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spouse forgot her subaccount email password

I'm trying to reset my wife's email password.we have sbcglobal email accounts.she forgot her password and wanted to log into her account on her new laptop.she tried answering the personal questions, but didn't know the answers and got locked out.my account is the primary account when logging into AT

Questions

 • AT&T Internet Security

459

2

0

0

help resetting email password

My email says my password is invalid and nothing has changed. I do not know the answers to my security questions. I need a temporary password sent to my email account as I can still log in on my phone just not my computer. Please let me know how to get help. Or is there a phone number I can call to

Questions

 • AT&T Internet Security

60

0

0

Can't Get Email: Changed AT&T PW, Changed Email Client PW, Cannot Get Email

(Running Latest Thunderbird on Latest W10) I changed my AT&T PW. No problem signing in to AT&T or accessing my email directly on AT&T/Yahoo. I then changed my AT&T PW on Thunderbird. But now Thunderbird cannot get AT&T/Yahoo email. Instead I'm continually notified that there's a "server problem." Th

Questions

 • AT&T Internet Security

216

2

0

0

My sbcglobal.net account disappeared.

I received a notification to again put in my password to my email on my computer. I did and it did not work. The ATT password site does not recognize my email either. Is my email gone forever?

Questions

 • AT&T Internet Security

1K

1

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0

Trying to reset sub-account password but getting account linked message

When trying to reset my email sub-account password via the main account menu, keep getting "This sub-account is linked to an AT&T Access ID. You don't have permission to edit the password for this sub-account." How can I change the sub-account password? Seems alot of folks have asked this over t

Questions

 • AT&T Internet Security

90

1

0

ID and PW info for backup router

I've recently received a backup router for our office. However, it doesn't seem like the ID and PW was included inside of it, which makes it difficult for us to be able to access shared drives or connect to the printer.Where should I go to get the information I need to activate those? Should it have

Questions

 • AT&T Internet Equipment

43

1

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

24

1

0

Thunderbird email application, can receive, cannot send.

I have used Thunderbird email for years. I have not changed password or settings.I can receive email but can no longer send. I get password error message.I have checked the server settings and they match the suggested settings.

Questions

 • AT&T Internet Security

99

1

0

0

Closed

Does anyone know the direct phone number for device unlock department?

Does anyone know the direct phone number for device unlock department?

Questions

 • Phones, Tablets & Devices

25

1

0

Voice Mail sign in

I had to buy a new Go Phone cell phone in January of 2022. I have an account with AT&T and my wireless is one of pay as you go account since we rarely use our wireless. I was admitted into the hospital with covid pneumonia and was in the hospital & rehab for over 2 months. I was unable to se

Questions

 • More AT&T PREPAID Discussions

28

1

0

Unlocking Samsung Galaxy 7 Active

I changed my password from finger print to the pattern.  I cannot get back into my phone.  Is there a way to unlock the phone without losing all my data?

Questions

 • Samsung

158

1

0

0

Email logon failure

Unable to logon my att yahoo email account despite repeated tries. Chat with tech support for hours, on Monday, Tuesday, and Wednesday, no joy. They referred me to 877-267-2859. Eventually after automated questions and live agent, she transferred me to internal tech support, who could only help me i

Questions

 • AT&T Mail Login & Security

48

1

0

Email & website lockout

Greetings,I have iPhone AT&T email, att.net email and MyAT&T website accesses.I am locked out of all my email accesses and website now. Originally my email account said I needed to re-enter my passwordand when I did it took me to a reset password site. I did the password reset and it came back and s

Questions

 • AT&T Internet Security

35

1

0

Bellsouth.net Account login failed Locked out of account

Locked out of my bellsouth.net account. Security question answers are indicating incorrect.  Not allowing additional questions to be asked for verification.

Questions

 • AT&T Mail Login & Security

9

0

0

Email

I have been locked out of my email because I can't remember my password or the security question answers. Please help

Questions

 • AT&T Internet Security

27

3

0

Logging Into Email

1. When visiting currently.att.yahoo.com and trying to login to email, when I type the address and click next, there is no screen for a password -- it redirects me to AT&T Find Your Password page. WHY??!!! I cannot log into my email. 2. When trying to set up email on my iPhone 8, I cannot set up the

Questions

 • AT&T Internet Security

47

1

0

Can't access sbcglobal.net email

A couple weeks ago after my computer did an update I tried to login to my sbcglobal email account, When I entered my password I received the error message as incorrect user or password info.  I tried again and made sure that both were correct and I received the same error message.  Finall

Questions

 • AT&T Internet Security

54

0

0

Cannot access my SBCGlobal email account.

I am locked out of my sbcglobal.net account. I have tried to reset my password, tried my challenge questions and have called every number, but a week later, I still cannot access my account.  I am wondering if it has been hacked.  I know what my password and my challenge questions are

Questions

 • AT&T Mail Login & Security

52

1

0

I can not log into my SBC Global Email :( HELP

Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access

Questions

 • AT&T Mail Login & Security

17

1

0

Unable to access email or reset password

I have an old email account with the @att.net suffix, that I still use a lot of correspondence.  With all the changes recently as ATT disentangles its email from Yahoo, my access has stopped.  I tried to remedy this by doing a password reset.  I used the challenge questions to verify my identity.  B

Questions

 • AT&T Internet Security

765

1

0

0

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