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Service temporarily unavailable on prepaid

My grandmother recently bought a new phone (Samsung galaxy A03) and it was part of a deal, the phone and a $40 card bundle, she didn't know where on the receipt her card pin was and was putting in different numbers on the receipt, I guess she did it too many times cause now it says the service is te

Questions

331

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Does Visual Voicemail transcription work on any AT&T androids now?

I had a Pixl3 and transcription worked. I "upgraded" (not really) to a Samsung S20 FE 5G, and the visual voicemail service took a giant step backwards to 2010, when the only thing visual voicemail gave you was a list of voicemails. I don't need to know when someone has left me a vm. I need to be abl

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3.4K

20

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Phone not sending picture messages.

Texts are going through fine, pictures are not. I have an S10 Plus. I have already done a network reset and a soft reset, as well as toggling data on/off following steps provided on this page: https://thedroidguy.com/samsung-galaxy-s10-plus-cant-send-mms-1099695#:~:text=Toggle%20mobile%20data%20Off

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1.6K

5

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My prepaid sim is not working

I bought the prepaid phone with AT&T and I got message about activation, and I made pay account in website where you guys sent a URL. And I'm in South korea now. So I wanted change the sim card with korean sim card. and I tried to change at Korean mobile shop, but It was failed. so I just put

Questions

64

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7726 not working

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

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1.6K

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Samsung TV/BluRay/Device not Connecting to Internet

What do you do if you are having issues with your Samsung Device Apps not being able to connect to the internet?

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29.9K

1

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Galaxy S5 Active Problems since 4.4.4

Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off. Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the co

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2.9K

6

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AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

559

8

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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

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9K

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AT&T family secure app

I am on my ex’s plan and he’s tracking my movements. He won’t give me the account number or the pin and the rep at the AT&T store said changing carriers and phone numbers won’t matter, he will still be able to track me, is this true? Is there anything I can do short of a factory reset?

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47

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Voice-mail disappeared

I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup

Questions

138

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Emergency alert (exercise) - AT&T WEA Test

I keep getting these Emergency Alerts popping up on my phone. I have opted out of all emergency alerts on my phone (unfortunately I can't shut off presidential alerts). I have contacted AT&T several times about this and they assure me that all Emergency Alerts have been blocked on their end. But

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1.7K

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I cant find away to put the AT&T carrier billing back on Google play store

Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp

Questions

70

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Unlocked AT&T Samsung A32 5g

Hi, I put my Cricket Sim Card in my Samsung a42 5g phone that is a Unlocked AT&T phone, and I have Service with Cricket, that's Not the Issue, how do I get the Cricket features on this phone? Like the Cricket sounds for App notifications and the Cricket Rington I'm used to. I have a Cricket a32

Questions

93

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My phone number isn't active

My phone numbers not active and it's a cricket number. My phone shows there to be another Samsung device connected to mine

Questions

377

1

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MMS not working

I am unable to send and receive MMS messages. I ha e checked my network settings, messaging settings etc. I have powered phone off and on, updated apps ect. Nothing is fixing this. I have a S20 Note Ultra. Please help!

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2.5K

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Cruise to Alaska...Juneau/Skagway/Ketchikan...HELP!!

I have AT&T...we will be making these stops on our Alaskan Cruise in June 2023...will I be able to use my phone there? Worried I may get separated from my husband & not able to find him as well as taking pics & sharing them on social media. We have unlimited DATA. I am worried & d

Questions

42

2

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galaxy s21 ultra won't update

Galaxy S21 Ultra will not update to Android 12

Questions

122

1

0

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Smart TV Internet Troubleshooting - Solutions from the Community

Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having.   Things to try for your SmartTV Make sure your internet is connection is working

Questions

18.3K

3

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Visual Voice-mail

My visual voice mail is not working at all

Questions

1.2K

4

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