how to change my account or cell phone pin number? I can see how a way to change passcode and password in my user profile section in my att account, but cannot find a way to change pin number.

When I got up this morning, a previously-unseen screen showed, asking me to enter my "passcode." I used the 6-digit code I use every day, but that did not work. So I used another password; that didn't work, either. I am increasing the time between entries, anticipating that eventually, I will have t

How do I connect to the cloud to manage my account??

Can you please put 2FA on adding a secure mail key within our AT&T profile? Someone from within the organization keeps adding a Secure Mail Key without my permission. I have to go and delete it at least once every 2 weeks or once a week. This has been going on for quite a some time now. I change

I have an AT&T phone that’s locked to the carrier. I have to wait 6 months to submit an unlock request. The unlock request will send an SMS code to my phone number to complete the request. In my situation, I won’t be in the USA during that time so my carrier won’t be in service. Is it possible t

I have Consumer Cellular phones, with service provided through the ATT network, so this is kind of an ATT issue. When I set up my voicemail several years ago, I used the "password not required" option, so I wouldn't have to enter the password to retrieve voice messages.  That option still wo

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A

Hi, Every single time I want to connect my computer to internet using an ATT modem U-Verse I have to reenter my modem password. Windows 7 will not remember it as it did with former DSL modem off the shelves. I am using a USB wifi dongle. Does anyone have a solution? Thanks.

I have used 9 of the 10 tries allowed.  One more "oops" and it will erase everything.  Would this be the same as a reset?  If that happens, can I start all over, same Blackberry ID?  Or is it a "brick" at that point.  The user guide is not clear on that.  My fat fingers somehow messed up numbers/let

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which

I routinely use Thunderbird to manage my email. Once in a while I sign on to the ATT Web Mail site to be sure discarded email messages have been actually deleted.  I'm using a secure mail key, both in Thunderbird and for access to the ATT Web Mail.  Today the secure mail key no longer wor

How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

I use several Windows computers in a given day. On each I access sbcglobal.net e-mail via the most recent revision of Outlook client--which is to say I don't use webmail. All of these Windows computers are in various locations (home, office, church, etc.) where internet connectivity is assured.Star

So, my phone is around 4 years old, and it is the iPhone 12. So apparently my phone now has a passcode, but I never put one on. my phone updated and I can't get into my phone due to the code. I was wondering sense it is a prepaid phone if i am able to swap for the same phone and put the sim in. wil

There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.