It looks like my last post may have been deleted, I cannot find it anywhere. I seem to be having latency issues, specifically regarding Steam and CS:GO.  I used to be able to connect to official Valve servers and get anywhere from 3MS to 20MS ping.  However, about 2 months ago, I cannot get connect

Just in the last month, when I connect to work VPN through netextender, our 1GB internet comes to a crawl, will be around 700up/300dn with a ping of 15ms and then connect to netextender and it will be around 5up/20dn and ping around 200+.   I have done a ton of research on forums, found some

I’ve read just about every forum and thread at this point and it seems like there might not be a solution, but thought I’d try and get some feedback.What I Have:AT&T BGW210-700 - verified 1000mb/s downAsus AC3100What I Did:Reset both the BGW210 and AC3100 to factory defaultSet BGW210 IPv4 to 192.168

Been paying for gigabit internet for years and I've never been given even half of what I'm paying for. Went through a whole slew of stability issues over the years, and just today I received yet another modem as per recommendation by ATT support. Brand new default settings out of the box, plug

Hi y'all. (and especially in advance to OttoPylot, with his fantabulous technical and FAQ guides on the femtocell boosters!) First Question :  Are they back in stock?    the store page for the SS2FII  cell booster shows: (here: https://www.att.com/buy/accessories/spe

I live in Crowley, Texas and have been with ATT for a few years now. We used to have a 25mbps deal that was finally available for an upgrade in 2019 to a 50mbps deal. However, since then my household has become much more dependent on the internet. We use Roku for TV, play multiplayer online games,

I recently have been having large slow downs in my internet speed. I was told by an AT&T tier 2 tech that the reason is that the logs show that there are numerous "other dos attacks" hitting my IP address and thus my internet speeds are slow.  I asked him how we could fix this and he said

I'm part of a family of five. My brother and I spend a lot of time doing online gaming while my younger brother enjoys watching YouTube videos. With a 25 Mbps plan, our ping tends to spike every time a video stream occurs at the same time we're gaming. I did some research the other day and found

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

I am running Fiber from the street into my home with a coaxial converter in my garage which then runs upstairs to our laundry room which has a plastic panel where the modem sits. I have an AT&T issued Arris BGW210-700 running software version 3.20.5.  It seems at about once I day I h

I've been having terrible upload speeds for the last several weeks, and ATT support can't figure out why. I have a tech coming next Friday, but I have little hope that it will solve any issue, since the issue most likely resides on ATT's network.  I've seen several other threads stating the sa

If I use AT&T's International Day Plan, how do I find out what data speed my IPhone 13 will be able to access on the network in Italy? Is it 3G, 4G, or 5G? Dependent on the carrier? If dependent, which carrier(s) in Italy does AT&T use? My standard monthly plan includes unlimited 5G data.

For whatever reason, when ATT ran fiber in my area, they stopped a whopping 500ft from my home. Are there ANY options to arrange to be connected to the pole less than a mile down my road? Without it, the only option the people on my road have is a dismal 10mbps tops. Considering how often I'd asked

My promotional offer has expired. I would like to downgrade from fiber 1000 to 500 or 300. When I look online, going to fiber 300 will cost exactly the same as I now pay. How does this make sense?

Is there any way to prioritize a device to avoid low bandwidth causing high ping on it?If so, what do I need to do it?If not, are there other ways to avoid high ping due to low bandwidth?

Anybody experiences the issue I have?My plan is 300 Mps but my speed test results never get close to that.Most of the time is around 30 - 50 Mps.Restart the gateway (Arris), turn off all devices in the house but my phone, I still get the same speed. Sometimes, it  goes up to about 60 Mps. The highes

Hello. I am paying for a 25mbps internet package but the speed never goes over 11mbps. This doesn't make sense to me. My son's computer is wired and everytime he checks the speed it always says 11mbps. Any idea why this is? Thanks, Tanda

New install 010 ONT (GPON) with BGW320. Initially the speed to gateway and internal gateway speed test showed 940MB up/down and speed to device was also 940MB up/down.  An hour later, after a reboot, the speed to gateway went down to 100 up/down but 940MB stayed for speed to device. I te

​​We have had AT&T internet and cell phone service at our home for almost 5 years and for the past 2-3 months we have had very spotty, slow and poor internet service. We would loose connection constantly, sometimes for many hours and other times, just long enough to kick my children off their sc

We just recently moved over from Spectrum as soon as fiber was available in our area (Direct TV stream and Internet using a BGW320-505 gateway), and I'm seeing several issues. I apologize for the lengthy post. 1) I'm supposed to be seeing 1000 up and down (which I "do" on the smart home app whic