LLC (“DIRECTV”) to display the channels listed below (in alphabetical order) in U-verse are set to expire. While DIRECTV has these rights for U-verse, these channels will continue to be available to U-verse TV subscribers. If reasonable agreements cannot be reached with the pr

Questions

 • Watching U-verse TV

35

0

0

New Ukraine Channel On 1224

I noticed today that there is a new channel on HD 1224. There does not appear to be one on SD 224. The new channel is 1+1 International. Wikipedia states: 1+1 International is an international TV channel aimed at the Ukrainian diaspora, broadcasting throughout North America and Europe. It is th

Questions

 • Watching U-verse TV

363

11

non returned equipment fee FOR EQUIPMENT I RETURNED

Since this began, I have now spoken with 5 different people over a period of two months trying to take care of this situation. Each time I've been told something different. I canceled our tv service a few months a go and received a pre labeled box to return the equipment in. I packed all of the eq

Questions

 • U-verse TV Equipment

37

1

0

Outside tv

I can't connect to uverse with my new tv

Questions

 • U-verse TV Equipment

32

1

0

No service after 10 years

Hi i have U-verse and ATT internet for 10 years without any major issues. since last week it is not available i had three visits from technicians  they say they replace parts in the distribution box on the street and the cable and my equipment checks out ok Service comes back for 4 hours

Questions

 • U-verse TV Equipment

42

1

0

Accepted Solution

Official Solution

Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

Questions

 • U-verse TV Account

903

1

0

Please tell me if my HBO MAX subscription is still supported by AT&T.

I've not been able to get into HBO MAX about one month. I have an unlimited premium account

Questions

 • Watching HBO Max

40

1

0

Hbomax

My hbo stopped working last month and I've been trying to resolve the issue since then.

Questions

 • HBO Max Login & Installation

19

3

0

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