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New samsung cell phone

Is the concord ca store going to be open now? I want a new phone and will need Att to activate it for me.

Questions

57

2

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How long to be verified

I placed an order yesterday at 513 and sent over id like the link said. I chatted with someone today online that said looks like it’s being processed. I was hoping to have this Friday. Estimated ship date was 11-9/11-10 with delivery of 11-10 or 11-11. Usually when I order it’s fine in a day and rec

Questions

175

2

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How long is the grace period to switch phones?

I recently got the note 10 5g Saturday. And upon seeing that I have to be able to use micro SD cards for work and all. The 10 does not support the sd cards and the 10 + does. So how do I go about switching phones out? I would like to do so inside a store where it could be a right then n over deal..

Questions

105

1

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

67

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Mobile Security app battery drain

Until recently by Samsung S9 would last all day on a charge; now the battery is down to 15% be late afternoon. In Device Help - Battery the AT&T ActiveAmor Mobile Security App uses 25% of the battery usage.  Should I remove the app?

Questions

1.1K

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International model phone compatibility?

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

Questions

736

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Finding location of our android phone using my iPhone

I’m the “owner” on our ATT account and my son and husband have Samsung’s, while my other son and I have iPhones. Is there a way I can “find my (Samsung) phone” on my iPhone? I’d like to know where my young son is because he forgets to tell us where he’s going sometimes! Thank you!

Questions

566

3

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Replacement return label for upgrade

My friend who was helping me with cleaning my apartment, accidentally threw the return shipping label out with the refuse. I need to reprint the return label and the returns agreement form.

Questions

87

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Active armor nor working

Active armor is not working. It keeps asking me to turn on the data but it's already on. I tried to reinstall and the problem presist. I have a galaxy s23.

Questions

28

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Login trouble HBOMAX

I recently updated my email on AT&T account. Having login trouble now on mobile app.  HBOMAX has the old email on file.  Could this cause my login problems and how or where can I fix the problem?

Questions

364

2

0

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How do I disable 5g on my S21?

Title pretty much says it all. I had dial up through ATT for 8 years. Anytime I enter an area with 5g my phone becomes completely inoperable, with speeds and latency worse than dial up. Not a single app that requires mobile data works. Including email, banking, and internet.  I'm not

Questions

2.8K

6

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Cant unlock a phone as it was flagged for fraud.

Purchased a note 10+ from Samsung several years ago. Used the phone on my att account until very recently. I attempted to unlock the phone for a friend who wants to use it on a different network but it was flagged for fraud. The phone was paid in full when purchased and used on my att account(never

Questions

240

1

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Does Visual Voicemail transcription work on any AT&T androids now?

I had a Pixl3 and transcription worked. I "upgraded" (not really) to a Samsung S20 FE 5G, and the visual voicemail service took a giant step backwards to 2010, when the only thing visual voicemail gave you was a list of voicemails. I don't need to know when someone has left me a vm. I need to be abl

Questions

2.4K

20

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Black dots on screen

I have a Samsung galaxy s8 plus and there are 2 small black spots under the glass. I'm wondering if this will affect if I can trade this phone in for the "next" program  there are no deep scratches or cracks in the screen but these appeared soon after I got this refurbished phone after my last one b

Questions

2.2K

1

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Switching devices

I'm currently using a Samsung s21 ultra on our post paid account with 5g. I also own an iPhone 11 pro.  Can I just move my sim card from one phone to another and the system will update? 

Questions

41

1

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Can I put an active at&t wireless sim card into an old phone?

My sister broke her phone, and my family was thinking about giving her my old one. It's is the same phone my sister broke, and the same type of wireless plan I had originally had on it. We do not know if it's possible to switch to a different plan on it, and we do not know if it will charge us eithe

Questions

36

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Didn't receive Device unlock confirmation email

I want to unlock my device but I didn't received any email for confirmation?

Questions

33

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Why I can't get the pie update on my Samsung Galaxy S8 Active at&t?

When I heard that the pie update is out for the at&t s8 active, I got so happy but when I checked it said your device is up to date.Why me?BTW I live in Pakistan so there's no chance I can have at&t sim card.

Questions

71

2

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Sim lock more than 2 business days

Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?

Questions

103

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S9 Pic says delivered but not received on other end

Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier

Questions

72

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